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Cheltenham

    Travel Area Manager - Cheltenham, Gloucestershire, United Kingdom - Travelbag

    Travelbag
    Travelbag Cheltenham, Gloucestershire, United Kingdom

    1 week ago

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    Description
    At Travelbag, we make travel a piece of cake.

    Our knowledgeable experts live and breathe holidays, so theyre always on hand with tips and advice, to help our customers discover somewhere new.

    Were owned by dnata Travel, part of the Emirates Group.
    In this role you will be responsible for the overall financial and sales performance of your store. You will work with the wider Travelbag management team to deliver sales results whilst championing the Travelbag brand.

    We are looking for someone with previous travel industry experience who is an inspirational leader and engages with their team to achieve results.

    You should have strong commercial awareness and financial management experience alongside excellent people management skills.
    Deliver the agreed levels of service and quality ensuring targets and goals are achieved
    Direct and manage your shop within agreed operational and financial budgets. Work in partnership with the post-sales teams to ensure a high-quality end-to-end service to our customers
    Engage with marketing and other sales departments to drive enquiries through increased footfall, local events, improved end-to-end customer experience and championing individual staff knowledge and experience
    Propose plans for localised revenue generation, including targets, costs and resource management and ongoing performance analysis
    Contribute to and attend brand events

    Extensive experience of working at a strategic level in an inbound travel sales environment either call centre or retail.

    An excellent team player, with the ability to contribute and challenge, provide leadership and coaching opportunities within the scope of the performance management process
    Excellent influencing skills at a senior management level
    Travel discounts we have a dedicated Staff Travel Team to help you plan your next adventure
    ~25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
    ~ Additional annual leave purchase scheme so you can pursue your love of travel
    ~ Company pension scheme
    ~ Life assurance
    ~ Employee Assistance programme
    ~ Industry/social events including supplier events, office socials & parties and pop-up shops
    ~ Cycle to work scheme
    ~ Long service awards
    ~ Volunteer days one days paid leave each year to volunteer with a registered charity
    ~ dnata4good supporting the local communities we work, live and thrive in
    ~ Refer a friend scheme
    ~ Free eye care tests
    ~ Free Taste Card membership offering discounts on dining out, movies, attractions, takeaways and online shopping
    ~ Free tea and coffee, break out areas with free Wi-Fi
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