- Escalation of risks and issues to the Director and development of mitigation plans
- Management of the resolution process of complaints, conflicts and issues from users, staff, internal and external service providers and partner organisations in accordance with policy
- Implementation and monitoring of an incident reporting process, which includes root cause and trend analysis for service improvement and learning
- Representing the service at relevant, senior management meetings and external strategic, network, risk and quality forums.
- Maintenance of a service quality and performance dashboard, with the ongoing development of appropriate exception reporting where necessary and relevant escalation processes, linked with service auditing procedures
- Oversight of development and implementation of Rio, the clinical case management system
- Monitoring and maintenance of the clinical and safeguarding supervision processes, in collaboration with the senior management team, including NMC revalidation, CPD requirements for clinical staff and overall workforce development for all staff groups
- Providing the leadership role for the service emergency and business continuity plans.
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IT Services Manager
2 days ago
Understanding Recruitment London, United Kingdom**IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...
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Service Manager
2 days ago
Domus Recruitment Ltd London, United KingdomDomus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...
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Service Manager
1 day ago
NonStop Consulting Ltd London, United KingdomService Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...
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IT Service Manager
5 days ago
Eames Consulting London, United KingdomOur client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...
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IT Service Manager
3 days ago
eFinancialCareers London, United KingdomKey Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...
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Service Manager
3 days ago
The Graduate Project London, United Kingdom**Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...
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Service Manager
1 day ago
Aspion London, United Kingdom**Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...
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Service Management
6 days ago
NonStop Consulting Ltd London, United Kingdom*Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...
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Service Desk Manager
2 days ago
Lorien London, United Kingdom**Service Desk Manager - IT MSP** · £62,000 per annum · City Of London Office. · I am representing an award winning IT MSP who are looking for an experienced Service Desk Manager to come and manager an excellent Support Division. · **Team Size - 20** · **Team Leads - 3** · You wi ...
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Service Performance Manager
2 days ago
Lorien London, United KingdomService Delivery Manager (Remote up to £45,000 + Company Benefits) · Our partnership with a well-known company in the Consultancy industry is looking for a Network based Service Delivery Manager to work with an end client to look at their network services and see how they can imp ...
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Service Relationship Manager
6 days ago
Eames Consulting London, United Kingdom**Service Relationship Manager - London / Hybrid** · I am currently working with a Financial services company who are looking for a Service Relationship Manager to join their team on a permanent basis. · **Essential skills and qualifications**: · - Being an end user champion for ...
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IT Service Desk Manager
4 days ago
People First London, United Kingdom**Ref: 21875** · **Your New Job Title**: IT Service Desk Manager-Banking · **The Skills You'll Need**:English fluent. Solid IT Service management experience within banking. · **Your New Salary**:Up to £65k · **Location**:Central London · **Reporting To**:Deputy Head of Fintech · ...
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IT Service Delivery Manager
2 days ago
CPS Group London, United KingdomIT Service Delivery Manager - SC/ DV Cleared · My client is looking to secure the services of an SC/DV Cleared Service Delivery Manager to assist with critical transformation work over the coming months. Ideally coming from a consultancy background with a strong track record in i ...
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Service Desk Manager
6 days ago
Revoco London, United Kingdom**Service Desk Manager** · **West London, office based 4 days per week** · **Permanent - £50,000-£65,000 **(depending on experience) plus bonus & benefits · Are you looking to join a well established UK business with over 3000 staff and a cutting edge IT function of circa 300 peo ...
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Client Services Manager
1 day ago
Reed Business Support London, United KingdomA fantastic opportunity for a Client Services Manager is available for an experienced individual. · This role is for a market leading company in manufacturing print for marketing with a long list of household name clients. If you are looking for an opportunity to grow and expand, ...
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Technical Services Manager
4 days ago
ERNEST AND FLORENT LTD London, United Kingdom Full timeA confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. · This role is a hybrid position, and the office is in central London. · The Technical Services Manager Role · Working within a qualified and award-winning team ...
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Customer Service Manager
5 days ago
Fawkes and Reece London, United KingdomMy client are a high end residential developer with several luxury property developments in Prime Central London locations. They are looking for an experience Customer Service Manager to join their team · Day to day duties: · - Dealing with the customer from the point of completi ...
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Supporter Services Manager
3 days ago
NL Recruitment London, United KingdomCustomer Services and Administration Manager, joining a Health Charity, based in North London. Office-based, with some flexibility to work remotely. · As the Customer Services and Administration Manager, (Supporter Services Manager), you will manage and ensure the CS and Administ ...
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Head of IT Service Management
6 days ago
Moorfields Eye Hospital NHS Foundation Trust London, United KingdomConsider the impact of user needs. Responsible for the budget for your services (pay and non-pay) and know how and when to escalate issues. Contribute and develop economic investment cases for IT Operations, including business planning processes covering sounds financial models f ...
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Accounting Services Manager
1 day ago
Pro-Finance London, United Kingdom**Accounting Services Manager - Big 4** · **Central London** · **£60,000 - £65,000** · We are working closely with a Big 4 firm based in Central London who have seen an enormous growth in their Accounts services team. · As the Accounting Services Manager your duties will be split ...
Children Support Service Manager - London, United Kingdom - Social Care Locums
Description
The candidate will need to fulfil the role of Lead Nurse and CQC Registered Manager for the service and line manage members of the Senior Management Team Have experience of 0-19 children's public health Should have Clinical experience – registered as a nurse ideally and registered with midwifery council Looking for string management skills Job Purpose 1.
To lead the delivery of public health nursing services, Health Visiting, Family Nurse Partnership and School Health and also the Specialist Health Visiting Services within the multi disciplinary team, with the overall aim of prevention of ill-health, protection from communicable diseases and early identification and referral of physical, mental and social care concerns.
These services are internally commissioned.To lead, in partnership with internal and external stakeholders, the development of the Council's operational model for delivering the Children's Health Service within the emerging context of delivery of the Early Help Strategy and Family Hub networks, ensuring the Council's statutory and regulatory duties relating to health services are fulfilled 3.
To fulfil the role of Lead Nurse and CQC Registered Manager for the service and line manage members of the Senior Management Team 4.
Implementation and management of systems and risk management arrangements to support monitoring of compliance with quality and clinical governance standards