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    Temporary IT Assistant - United Kingdom - Huws Gray Group.

    Huws Gray Group.
    Huws Gray Group. United Kingdom

    2 days ago

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    Description
    We are looking for a IT Support Analyst to join us at Huws Gray Pampisford (Head Office)
    If you're in the trade or have ever tackled a home improvement project, you've probably heard of us.

    We're the Huws Gray Group and we're made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few.

    Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn't do this without the right people, so why not join us?

    We rely on our IT Support Analysts to work alongside the wider IT Support team to provide fantastic customer service to our stakeholders throughout the business by meeting our service level agreements.

    Here's a quick overview of some of the things you can expect to do as a IT Support Analyst with Huws Gray:

    Providing general IT Support to end-users (Windows OS, Office365, Various Hardware & Software Packages)
    Respond to and manage support calls on the helpdesk, liaising with third party suppliers where required.
    Installing & upgrading computer hardware/software. Logging calls on the internal helpdesk system and escalating calls where necessary.
    Monitoring network performance & security, ensuring minimum downtime.
    Investigating, diagnosing and solving network, software and hardware faults.

    We can give you plenty of training and equip you with the tools that you'll need to succeed as a IT Support Analyst, however we would be looking for you to have a formal IT qualification or 2+ years expereince in a similar role.

    You'll need to have a good understanding of technology, IT Networking and the Microsoft suite.

    A full UK Drivers licence will be needed as you may be expected to travel across the UK completing site installations.

    Competitive rates of pay
    ~24 days annual leave in addition to recognised public and bank holidays
    ~ Company attendance and performance bonuses
    ~ Company pension scheme – in line with auto enrolment
    ~ Career progression and personal development opportunities
    ~ Staff discounts on items purchased from any of our nationwide branches

    Our online application process takes less time to complete than it does to make a good brew, so stick the kettle on and make your application
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