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Service Desk Analyst
6 days ago
Charles Simon Associates Ltd Birmingham, United Kingdom**Service Desk Analyst - (Service Desk, Active Directory, AD, Windows, Server, MS Exchange, o365) - Permanent - Home Based** · Charles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for our prestigious client. · **Location**: Home Based wit ...
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Service Desk Operative
1 week ago
Compass Group UK Birmingham, United Kingdom**What you'll be doing**: · We're currently recruiting a dedicated Service Desk Operative to help ensure the smooth running of the operations in Compass Group UK&I on a full time basis, contracted to 40 hours per week. · As a Service Desk Operative, you will use your skills to ma ...
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Service Desk Analyst
4 hours ago
Akkodis Birmingham, United Kingdom**Service Desk Analyst** · Akkodis are currently working in partnership with a market leading service provider to recruit a Service Desk Analyst to join their growing team. This is an exciting opportunity to join a leading business and provide support to multiple high-profile cli ...
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Service Desk Dispatcher
2 days ago
Air IT Birmingham, United Kingdom**Service Desk Dispatcher** · **At Air IT we believe it's in everyone's interests to work flexibly. That's why we have introduced a 4 day week (compressed hours) or 9 day fortnight in addition to a standard 5 day 37.5 hour week. All three options are available to joiners at Air I ...
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Service Desk Analyst
1 week ago
Akkodis Birmingham, United Kingdom**Service Desk Analyst** · Modis are currently working in partnership with a market leading service provider to recruit a Service Desk Analyst to join their growing team. This is an exciting opportunity to join a leading business and provide support to multiple high profile clien ...
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IT Service Desk Analyst
4 days ago
Jumar Solutions Ltd Birmingham, United Kingdom Full timeIT Service Desk Analyst · £200 per day - Inside IR35 via Umbrella · Location: Birmingham, West Midlands/Remote - Hybrid working - Excellent transport links · Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. ...
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IT Service Desk Customer Service Apprentice
4 hours ago
University of Birmingham Birmingham, United Kingdom**Position Details**: · IT Service Desk Customer Service Apprentice · IT Services · Location: University of Birmingham, Edgbaston, Birmingham UK · Full time starting salary £ £20,693. per annum, rising to £ £25,866. per annum after 12 months service. · Apprentice Grade 4 · Full t ...
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Service Desk Team Leader
1 week ago
Tate Recruitment Nottingham Birmingham, United Kingdom**Service Desk Team Leader** · **Permanent** · **Competitive salary** · **Birmingham - B45** · We are excited to be recruiting on behalf of our client who is looking for an experienced Service Desk Team Leader to join the team based in Birmingham. · As a Service Desk Team Leader ...
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Global IT Service Desk Manager
1 week ago
Sigma Financial Group Birmingham, United Kingdom**Contract**: Full time · **Location**: Hybrid - Birmingham · **Salary**: £50,000 per annum · **Hours**: 40 per week · **Hybrid working**: 3 days a week in the office (Birmingham) · We are currently looking for a Global Service Desk Manager at Sigma Connected, To be at the helm o ...
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Service Desk L1 Support
4 hours ago
Code Convergence ltd Birmingham, United Kingdom**Primary Skills**: · - Graduate with Minimum 2+ years of experience in service Desk · - Excellent communication and conversation skills in English with a Versant Score of 70 · - Good Knowledge of Incident, Change and Problem Management · **Manage Service Desk activities, includi ...
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Service Desk Team Leader
6 days ago
Tate Recruitment Nottingham Birmingham, United Kingdom**Service Desk Team Leader** · **Permanent - Full time** · **Salary - up to £30,000** · **Office based 5 days a week - Rednal, South Birmingham B45** · **Due to location having a car would be an advantage, must be able to travel to Rednal (B45) 5 days a week.** · **Immediate star ...
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Senior Service Desk Analyst
2 days ago
Counter Terrorism Policing Birmingham, United Kingdom*Senior Service Desk Analyst - Counter Terrorism Policing HQ* · *£32,194 to £34,452 plus a Location allowance of £1,721. You will receive £32,194 the band minimum. Progress to the band maximum of £34,452 will be via incremental progression.* · *Location: Birmingham - Close to the ...
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1st Line Service Desk
4 hours ago
SCC Birmingham, United Kingdom**About The Role**: · Role**: 1st Line Service Desk (24/7)** · Location**:Birmingham** · Contract Type**:Permanent - **4 Days (7am-7pm) / 4 Off / 4 nights (7pm-7am) / 4 off, Recurring, including weekends and bank holidays** · Salary Package**: £23,000 plus Shift Allowance** · **W ...
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Technical & Service Desk Manager
1 week ago
Catch 22 Birmingham, United KingdomWe are currently working with an established Facilities Management Service Provider looking to appoint a Technical Service Desk Manager to lead their team out of the midlands (B46). This is a very exciting opportunity to work for a National Facilities Managementorganisation who p ...
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IT Service Desk Analyst
1 week ago
Experis LTD West Bromwich, United Kingdom**IT Service Desk Analyst** · **Up to £25,500 (DoE) + Bonus + Excellent Benefits package.** · **ITIL, LANDesk, Ivanti Endpoint Manager, AD, O365, Microsoft, 1st Line Support, SDI, Infrastructure, Outlook, Ticket.** · **Based in the West Midlands, this role is hybrid, Monday to Fr ...
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IT 1st Line Service Desk Support
1 day ago
Experis LTD Birmingham, United Kingdom1st Line Service Desk Engineer (Remote) Contract Type: 3 Months Inside IR35 · 1st Line Service Desk Engineer to join our team on a remote basis. As a Service Desk Engineer, you will be responsible for providing technical support to over 500 users across our organisation, resolvin ...
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1st Line Support Service Desk
1 week ago
Code Convergence ltd Birmingham, United KingdomGraduate with Minimum **3+** years of Experience in **service Desk**: · - Excellent communication and conversation skills in **English with a Versant Score of 70.**: · - Good Knowledge of Incident, Change and Problem Management · - Manage Service Desk activities, including: · - O ...
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IT 1st Line Support Technician/service Desk
1 week ago
Eco Recruitment Group Birmingham, United Kingdom**1st Line IT Technician / Service desk Technician** · **Hours:9am - 5.30pm Monday to Friday (37.5 hours per week)** · Working within higher Education my client is seeking a 1st line IT Technician/ service desk Technician to provide a fast and responsive IT support service to the ...
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Service Desk Support Analysis
1 day ago
MET Recruitment UK Ltd West Bromwich, United Kingdom**Service Desk Support Analysis · Permanent - Full Time · West Brom · £18,700-£21,000** · Working as part of the First Line Support Team the role will support a range of IT cases covering both hardware and software. The role provides first line support to users by investigating a ...
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Service Desk Analyst
6 days ago
Acora Limited Solihull, United Kingdom Full timeService Desk Analyst Role: · We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support t ...
IT Service Desk - Birmingham, United Kingdom - Allegiance Technology Ltd
Description
1st Line Support TechnicianMy client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT
Team Role: 1st Line Support Technician
Promptly resolving IT support tickets, encompassing tasks such as
Managing network user accounts and group policies.
Handling antivirus software and ensuring compliance with Acceptable Use policies.
Managing various access methods including Wireless, Remote, VPN, guest, and third-party.
Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses.
Supporting business applications such as ERP and web solutions.
Updating the assets register.
Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration.
Prior experience in an IT Support Desk setting.
Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems.
Ability to manage tickets efficiently in a service desk environment.
Experience of working within a small IT team.
Key Words: 1 st Line, First Line, IT Technician, IT Engineer, 1 st Line Analyst, 1 st Line Technician, 1 st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
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