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    Deputy Business Support Manager - Norwich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

    Norfolk & Suffolk Foundation NHS Trust
    Norfolk & Suffolk Foundation NHS Trust Norwich, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    We are pleased to share an exciting opportunity within the Specialist Services Care Group.

    Do you have an interest in data, information and experience in leading a team? Are you looking to take the next step into Leadership and Management or develop your skills? If your answer is yes, we would very much welcome your application to undertake the role of Deputy Business Support Manager.

    We are recruiting a substantive Deputy Business Support Manager to support the Business Support Manager and Performance and Information Business Support Manager, as well our Service Managers for Specialist Services in Norfolk.

    We are looking for someone with excellent communication skills and a keen eye for detail, who can effectively manage multiple tasks, work on their own initiative and prioritise their own workload. The successful candidate will be flexible, have experience in business and performance management, be well-organised, motivated and dedicated.

    This post will work closely with our Performance & Information Business Support Manager and Business Support Manager to support the current Specialist Services Care Group.

    Previous administration experience is essential and experience of working with senior colleagues, use of ICT applications/packages, diary management, data and excel presentations, minute taking, line management and knowledge of all Microsoft packages.

    Experience of working with Patient Administrative Systems would be an advantage.

    Main duties of the job

  • Supporting performance reporting across the Care Group
  • Assisting senior managers and teams to own their data and information
  • Line manage Business Support colleagues.
  • Assist with recruitment under the direction of the Business Support Manager,
  • Undertake monthly Management Supervision; experience in undertaking difficult and sensitive conversations.
  • Promote adherence to Trust Policy, support compliance in all areas
  • Working with Business Support Managers to share good learning and implement new solutions to drive performance in all areas, inc data quality and continually seek ways to improve care
  • The role requires initiative, discretion, attention to detail and the ability to work with minimum supervision to deadlines.
  • Excellent administrative, organisational and communication skills are essential to the success of this role.

    • While the successful applicant must be able to demonstrate their skills to meet the requirements of the role, we encourage applicants to consider how they are able to demonstrate a commitment to encompassing our Trust's values of Positively, Respectfully, Together; we are committed to promoting a positive culture in the workplace for everyone.

    About us

    Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

    Benefits included with this role are:-o NHS pensiono a comprehensive in house & external training programmeso career progressiono starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)o staff physio serviceo gym membershipo NHS discounts and many more.

    Job description

    Job responsibilities

    Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

    Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

    Please visit our Facebook and Twitter page @NSFTjobs

    Person Specification

    Qualifications

    Essential

  • NVQ 4 in Business Administration or equivalent

    • Desirable

  • Diploma in business studies or business administration or equivalent

    • Experience

    Essential

  • Experience of communicating a range of complex or sensitive information.
  • Prioritising own and others workload with efficient / effective use of resources.

    • Skills

    Essential

  • Experience in motivating staff and performance management
  • Excellent interpersonal and clear leadership skills.

    • Knowledge

    Essential

  • Working knowledge of Microsoft IT systems and packages
  • Maintaining / administering admin / secretarial systems including reviewing systems

    • Desirable

  • Knowledge or Patient Administrative Systems
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