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IT Service Manager
1 week ago
Eames Consulting London, United KingdomOur client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...
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Service Manager
1 week ago
The Graduate Project London, United Kingdom**Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...
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Service Manager
15 hours ago
Safer London London, United Kingdom**Service Manager** · Location: Face-to-face delivery pan-London, agile working for all other duties · Hours: 35 hours per week, sometimes worked flexibly · **Salary**: Grade D point 1 £38,280 to point 5 £46,340 · **Who we are** · Safer London is a charity working with young Lond ...
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IT Services Manager
1 week ago
Understanding Recruitment London, United Kingdom**IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...
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Service Manager
1 week ago
Domus Recruitment Ltd London, United KingdomDomus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...
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IT Service Manager
1 week ago
eFinancialCareers London, United KingdomKey Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...
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Service Manager
6 days ago
NonStop Consulting Ltd London, United KingdomService Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...
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Service Manager
3 days ago
The Management Recruitment Group London, United Kingdom_Delivering world class customer service, through an in-house delivery team._ · The Service Manager (Cleaning) will lead the operational planning of an exceptional cleaning service across the King's estate. The Service Manager will be responsible for the effective motivation and ...
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Service Manager
2 days ago
Capita London, United Kingdom**Employed Resource Service Manager** · **Overview** · Capita Resourcing has developed a new engagement model; Employed Resource Model (ERM) within our Contingent Labour service offering to our Managed Service clients. This will require permanent resources to be sourced, selected ...
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Services Manager
3 days ago
Atalian Servest London, United Kingdom**Job Reference: /MP/19-12/775/28** · **Job Title: Services Manager** · **Location: 111 Buckingham Palace Road, London - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 40 hours per we ...
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Service Manager
6 days ago
Aspion London, United Kingdom**Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...
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Service Management
15 hours ago
NonStop Consulting Ltd London, United Kingdom*Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...
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Service Manager
1 day ago
Lifeways Brixton, United KingdomAre you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...
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Technical Services Manager
11 hours ago
Cobalt Recruitment. London, United Kingdom Full timeCobalt is looking for a Technical Services Manager to join the site team at a Grade A commercial development in the City of Westminster. Reporting into the on-site GM, you'll play a critical role in managing the physical asset ensuring it remains in the peak condition to match th ...
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Manage Services Account Manager
1 day ago
Mason Frank London, United KingdomJob Description · **Responsibilities**: · Communicating to both technical and non-technical users. · Analysing the clients needs and helping them refine and define their requirements. · Designing solutions. · Managing clients. · Managing accounts. · Hands on with flows and config ...
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Guest Services Manager
3 days ago
Search Consultancy London, United KingdomGuest Services Manager (Corporate) · Central London · Full time, Permanent · Salary up to £50,000 + Benefits · We are looking for an experienced Guest Services / Reception Manager to manage a state of the art, corporate service provision on behalf of our client who are renowned f ...
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IT Service Delivery Manager
1 day ago
Solutions Through Knowledge London, United Kingdom**Job Title**: Service Delivery Manager · **Location**:WFH / Work From Home. Occasional site visits may be required. · **Day rate**: £ per day to Limited company / Outside IR35 · **Pay frequency**: Weekly · **Duration**: 3-6 months initially · **Start date**: ASAP · **Requirement ...
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Service Delivery Manager
6 days ago
Concept Resourcing London, United KingdomService Delivery Manager - Hybrid - London - South · - up to £55,000 + bonus - Service Delivery - Multiple Customers - MSP - Cloud Services - Cloud - Agile - Excel - Flexible - Customer Facing - Relationships - Service Reviews - Willing to travel · Concept resourcing have a new o ...
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Senior Service Manager
15 hours ago
Marshall Wolfe London, United KingdomThe Senior Service manager will be assisting in the day to day running of the IT Services Portfolio and will build collaborative working relationships across multiple suppliers, technology and the business. · Experience required: · - A service professional who can operate in a la ...
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Head of Service Management
6 days ago
Humanity London, United KingdomCompany Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Min ...
IT Service Manager - London, United Kingdom - Colt Telecom
Description
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.
Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver.
As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard.
IT Service ManagerLocation:
LondonAbout Colt Data Centre ServicesColt Data Centre Services has over 20 years of experience in designing, building and operating energy-efficient, reliable data centres - hosting significant financial, media, corporate and cloud wholesale providers across the world.
Our customers are at the heart of everything we do, we endeavour to take a customer led approach across our operations striving to serve our customers with a seamless experience no matter what facility or region they are in.
Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish.MISSIONReporting to the Service Delivery Manager, the IT Service Manager will support a number of business critical IT Services. Where required, you will provide support to Incident, Problem and Change Management Teams.
OUTCOMESInterface on any Service issues or contract issues about the service provided by Colt DCS or any 3rd party suppliersWorking with the wider IT team to ensure processes are in place to manage and maintain IT ServicesSupplier Management including managing performance through frequent service and business reviewsWhere required managing Service Improvement PlansIncident Management, including Root Cause Analysis for high priority incidentsChange Management and ensuring Changes are properly documentedTHE TEAMThe Technology team comprises Demand, Applications, Infrastructure and Service Management.
You will be part of a wider organisation that includes Sales, Real Estate, Operations and Enterprise Support Functions.Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and SuppliersTHE SKILLS / EXPERTISE THEY BRINGEssentialExperience in delivering IT/Business service management & budget control.
Good negotiation, influencing and problem resolution skillsProven ability to effectively prioritize and execute tasks in a reactive high-pressure environmentExcellent interpersonal skillsExcellent written and verbal communication skillsAble to produce reports, prepare, organise and deliver client meetingsAbility to understand key client concerns, issues and agendasDesirableVendor ManagementITIL V3/4 Foundation Certification (Desirable)What we offer:
Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location.
In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance.
Some benefit examples arePension and insurance optionsAccess to a virtual business school for ongoing learningBusiness mentoringDiscounts with local hospitality and retail providersFlexible working and relaxed dress codeTwo days annually to spend on volunteering opportunities