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    ICT Applications Manager - London, United Kingdom - AXA XL

    AXA XL
    AXA XL London, United Kingdom

    Found in: Jooble UK O C2 - 3 days ago

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    Description

    An Application Manager will support the coordination and running of development, production support and maintenance activities for one or more applications under a Delivery Team.

    Guides developers and support teams on project execution, issue resolution, and provide escalation framework via governance
    Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs, and risks
    Work with business and information security to identify security risks and finding solutions, including risk acceptance
    Build effective relationships and networks to help navigate the organisation to support the team in delivering change
    Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company
    Work with Technical Architect in defining, analysing, planning, measuring, and improving product availability and continuity.
    Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs
    Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners
    Manage risk to deliver on service levels commitments and project milestones
    Serve as a point of escalation for risks and issues, supporting the team in overcoming operational and technical blockers
    Work to minimize impact of changes to project costs/P&L
    Familiarity with multiple application delivery models including Agile, iterative and waterfall
    Experience of managing both internal development teams and external software vendors
    All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement processes, including Security and Legal requirements
    Expert level experience in planning and executing complex, large scale initiatives or operational area.
    Budget, supply, and resource management for IT application development services
    Significant leadership experience (8+ years) in IT with knowledge / skills for leading multi-disciplined technology teams
    Risk identification and mitigation
    Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales
    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.

    By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
    Inclusion & Diversity

    AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

    It's about helping one another - and our business - to move forward and succeed.
    Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability, and inclusion with 20 Chapters around the globe
    Robust support for Flexible Working Arrangements
    Enhanced family friendly leave benefits
    Named to the Diversity Best Practices Index
    Signatory to the UK Women in Finance Charter
    com/about-us/inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.
    Sustainability
    At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.

    Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

    Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future.

    We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

    Integrating


    ESG:
    All companies have a role to play in building a more resilient future. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

    AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs.

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