- Our People - to cultivate and sustain happy, productive and engaged staff
- Our Patients - to be good or outstanding in everything we do
- Our Population - to work seamlessly with our partners to improve live Job description
- NVQ 3 Business/Administration or equivalent
- Recognised typing qualification ( RSA III or equivalent
- Good standard of general education including GCSE's (or equivalent) in English & Maths at grades A-C.
- Demonstrate ability to create and produce surveys and process data
- Demonstrate ability to create leaflets and flyers to promote the Wellbeing Service
- Demonstrate ability to compile accurate recording and entry of data.
- Demonstrate ability to undertake and produce complex minutes at meeting
- Knowledge of NHS supply system ordering via iProcument
- Experience of working within a patient / customer facing role
- Ability to organise own workload effectively and without supervision
- Ability to supervise administration / reception staff / ability to delegate work flow
- Excellent organisational skills.
- Ability to deal with complaints.
- Demonstrable secretarial/administrative experience
- Excellent knowledge of working on a variety of databases
- Experience of working within a patient / customer facing role
- Experience within NHS or similar setting
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Secretary / Assistant Health and Wellbeing Co-ordinator - West Bromwich, United Kingdom - Sandwell and West Birmingham NHS Trust
Description
Job summary
An exciting opportunity for a full-time Secretary / Health and Wellbeing Administrator to join our dynamic team in Occupational Health. We are looking for organised and proactive individual who wants to provide the best customer service to our patients and is a very busy and varied role which will suit candidates who are able to work autonomously and as part of a team as they have supervisory responsibilities for the administration team.
Candidates will have a good level of previous secretarial experience to a high level along with excellent computer skills and knowledge. All areas of microsoft are essential
**PREVIOUS APPLICANTS NEED NOT APPLY**
Main duties of the job
This is a split role whereby there is a requirement to offer comprehensive, confidential and high level secretarial and administrative support to the Occupational Health and Wellbeing Service.
The individual should be able to work well under pressure, work well on their own initiative, but also work well within a team, and their contributionwill make a direct and positive contribution to the organisation of work.
About us
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
Job responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.
Person SpecificationQualifications
Essential
Knowledge
Essential
Desirable
Experience
Essential
Desirable
