Account Executive - Hampton, United Kingdom - RGS Global

RGS Global Hampton, United Kingdom

16 hours ago

Full time Construction / Facilities

Description

This is an excellent opportunity to build your career in a professional and friendly team environment. This is a varied role in a busy Account Management Team and involves building and maintaining client relationships by delivering an exceptional level of customer service.

Responsibilities:-

·Acting as the day to day point of contact for fleet contacts and drivers

·Generating a range of customer documentation to help customers operate their company vehicles safely and efficiently

·Handling and solving queries for the fleet contact and drivers

·Managing/generating monthly customer invoicing

·Generating and authorising external supplier orders

·Producing regular and 'ad-hoc' customer reports

·Working with other departments to improve business processes that help deliver a high quality customer experience

·Being an ambassador for first class customer service.

This role provides a great opportunity for someone to get involved in the motor and financial services industry. For the customers you will be more than just a friendly person to answer their queries over the phone or by email, you will have great listening skills, attention to detail and a willingness to problem solve. You will be involved in dealing with driver queries and supporting key customer contacts which means handling different types of conversations, from answering a simple question to more complex issues. You'll champion great customer service, be a clear communicator that's happy to work with people at all levels in an organisation. A varied and interactive role, there are no two days the same so being organised will give you a head start. You will be joining a supportive team of colleagues and will be guided, trained, and developed by a dedicated team.

This role would suit someone who is well organised, with a can do attitude. If you have worked in a B2B or B2C customer service environment then that's a great start.

This role can open doors to wide ranging career opportunities and best of all there's no weekend working.

If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.

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