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    Consultant Service Support - London, United Kingdom - Cognitive Group | Part of the Focus Cloud Group

    Cognitive Group | Part of the Focus Cloud Group
    Cognitive Group | Part of the Focus Cloud Group London, United Kingdom

    1 week ago

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    Description
    We are partnered with a leading technology firm driving digital transformation through innovative software solutions.

    Their technical division specialises in leveraging Microsoft Dynamics 365, Power Platform, and Azure services to deliver cutting-edge solutions that empower businesses to thrive in the digital age.

    As a D365 CE Functional Consultant, the successful candidate will play a pivotal role in ensuring the success of their Digital Transformation projects.

    Leading client requirements gathering process, ensuring stakeholder engagement and analysis of business and functional requirements.
    Serving as the primary point of contact for clients throughout the project lifecycle, from design to support.

    Collaborating with project teams to customise, develop, integrate, and extend Dynamics 365 CE and PowerApps to meet client needs.

    Supporting technology and design teams in identifying challenges and driving continuous improvement.
    Contributing to client strategies and roadmaps for maximising the usage of Microsoft technologies.
    Configuring Microsoft Dynamics 365 to align with client expectations.
    Authoring high-quality functional documentation, including user stories, acceptance criteria, and business process maps.
    Facilitating knowledge transfer and conducting user training sessions.

    Current professional certifications, preferably in Microsoft Dynamics 365 and Power Platform.
    ~ Commercial acumen and a dedication to delivering maximum ROI for clients.
    ~ This role offers the opportunity to work on exciting projects, collaborate with talented teams, and drive meaningful digital transformation for their clients.
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