- Uploading, validating and quality checking orders received from customers within set SLA's.
- Referring jobs back to the customer.
- Answering internal & external stakeholders with job queries proactively.
- Emailing job packs to the relevant Planning Manager.
- Daily updates of Force – our clients' database system.
- Responsible for the Emergency Response Service (ERS) phone within working hours.
- Validating drawings on job packs, 'as-builts' and supplier invoices.
- Processing applications to Virgin Media.
- Uploading documents and processes onto EOS database.
- Responsible for storing backup information correctly on the system.
- Exceptions payments, reporting, and dealing with Deviation from Estimates (DFE's).
- Control of work in progress, ensuring sales targets are met, and any other duties with the accountabilities of the post.
- Proficient working knowledge of Microsoft packages incl Excel, Word and databases.
- Teamwork – Ability to work well with others in a strong team environment.
- Personal accountability – Organised, great time management, and has a proactive approach to work.
- Excellent communication skills – the ability to communicate and listen effectively.
- Taking pride in your work – you want to do the job well and achieve results.
- Creative and flexible – Interested in new ideas. You can use your initiative and experiences to develop new ideas and practices to improve processes.
- Experience in invoicing or a customer service environment is desirable.
- Knowledge of telecommunications, or business & civils engineering, is desirable.
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Validations Administrator - Wednesbury, United Kingdom - Comex 2000 UK Ltd
Description
Comex 2000 is currently seeking an enthusiastic and committed Billing and Validation Administrator to join our Billing and Validation team in Wednesbury.
What are we looking for?
Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family
The successful candidate will work in a central administration function, performing duties around order validation, invoicing, and applications to partners such as Virgin Media. A professional and confidential manner will be required and all times.
What will you be doing?
As a Billing and Validation Administrator, your core responsibilities will be –
Validation duties:
Billing duties:
Requirements
Skills & Qualifications:
Required:
