- Provide full administrative support to the home and home managers including minute taking, correspondence letters and maintaining records
- Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
- Maintain records for residents monies held in the home and operate and maintain accurate records for petty cash in the home.
- Raise requisition orders, process invoices and send to finance in a timely manner
- Support the manager in all aspects of recruitment; adverts, arranging interviews with candidates and supporting a quality interview process
- Setting up of new starters, ensuring all staff data is entered accurately
- Processing leavers
- Newsletters
- Assist in arranging staff training and maintaining the learning management system for all staff training
- Maintain records and archiving in line with GDPR and policy
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Administration Assistant - Knottingley, United Kingdom - Wakefield Council
Description
Hazel Garth is a Dementia Care Home based in Knottingley. At Hazel Garth we support vulnerable adults who have a diagnosis of Dementia and provide high levels of care to ensure that our residents have the best quality of life in their later years.
We are looking for a Care Home Administration Assistant, working 27 hours per week, Monday to Friday.
The Care Home Administration Assistant is a vital role, where you will be providing support to ensure the home meets high standards and is able to deliver the very best care for our residents. If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Administration Assistant role with us.
Key duties will include:
ABOUT YOU
The ideal candidate should have strong communication and IT skills, have excellent attention to detail, be organized, flexible and have a can-do, positive attitude. Candidates should be aware that this role involves working in an office in the Care Home so there will be daily communication with all staff and elderly residents.