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    Solutions Engineer - London, United Kingdom - Zoom

    Zoom
    Zoom London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    What you can expect

    As a Solutions Engineer, you contribute to Workvivo's success by understanding our customers' needs and requirements. You are a storyteller at heart, demonstrating and proposing Workvivo's solutions. You will work in close collaboration with the solutions team, the customer experience team, marketing and product development. You will leverage the tools and resources available to you to help accelerate sales opportunities and pipeline creation. You will also lead Workvivo's responses to Request for Information (RFI) and Request for Proposals (RFP).

    About the Team

    Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, an intelligent collaboration platform, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.

    Responsibilities

  • Owning and lead the solution sales activities within the sales process to achieve the "Technical Win".
  • Following solution sales best practices to develop a clear understanding of the customer's business and people practices.
  • Delivering a compelling, well-researched and targeted "Demo" of the Workvivo SaaS product for the desired future state of the business.
  • Leading Workvivo responses to Requests for Information RFI and Requests for Proposals RFP.
  • Leading the delivery of Evaluations (Eval) and Proof of Concept (POC). 
  • Collaborating with the Workvivo Partner Team to support partner sales and technical enablement programs.

    • What we're looking for

  • 5+ years in a similar role.
  • Have fluent German and English as you are covering the German market, and excellent communication skills in both.
  • Have drive, ambition, and a positive attitude.
  • Demonstrate trusted advisor status by demonstrating a solid understanding of the customers business objectives.
  • Have ownership and responsibility, proactively make suggestions and is comfortable leading internal projects, ability to function effectively in ambiguous circumstances.
  • Experience with cloud computing architectures and the SaaS model specifically.
  • Have knowledge of Enterprise IT architectures and platforms, Active Directory AD, SAML based SSO, Intranet, Content Management Systems, Document Management Systems.
  • Have an understanding of cybersecurity fundamentals and related industry certifications ISO 27001 and SOC 2.

    • Ways of Working
    Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

    Benefits
    As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

    About Us
    Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
    We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

    Our Commitment​

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