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Burton upon Trent

    Client Service Officer - Stafford, Staffordshire, United Kingdom - Sheehy Auto Stores, Inc.

    Sheehy Auto Stores, Inc.
    Sheehy Auto Stores, Inc. Stafford, Staffordshire, United Kingdom

    1 week ago

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    Description

    Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best brands with over 25 locations.

    Sheehy Auto Stores is seeking Service Advisors to join our team.

    We need more than a Service Advisor; we need an expert in the art and science of customer servicesomeone equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.

    Our programs are designed to improve your life at work and at home.
    ~ Health, Vision, and Dental Insurance
    ~ Paid Training
    ~ Career Advancement
    ~Compensation based on experience and performance; $Attitude is everything—greet service department customers promptly and courteously
    Upsell recommended/additional services using low-pressure, high-integrity methods
    Adherence to dealership policy on customer vehicle care and operation
    Inspect repair quality and ensure that all work is complete
    Handle minor customer concerns and complaints
    Keep the Service Manager informed of all problems and potential problems
    Previous experience as a Service Advisor is preferred
    Must have strong customer communication skills both in-person and on the phone
    Comply with all federal, state and local laws and company policies regarding the safeguarding of all customer, company, and manufacturer information, as well as customers' vehicles and property
    Must have a valid driver's license
    Our company maintains a strong policy of equal employment opportunities for all associates.

    We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.



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