Jobs
>
Burton upon Trent

    1st Line Support Engineer - Burton-On-Trent, United Kingdom - Experis

    Experis
    Experis Burton-On-Trent, United Kingdom

    1 week ago

    Default job background
    Full time Customer Service / Support
    Description

    1st Line IT Engineer - Burton, Staffordshire

    Service Desk / Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, Supporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones.

    On site 5 x per week on Burton upon Trent, Staffordshire

    £22,000pa to £25,000pa + Benefits - Permanent Role | Full Time

    This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1st Line IT Service Support Engineer to deliver 1st class IT Service Desk Support Service to a UK wide clientele.

    Key / Personally Attributes:

    • Excellent Communication skills
    • Polite & Courteous
    • Enthusiastic
    • High-Level of Service Ethic

    Your Responsibilities will include:

    • Act as a first point of contact for all internal customers regarding IT issues and queries.
    • Logging all requests and incidents within the ITSM helpdesk system ensuring
    • Ensuring SLA's are met by responding to and resolving tickets in a timely manner.
    • Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolving group in a timely manner
    • Provide a professional and high-quality customer support service adhering to service management principles
    • Remote and in person support using windows administration and mobile device management tools.
    • Administration and support of solutions such as Active Directory, Office365, D365, Outlook and Exchange
    • Troubleshoot desktops, laptops, tablets, mobile phones and other end user peripherals for any hardware, software or network issues
    • Create/disable/update user and system accounts; permissions, unlocks, password resets and group creation / assignment in accordance with security policies and procedures
    • Installation and support of software

    Call Experis IT today on

  • Newman Stewart

    Technical Support Engineer

    1 week ago

    Newman Stewart Burton-on-Trent, United Kingdom

    **Powertrain Technical Support Engineer** · **Competitive + benefits** · **Burton-upon-Trent** · **Our Client** · Our client are a leading global provider of equipment, systems, digital solutions and value-added services for the freight and transit rail sectors. For over 150 year ...

  • ITECCO

    IT Support Engineer

    3 days ago

    ITECCO Derby, United Kingdom

    **IT Support Engineer** · **Role: IT Support Engineer (2nd / 3rd Line)** · **Location**: Derby, England · **Salary**: £30,000 - £36,000 · ** INTERVIEWING IMMEDIATELY ** · After 60 years of service, my client is one of leading construction / housing company in the UK, boasting ove ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO Derby, United Kingdom

    **IT Support Engineer** · **Role**: IT Support Engineer · **Location**: Castle Donnington, Derby, England · **Salary**: £20,000 - £27,500 DOE · ** INTERVIEWING IMMEDIATELY ** · I am looking for a confident, ambitious IT Support Engineer to join a leading Service Provider to the A ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO Derby, United Kingdom

    Job Title: IT Support Engineer (Finance Industry) · Location: Derby · **Salary**: £ £35000 · We are a leading recruitment agency looking for an experienced IT Support Engineer to join a well-known finance organisation in Derby. This role will be responsible for providing reliable ...

  • Xuper Limited

    Support Engineer

    4 days ago

    Xuper Limited Derby, United Kingdom

    **Multi-Lingual Support Engineer (Fluent French & German)** · **Full-time, Permanent** · **About Xuper**: · Xuper provides IT and unified communication services across the globe, over time growing to have offices in several countries and working with organisations across 6 contin ...

  • IGA Talent Solutions

    Support Engineer

    1 week ago

    IGA Talent Solutions Tamworth, United Kingdom

    **Onsite Support Engineer - Permanent - Tamworth (5 Days on site) · - Up to £33K (There will be travel between Tamworth and Birmingham required)** · As a result of my client's exciting growth plans, they have an exciting opportunity for an Onsite Support Engineer to join their te ...

  • Distinct Recruitment

    IT Support Engineer

    3 days ago

    Distinct Recruitment Castle Donington, United Kingdom

    Are you passionate about all things IT? And looking for your next challenge? Then this is the role for you · This is a brilliant opportunity to be part of a close-knit IT team with a genuinely nice group of people · The beauty of this role comes in the variation. No two days will ...

  • Castings Plc

    Engineering Support

    6 days ago

    Castings Plc Walsall, United Kingdom

    We are looking for individuals to initially, work as support in the Engineering Team, ideally, you will have some experience with the tools, whether its repairing cars or just an interest in Engineering, we will provide relevant training available to convert you to our industrial ...

  • ITECCO

    IT Support Engineer

    3 days ago

    ITECCO Leicester, United Kingdom

    **IT Support Engineer** · **Role**: IT Support Engineer (Flexible Working) · **Location**: Leicester, England · **Salary**: £25,000 - £32,000 · ** INTERVIEWING IMMEDIATELY ** · After 90 years of service, my client is one of largest the most prestigious construction organisations ...

  • Akkodis

    IT Support Engineer

    4 days ago

    Akkodis West Midlands (Region), United Kingdom

    **IT Support Engineer - Permanent** · IT Support Engineer / Permanent / West Midlands · My client is a management software and risk services company. The client is looking for an IT Support Engineer to join their team. · This role will be within the IT department which supports t ...

  • Lean Engineering Recruitment Ltd

    IT Support Engineer

    2 days ago

    Lean Engineering Recruitment Ltd Ripley, United Kingdom

    **Position: 2nd/3rd Line IT Support Engineer** · **Location: Ripley, Derbyshire** · **Salary: Up to £34,000** · My client, who are a manufacturing company are looking for an 2nd/3rd Line IT Support Engineer to join their internal tech team on a permanent basis. · They strongly be ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO Nottingham, United Kingdom

    **Job Title**: IT Support Engineer - Renewable Energy · **Location**: Nottingham, England · **Salary**: £30,000 - £40,000 · We are a recruitment agency looking for an experienced IT Support Engineer to join a leading Renewable Energy company in Nottingham. · Roles and responsibil ...

  • Adria Solutions Ltd

    IT Support Engineer

    3 days ago

    Adria Solutions Ltd Coventry, United Kingdom

    IT Systems Engineer · Our growing client is currently looking for an IT Support Engineer, you will provide quality and professional post-sales services to our client's customers, predominantly in person at the customer site location. The IT Support Engineer is based in the Fielda ...

  • Allegiance Technology

    IT Support Engineer

    1 week ago

    Allegiance Technology Cheadle, United Kingdom

    IT Support Engineer · Cheadle, Stockport · £26,000 DOE · An established Microsoft Partner who has been in business for over 20 years is on the lookout for a new team member due to new client wins and expansion This is a great chance to join a business which will allow you to unde ...

  • Nigel Frank International

    IT Support Engineer

    2 days ago

    Nigel Frank International Leicester, United Kingdom

    **IT Support Engineer - Leicestershire - c£37k** · Nigel Frank are working exclusively with a market leading manufacturing organisation, assisting their search for an IT Help desk Analyst. · The role centres around providing comprehensive IT Support to internal and external users ...

  • Allegiance Technology

    IT Support Engineer

    1 week ago

    Allegiance Technology Cheadle, United Kingdom

    IT Support Engineer · Cheadle Hulme, Stockport · £27,000 DOE · An established Microsoft Silver Partner MSP is now on the lookout for a new team member due to new client wins and expansion This is a great chance to join a business which will allow you to be exposed to a wide varie ...

  • Nigel Frank International

    Support Engineer

    1 day ago

    Nigel Frank International Birmingham, United Kingdom

    Position Overview: · We are seeking a highly skilled and customer-focused Support Engineer with expertise in Microsoft technologies to join our client. As a Support Engineer, you will play a crucial role in providing technical assistance, troubleshooting complex issues, and ensur ...

  • Verus Recruitment LTD

    IT Support Engineer

    1 week ago

    Verus Recruitment LTD North Wingfield, United Kingdom

    Job Title: IT Support Engineer · **Salary**: £21,000 - £25,000 (DOE) · Sector: IT / MSP · Location: Chesterfield · Joe got promoted. Could you? · Joe was a successful tier 1 engineer, but he's just been promoted. His story is proof that most vacancies here are promoted from withi ...

  • Venn Group

    IT Support Engineer

    1 week ago

    Venn Group Birmingham, United Kingdom

    **Role: IT Support Engineer** · **Type: Temporary** · **Duration: Three Months Initially** · **Start date: ASAP** · **Pay rate: £15.97/hr PAYE**_incl. holiday_ · **Location: Birmingham** · **Key duties**: · - Employ Active Directory and Group Policy to manage/configure user accou ...

  • Recruitment Genius

    IT Support Engineer

    6 days ago

    Recruitment Genius Birmingham, United Kingdom

    ABOUT YOU · You're technically minded and you're a team player. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. · You will be expected to demonstrate a strong work ...