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    Chief of Care Quality and Governance - England, United Kingdom - Lincolnshire Voluntary Engagement Team

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    Description
    Executive DLT supported a proposal for the recommissioning of the Substance Misuse Treatment, Recovery and Family Support Services. All current contracts for the Public Health Substance Misuse Services expire on 31 March 2024. Lincolnshire County Council currently commissions treatment and recovery services through contractual arrangements with We Are With You (With You).

    The contract delivers drug and alcohol services (including evidence based clinical and psychosocial therapies) to adults and young people, reaching 3,244 service users in 2021/22.

    The new proposal will be an integrated treatment and recovery model that includes all age drug and alcohol treatment (psychosocial/clinical services and needle syringe programme), Stay Safe prevention (awareness raising/targeted work including children and young people) and a recovery service.

    There will be a separate specialist all-age family support service with links to treatment and recovery.
    The Integrated Treatment and Recovery Service will provide a stronger focus on recovery throughout the pathway.

    No transitional arrangements will be required for service users moving from treatment to recovery, creating a simple pathway for services that should make it easier for people to know how to access support and increase the numbers benefitting from services.

    It should also provide economies of scale through governance and organisational infrastructure such as IT and premises. The provider will be able to flex funding across the model to meet local needs and strategic priorities.

    There will be a clear identity for the Family Support Service which will improve awareness of the support available and how to access it.

    This option will procure a specialist family support service that will provide quality interventions and achieve the outcomes required for this service.

    5m but the new contract will allow for the budget and scope of the service to be scaled up and down in response to variable grant funding.

    Executive DLT have been updated on the findings of research and co-production regarding a Good Home Alliance in Lincolnshire as the service design phase of the project is ending.

    Proposals regarding next steps are now being outlined to ensure that the momentum and enthusiasm for this project is maintained.

    Good quality information – available to everyone.

    Connect to Support could provide good quality, trusted information as the online hub for information and guidance on housing issues.

    Short and long assessment to allow residents, their families or staff working with them to identify any potential hazards and risks in the home and to access help and support in resolving these.

    Details on local and national loans, grants and other financial resources are being collated, and ways of linking residents with funding sources.

    Advice and casework – this will help residents to assess work that needs doing within their home, provide support from start to finish and act as a contact point.

    good quality information; Pilots to test some aspects require further work, including scoping financial commitments required to achieve these.

    Executive DLT were given an update on activities and successes from John Waters, who manages Day Services. Fully refurbished new site, a community project benefitting from lottery funding and an asset for the town.
    Volunteering opportunities – over 70 individual examples including Boston servicereaping regards from volunteering at local stables.

    The Quad Café, County Offices – work experience, skills independence for existing day service users, school and college leavers.

    Supported volunteering – supporting work in the community: Keith's Animal Rescue, Salvation Army charity shop, senior citizens club, church and sheltered housing garden, maintaining nature trails.

    Enhanced opportunities – service users from Horncastle and Boston enjoyed weekend of outdoor pursuits in Lake District.

    Community archaeology – with The University of Evansville, supported people to take active part in an archaeological dig at Harlaxton Manor.

    In addition to supporting its traditional user group, the service has started to offer a range of drop in opportunities and provide a venue for various community groups.

    Drop-in figures for March include support to carers, older people with dementia, and veterans.

    This has been achieved by working in partnership with a range of local organisations including Age UK, Carers First, Deaf Society, Young Carers.

    CQC Assurance Programme

    The Care Quality Commission (CQC) have new powers to assess how local authority adult social care performs (think OFSTED for Adults).

    Under the new regime, the CQC will be reviewing data and published evidence across all 152 local authorities with responsibility for adult social care, focusing on care provision, integration and continuity as well as assessing needs.

    Data and evidence won't be published at individual local authority level but published at an overall national level as a collection of evidence, similar to their annual statutory State of Care report to Parliament.

    Initial formal assessments of local authorities are expected to start later in the year from September. In the intervening period CQC intend to visit up to 5 local authorities to test their Assurance methodology.

    We have decided to apply for Adult Social Care in Lincolnshire to become one of the 5 pilot sites – we've been notified we are in the running so fingers crossed.

    Justin Hackney, Assistant Director, has been asked to lead the programme on behalf of DLT as we begin to prepare for a possible 'inspection'.

    If we are successful in becoming a pilot, it will involve the CQC being provided with evidence both on-site and off-site – face-to-face with leaders, colleagues and partners as well as processes and outcomes for our customers, plus financial information.

    The CQC will then provide a report and indicative score for all the quality statements and an overall rating (though not a formal rating for the pilot).

    Upcoming comms promotion
    Supporting promotion of Lincolnshire Community Equipment Service as the new contract starts.
    Supporting social media promotion for World Immunisation Week April).
    Supporting promotion of the new Joint Strategic Needs Assessment (JSNA) website with stakeholders.

    Comms promotion of engagement surveys (Let's Talk Lincolnshire) for Integrated Lifestyle services and NHS Health Checks – posters, news releases and social media to drive response to the surveys.

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