Technical Lead - Birmingham, United Kingdom - Hard Rock Digital

Description

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space — ready to join us?

What's the position?

As a Technical Leader focused on KYC, you'll serve as the glue between our product vision and technical execution. Collaborating closely with Tech Leaders, designers, and cross-functional teams, you'll ensure that our technical solutions align seamlessly with business goals and compliance requirements. Your role involves co-owning the technical aspects of our product, driving innovation, and maintaining a deep understanding of our technology stack and architecture.

KYC Skills Required:

• Proficient in KYC regulations and compliance standards, ensuring that technical solutions meet legal requirements.
• Experience working with KYC-related technologies and tools, such as identity verification systems.
• Ability to integrate KYC processes seamlessly into our product development lifecycle, balancing regulatory requirements with user experience considerations.
• Strong analytical skills for assessing KYC-related risks and implementing appropriate mitigation strategies.
• Proven track record of collaborating with regulatory and compliance teams, as well as third-party vendors, to address KYC-related challenges and ensure alignment with industry best practices.

Responsibilities:

Product Understanding:

• Collaborate closely with the Product Owner, Designers, and stakeholders to comprehend the product vision, roadmap, and user stories holistically.
• Translate business and design requirements into technical specifications, ensuring alignment with the overall product strategy.
• Maintain a deep understanding of the technology stack, architecture, and infrastructure supporting the product, while considering design implications and requirements.
• Collaborate with vendors and third-party providers to ensure smooth development off our services.

Feasibility Assessment and Collaboration:

• Co-own the technical aspects of the product alongside the Product Owner and Designer, ensuring a unified understanding and approach.
• Participate actively in meetings with business stakeholders, Product Owners, and Designers to align technical feasibility with business objectives and design requirements.
• Engage with other Technical Leaders to align technical solutions, standards, and integrations across products or systems.
• Collaborate with cross-functional teams to ensure seamless integration of technical solutions and interoperability between various product components.

Team Coordination and Management:

• Lead cross functional technical team by providing clear direction and priorities derived from the product roadmap.
• Ensure seamless integration and interoperability between frontend web, mobile applications, and backend microservices.
• Foster collaboration among teams, encouraging communication and sharing of technical insights and challenges.
• Ensure alignment and integration efforts among different technical teams working on related or interconnected products.
• Collaborate with platform-specific experts to implement best practices and optimize performance across platforms.
• Establish key performance indicators (KPIs) and metrics to measure team performance and product success.
• Regularly monitor and analyze team performance against established KPIs and metrics, identifying areas for improvement and optimization.
• Provide regular performance feedback and coaching to team members, fostering a culture of accountability and continuous improvement.
• Address any issues or obstacles hindering team performance, proactively seeking solutions and support as needed.

Forecasting and Planning:

• Utilize data-driven insights and industry trends to forecast technical needs, resource allocation, and product timelines.
• Develop and maintain product plans, ensuring alignment with business objectives and resource availability.

Work Closely with Regulators and Compliance:

• Collaborate with regulatory and compliance teams to ensure that technical solutions meet legal and regulatory requirements.
• Stay updated on relevant regulations and compliance standards, integrating them into the product development process as necessary.

Technical Guidance:

• Act as a subject matter expert on technical aspects within business domain, guiding and facilitating the team in making informed decisions aligned with the product vision and business goals.
• Address technical challenges, provide solutions, and ensure the technical integrity of the product.

Collaboration and Communication:

• Collaborate with cross-functional teams, including developers, system administrators, and customer support, to ensure effective communication and coordination during incident response, change management, and other operational activities.
• Share knowledge and expertise with team members, documenting best practices, troubleshooting techniques, and standard operating procedures.

Stakeholder Management:

• Communicate effectively with stakeholders, including developers, QA, designers, and non-technical stakeholders, to convey technical requirements and solutions in a clear and understandable manner.
• Collaborate with stakeholders to prioritize technical tasks and features based on business value and feasibility considerations.

Continuous Improvement:

• Drive initiatives for continuous improvement within technical teams, advocating for best practices, efficient processes, and the adoption of new technologies or methodologies.
• Monitor industry trends, technological advancements, and competitor products to identify opportunities for enhancement.

What are we looking for?

• Proven experience as a Technical lead or similar leadership roles in a fast-paced IT environment, preferably with hands-on experience.
• Strong Understanding of Agile, Lean methodologies and product lifecycle management.
• Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
• Excellent leadership, communication, and interpersonal skills.
• Leadership and team management skills, fostering a collaborative and high-performing team culture.
• Analytical mindset with the ability to make data-driven decisions
• Bachelor's/Master's degree in Computer Science, Engineering, or a related field
• Ability to work effectively both independently and collaboratively in a fast-paced, dynamic environment.

What's in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Flexible work from home or office hours
• Startup culture backed by a secure, global brand
• Opportunity to build products enjoyed by millions as part of a passionate team

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)