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Sunderland

    Project Assistant - Sunderland, United Kingdom - Gentoo

    Gentoo
    Gentoo Sunderland, United Kingdom

    3 weeks ago

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    Description

    About the role:

    Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford.
    We are currently recruiting a Project Assistant to join the Safety and Support team.
    The safety and support team is made up of a number of support services including safeguarding children and vulnerable adults, identification of support for customers who are already living in our homes, providing homes for customers with complex needs along with wider services such as victim support services and positive engagement provision.
    The Safety and Support team are responsible for Safeguarding and support of our vulnerable customers, working in close partnership with other agencies to provide this service.
    As a Project Assistant you will play a pivotal role in supporting the safety and support agenda, providing an efficient and effective administrative service within Gentoo.

    The role is subject to a basic DBS paid for by Gentoo.

    Key responsibilities will include the following, a full job description is available to view at
    1. Support the teams in managing and maintaining existing and new services and projects.

    2. Deal with all customer based enquiries whether in person, telephone, email in an efficient, courteous, and customer focused way.

    3. Provide general project management and administrative support to the teams within the safety and support team.

    4. Create and update documents using relevant computer packages, including the relevant databases.

    5. Develop and maintain effective relationships with referral agencies, partners and stakeholders on a day-to-day basis including other Support Providers, Social Landlords, Adult Services, Safeguarding partners.

    6. Attend and participate in relevant meetings with the Operations Manager, customers, partners and other staff members. This may include arranging meetings and appointments and organising venues & hospitality.

    What we are looking for:

    What we are looking for:

    Experience of providing high quality administration service.

    Experience of maintaining accurate detailed records.

    Experience of customer focused initiatives.

    Experience of using various computer-based systems and packages.

    Experience of working in a fast paced, changing environment and managing the demands placed upon you to do so.

    Knowledge of:
    Excellent communication skills.
    Experience of working with partner agencies.
    Excellent skills and experience of using various computer based systems and packages including Word,Excel, Microsoft Outlook.
    Organisation, project management & admin skills.
    Numerical Skills

    Some of our great benefits include:
    31 days (pro rata for part time) annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
    12.30 pm finish on a Fridays
    Flexible and hybrid working.
    Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
    Access to private healthcare through the Health Cash Plan.
    Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
    Salary sacrifice electric vehicle scheme
    Enhanced family-friendly leave
    Car mileage allowance if you use your personal vehicle for business purposes.
    Life assurance cover to the value of 3 times your annual salary.

    Closing date:

    10/05/2024

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