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Newcastle upon Tyne

    Contract Supervisor - Newcastle, United Kingdom - XS Recruitment

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    Full time
    Description

    Permanent Position Available

    Salary: 28k to 30k (with bonus)

    Newcastle area, NE125UJ

    (Moving to North Shields, in 2024)

    40 hours per week

    8.30 am to 5 pm, Monday to Friday

    Working for our Fire and Security client in Newcastle.

    Contracts Supervisor

    • Highly Experienced in Excel data management.
    • Client facing, fast paced, used to a challenge.
    • Can create work instructions, communicate will with field operatives and clients.
    • Resilient, can-do attitude and can work in a busy, sometime pressurized environment.
    • Any relevant industry qualifications - building / fire safety.
    • Excellent time management skills.
    • Ability to work under pressure and meet deadlines.
    • To be able to build good rapports and maintain good client relationships.
    • Excellent organisation and administration skills.

    Benefits

    • 23 days' holiday (with the ability to increase to 25).
    • 8 Statutory Bank Holidays.
    • Employee assistance programme/confidential support.
    • Mindfulness and/or meditation apps.
    • Employee discounts (supermarkets, eating out, clothes, gyms etc).
    • Doctor Care Anywhere (24/7 access to an online GP and prescription service).

    Duties and responsibilities

    You will assist the contracts manager to ensure contracts are running as they should by carrying out a various duties including:

    • Being the main point of contact for any client queries in relation to your designated contracts.
    • Upload FRA actions into company CRM.
    • Update the client's portal.
    • Ensure we comply with all KPIs.
    • To attend client meetings over teams and take internal meeting notes.
    • Deal with all client queries & install queries on your contract.
    • To handle all administration for your designated contracts.
    • To provide assistance to the Contracts Manager where applicable and carry out other ad hoc duties.

    Qualifications and Experience

    • Good understanding of CRM systems, CASH would be advantageous.
    • Previous experience dealing with contracts/project management.
    • Good understanding of office packages i.e. Excel and Word.

    Apply today for an immediate call/email.



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