Jobs
>
London

    Sales Associate, Old Bond Street - London, United Kingdom - Richemont

    Richemont
    Richemont London, United Kingdom

    2 weeks ago

    Default job background
    Description

    Sales Associate, Old Bond Street

    (6 month FTC, Full-Time)

    HOW WILL YOU MAKE AN IMPACT?

    As Jaeger-LeCoultre Sales Associate, you will play a key role representing the Maison, building trustful relationships with clients, and achieving Sales Targets. Main focus will be on providing best possible Clienteling experience, generating sales and client satisfaction, while maintaining proper boutique operations as per company standards (merchandising, stock take, stock transfers...).

    Key responsibilities:

    Sales & KPIs

    • Achieve and exceed personal targets (quantitative and qualitative)
    • Support Boutique team to achieve and exceed sales objectives (leveraging all New Retail given tools – Omnichannel, The View, Part-Exchange, Financing...)
    • Ensure high levels of client satisfaction through excellent sales and after sales service skills (Sales Ceremonial)

    Clienteling & CRM

    • Act as a role model, constantly nurture relationships with clients to generate sales leads while building sincere and durable relationships
    • Build Client strategy per client typology
    • To ensure client data integrity, privacy and quality are kept at all times (GDPR and Richemont rules must be applied at all time)
    • Networking within Mayfair environment to create sales opportunities for oneself & members

    Operations

    • Carry out administrative tasks such as: clients' follow up (sales, afters sales service), general inquiries, handle clients complaints and concerns, answer to the telephone etc.
    • Follow internal procedures and corporate guidelines related to daily operations (sales, payments methods, deposit, after sales service, Boutique till system, reporting, opening/closing etc.)
    • Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions.

    Retail and Service Excellence

    • Anticipate clients' specific needs
    • Represents the Brand inside and outside the Boutique
    • Strive to achieve 100% in Mystery shopping result for the Boutique team

    CS / Aftersales

    • Manage complaints and proactively follow up on the repair process from registration to collection
    • Ensures the timeliness of repairs taken in by the store
    • Strive to achieve conversion in CS to sales

    Outreach

    • Acting as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community (Mayfair)
    • Develop relationships within Mayfair ecosystem and build a network of key contacts to benefit from internal synergies, build brand awareness and recruit new clients
    • Participate to off-site events and clienteling activities organised by Marketing and event team

    HOW WILL YOU EXPERIENCE SUCCESS WITH US?

    • Fluency in Chinese would be a plus
    • Effective interpersonal and communication skills
    • Competence in MS Office package (especially Excel) - Knowledge of SAP would be a plus
    • Passionate, pro-active, enthusiastic, agile learner
    • Ability to multitask and understanding of priorities
    • Excellent organisational skills
    • Detail-oriented focus in your approach to work

    HOW DO WE KEEP YOU SMILING?

    As a significant member of the Jaeger-LeCoultre community, you are also part of a much bigger family at Richemont.

    We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

    YOUR JOURNEY WITH US:

    We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

    1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

    2nd Stage – Interview with the Boutique Director

    3rd Stage – Interview with the UK Brand Director

    LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

    Jaeger-LeCoultre - YouTube

  • Ralph Lauren

    Barista (Bond Street)

    12 hours ago

    Ralph Lauren London, United Kingdom

    Position Overview · - We have an exciting vacancy for a Barista to join our busy Flagship store On · - **Bond Street**. Your focus will be To create the perfect coffee and hot beverages for each guest, ensuring each drink is in-line with the Ralph Lauren standards, and the qualit ...

  • Van Cleef & Arpels

    Sales Associate Bond Street

    2 days ago

    Van Cleef & Arpels London, United Kingdom

    Reference Code: 93463**Sales Associate Bond Street (w/m))**: · - London, LND, GB- Fixed Term**WHO ARE WE?** · A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment · Our Maison is looking for talented individuals ...

  • Hugo Boss

    Specialist - London Bond Street

    12 hours ago

    Hugo Boss London, United Kingdom

    HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion · Become a brand ambassador and be part of a team that works wit ...

  • Montblanc

    Sales Associate, Bond Street

    12 hours ago

    Montblanc London, United Kingdom

    Reference Code: 90602**Sales Associate, Bond Street (9 month FTC end of Nov 2023)**: · - London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather good ...

  • Groupe Kering

    Gucci: Runner, Bond Street

    5 days ago

    Groupe Kering London, United Kingdom

    Summary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...

  • Tiffany & Co.

    Ambassador - Old Bond Street

    5 days ago

    Tiffany & Co. London, United Kingdom

    Tiffany & Cothe name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For over 185 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and m ...

  • Rely Recruitment

    Senior Sales Assistant Bond Street

    3 days ago

    Rely Recruitment London, United Kingdom

    **Senior Sales Assistant** · **Bond Street** · **£28,000 - £ Commission & More** · **Luxury Clothing** · Beautiful brand based in the heart of bond street requires a Senior Sales Assistant to join their successful, friendly and winning team. · **Senior Sales Assistant Requirement ...

  • IWC

    Client Advisor, New Bond Street

    6 days ago

    IWC London, United Kingdom

    Reference Code: 90151**Client Advisor, New Bond Street (6 month FTC)**: · - London, LND, GB- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an i ...

  • Chloé

    Sales Associate, New Bond Street

    5 days ago

    Chloé London, United Kingdom

    Reference Code: 100619**Sales Associate, New Bond Street**: · - London, LND, GB- PermanentThe Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women's bodies from the stiffly formal fashion of the time through a luxury ready-to-w ...

  • Jaeger LeCoultre

    Sales Associate, Old Bond Street

    1 week ago

    Jaeger LeCoultre London, United Kingdom

    Reference Code: 99869**Sales Associate, Old Bond Street (6 month FTC)**: · - London, LND, GB- Fixed Term**THE WATCHMAKER OF WATCHMAKERS**: · Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home i ...

  • Jaeger LeCoultre

    Sales Associate, Old Bond Street

    5 days ago

    Jaeger LeCoultre London, United Kingdom

    Reference Code: 91106**Sales Associate, Old Bond Street**: · - London, LND, GB- PermanentJaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with ...

  • Jaeger LeCoultre

    Sales Associate, Old Bond Street

    1 week ago

    Jaeger LeCoultre London, United Kingdom

    Reference Code: 94035**Sales Associate, Old Bond Street**: · - London, LND, GB- PermanentJaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with ...

  • Balenciaga

    Sales Associate, New Bond Street

    1 day ago

    Balenciaga Bond Street Station, United Kingdom

    locations · Bond Street · time type · Full time · posted on · Posted Today · job requisition id · R099465 · Summary · BALENCIAGA Sales Associate · About us · Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing ...

  • Groupe Kering

    Gucci: Stock Controller, Bond Street

    4 days ago

    Groupe Kering London, United Kingdom

    Summary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...

  • Hive Cleaning Ltd

    13.15/hour -evening Cleaner- Bond Street

    1 week ago

    Hive Cleaning Ltd London, United Kingdom

    **EXPERIENCED OFFICE CLEANERS WANTED** · Professional experienced office cleaner needed for prestigious offices near Bond street station. · **£13.40 per hour. **Part time hours only. · **Job Description**: · - **Morning cleaner**: · - **Monday - Friday**: · - **Starting time : 18 ...

  • Groupe Kering

    Gucci: Senior Stock Controller, Bond Street

    5 days ago

    Groupe Kering London, United Kingdom

    Summary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...

  • Groupe Kering

    Gucci: Client Advisor, New Bond Street

    4 days ago

    Groupe Kering London, United Kingdom

    Summary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...

  • Radisson Blu Edwardian, Bond Street Hotel

    Lobby Host Radisson Edwardian Bond Street Hotel

    4 days ago

    Radisson Blu Edwardian, Bond Street Hotel London, United Kingdom

    **Join the UK's most dynamic collection of hotels and restaurants** · - At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide t ...

  • Radisson Blu Edwardian, Bond Street Hotel

    Waiter/ Waitress Radisson Blu Edwardian Bond Street

    6 days ago

    Radisson Blu Edwardian, Bond Street Hotel London, United Kingdom

    **Join the UK's most dynamic collection of hotels and restaurants** · - At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can p ...

  • Prada

    Miu Miu Senior Stock Controller Bond Street

    5 days ago

    Prada London, United Kingdom

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 10 ...