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Rochester

    FM Service Desk Administrator - Rochester, Kent, United Kingdom - Michael Taylor Search & Selection

    Michael Taylor Search & Selection
    Michael Taylor Search & Selection Rochester, Kent, United Kingdom

    Found in: Jooble UK O C2 - 6 days ago

    Default job background
    Permanent, Full time
    Description

    Established 10 years ago our client have quickly become a name synonymous with delivering high quality MEP installations within the education, commercial and police sectors. They pride themselves on being a fully integrated group; combining Design, Installation and Maintenance; delivering everything in house. With traditional engineering practices, an excellent team of tradesman and innovative engineering solutions they benefit from 100% repeat and profitable business.

    They are seeking a confident adminstartor to join their team as a FM Service Desk Administrator. You will need to be a poblem solver, great communicator, excellent team player, attention to detail and ability to stay calm under pressure.

    Job Role/Responsibilities

    • General administration including answering calls, dealing with queries & managing multiple email mailboxes.
    • Administration support to the FM Service Desk Team
    • Maintaining the document Trackers, mostly using Excel
    • Good communication skills are required for interaction with the FM helpdesk and the Engineers.
    • Scheduling, confirming and managing the programmed works for FM Engineers including setting up and loading jobs onto CRM system.
    • Liaising with Clients to ensure works are scheduled and completed.
    • Invoicing of all FM works including callouts, small works & remedial's.
    • Managing quotations and sending materials out to suppliers to be quoted.
    • Purchasing any materials required for FM works.
    • Assist with the Toolbox Talks for Engineers.
    • Manage & coordinate boiler signoffs.
    • Run and manage reports from previous works ensuring all documentation is saved correctly and submitted to clients.
    • Manage and assist with Commercial and domestic servicing arrangements.
    • Completing RAMS & Method Statements where required.
    • Following Internal Primech processes to ensure all works run smoothly

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