- Participate in engagements from end-to end: From assisting with initial scope and SOWs; planning and leading projects; interacting with client key project participants; assisting with configurations and quality assurance; delivery; to transition to support.
- Build strong ongoing client relationships: Be the person the client looks to for advice and guidance with the platform; the person they look to as the face of the company.
- Be the client's advocate: Work closely across internal teams: Sales, Solution, Services, Support, and Engineering teams to build an exceptional client experience with the company and our platform.
- Hands-on: In addition to managing client engagements, you will become an expert in the platform. This is key to delivering successful engagements and handing over a system that will help transform our clients' businesses.
- Track and Measure: tracking and managing client engagements with the objective of improving our relationships and building a better product.
- Previous experience (min 3 years) in a software project or implementation management role
- Experience working closely with engineering / development functions.
- Strong customer-first focus with experience working with technology-oriented clients.
- Very organized with the ability to manage multiple task lists and customers.
- Strong communications skills in English, spoken and written.
- A very strong aptitude for spreadsheets, particularly those using advanced functions but not necessarily macros.
- Experience with Atlassian suite of tools (mainly Jira and Confluence)
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Implementation Manager - London, United Kingdom - Allied Healthcare
Description
Pearson Carter are working a provider for IT Service Providers. They primarily provide managed services and cloud computing providers to their clientele.
They are looking for a Implementation Manager/Project Manager with a lot of experience in Software Development and SAAS.
This will be a remote role with a lot of growth potential
Responsibilities:
Experience:
Salary + Benefits:
They offer an excellent salary up to £60,000 and includes benefits.
Location:
UK - Remote
How to Apply:
Please apply asap with your CV to be considered for this position. You can also get in touch with me on or
Pearson Carter is the Global Leader in Web Development Recruitment with specialist roles across the globe -
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