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Networks Engineer Level 4 - Chippenham, United Kingdom - BT Group
Description
About this role
Our Networks Technicians play a key role in looking after our bespoke communications networks for some of our clients that help keep our country safe. You'll be helping to manage the support and development of global and highly complex voice and data platforms solutions, following the ITIL service operations model. We can't tell you too much more about what it is you'll be doing, as a lot of the work we do is highly sensitive and secure, but – in our opinion at least – it's really exciting.
Your day-to-day work can range from troubleshooting network faults to completing customer and internal work orders, to system administration, project support and migration support. You'll also carry out tasks to help install and commission various types of new equipment and technologies within our various bespoke platforms – it's all in a day's work for you.
We'll get you trained in the use of cutting-edge technologies to remotely diagnose and support various types of platforms across a variety of different networks. The variety of technologies that we cover opens the doors to learning and developing your own personal skills portfolio, so you can become an expert in the things you like doing. You'll learn to prioritise effectively and to solve problems, using your own initiative to get things working in the most logical and efficient manner. It's key you avoid any network downtime and make sure you always put the customer first.
Our Networks Technicians have a really unique role in keeping our country connected. Not only will you be faced with a different set of challenges every day, but you could also be tackling those problems in different ways too.
Once you have completed your apprenticeship, you will become part of a dynamic team of dedicated support engineers supporting one of BT's biggest customers globally.
This job is available in BT Business.
About the apprenticeship you'll study for
As a Networks Technician, you'll study for a Level 4 apprenticeship, called Networks Engineer Level 4.
Your apprenticeship scheme will last 30 months and 20% of your working hours will be dedicated to studying.
Entry Requirements
You'll need to achieve (or be on course to achieve) two A-Levels with a minimum of C grades. You'll also need a minimum of five GCSEs at grades 4-9 (C or above) including English and Maths. Equivalent qualifications are accepted.
The role is also subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.
Location
Chippenham
Starting Salary
£21,000
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