-
Service Advisor
1 week ago
Jago Consultants Ltd Southampton, United KingdomWe are currently working with a main car dealership who are looking to recruit an experienced Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time. · As a Service Advisor you will ensure the h ...
-
Service Advisor
2 weeks ago
Red House Recruitment Ltd Southampton, United KingdomOur client, a **FranchisedDealership** in the **Southampton**area has a fantastic opportunity for a Service Advisor / Service Consultant to join their team. · **Basic Salary**:£25,000, with realistic earnings of £29,000 (uncapped)**, further benefits to be discussed during interv ...
-
Service Advisor
1 week ago
Golden Arrow Marine Southampton, United KingdomGolden Arrow Marine has a vacancy for a full time Service Advisor at our Southampton branch. · The Service Advisor, reporting to the Service Manager, provides the first line of communication with the customer, therefore a very high standard of customer service and knowledge of cu ...
-
Service Advisor
5 days ago
Performance Resourcing Southampton, United Kingdom**Service Advisor** · Southampton, Hampshire · We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Southampton **area. · **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You'l ...
-
Service Advisor
5 days ago
Job to Career Southampton, United KingdomWe are proud to be working with one of the south's most well respected motor groups. Our client is currently on the lookout for a Service Advisor to join their Portsmouth site. · The ideal person will be an experienced automotive professional with strong main dealer experience. A ...
-
Service Advisor
6 days ago
Perfect Placement Automotive Recruitment Southampton, United KingdomVehicle Service Advisor Required - Southampton, Hampshire · - Monday to Friday 08:00 - 18:00, 1 in 3 Sat's 08:30 - 18:00 · - Basic Salary up to £26,000, OTE £33,000 + · - Excellent Bonus Structure - Team Avg £500 Bonus per month · - 21 Days Holiday + Bank Holidays · - Franchised ...
-
Service Advisor
1 day ago
Just Recruitment Solutions Limited Southampton, United KingdomService Advisor Vacancy - Southampton · Our client is seeking an experienced Main Dealership Service Advisor to work within their very busy aftersales department with this market leading brand. · Salary is negotiable depending on experience but expect a **basic salary of up to £2 ...
-
Service Advisor
1 week ago
Pybus Recruitment Southampton, United KingdomJob Title: Service Advisor · Location: Southampton · **Salary**: Up to £28,000 (depending on experience) · Full Time and Permanent - Saturdays on a rota basis · Our client is an automotive retailer representing car brands with across Sussex, Surrey, Kent, and Hampshire. · **Respo ...
-
Service Advisor
1 week ago
X-Yachts GB Southampton, United Kingdom**Service Advisor**: · High end Yacht company requires a service advisor. Full time office-based role in Hamble, Southampton. · If you possess great communication and personal skills, are driven and motivated to exceed customer service expectations, and be part of a small "A" Tea ...
-
Service Advisor
1 week ago
Cazoo Southampton, United Kingdom**Job Summary**: · - **Salary**: £24,000 - £28,000 per annum based on experience · - **Location**:Second Avenue, Millbrook Estate, Millbrook, Southampton SO15 0LP · - **Hours**:40 Hours p/week - 5 days out of 7 MON - SUN *ROTA · The successful person will be a pivotal member of t ...
-
Service Advisor
1 week ago
Harwoods Group Southampton, United KingdomHarwoods Group is an automotive retailer representing prestigious car brands; Aston martin, Audi, Bentley, Volvo, Jaguar and Land Rover together with the truck brand MAN. We have a total of eighteen businesses providing sales and aftersales services across Sussex, Surrey, Kent an ...
-
Customer Services Advisor
5 days ago
Reed Business Support Southampton, United KingdomCustomer Services Advisor · Our clients are currently recruiting a Customer Services Advisor who will be responsible for providing assistance and support to customers once their Agreements are live, focusing on ensuring the most efficient service and best possible outcome for the ...
-
Customer Service Advisor
20 hours ago
Connells Group Southampton, United Kingdom**Job Description** Customer Service Advisor (Property Coordinator)** · Are you looking to start or progress your career in the property the industry? · Are you a strong administrator with excellent customer service skills? If so, we want to hear from you · **Role - Customer Serv ...
-
Customer Service Advisor
1 week ago
Dynamite Recruitment Solutions Ltd Southampton, United KingdomCustomer Service Advisor-Financial Services · Hours of work: Monday to Friday 9am to 5pm with 1 in 4 Saturdays · Salary is £21,000 to £24,000 P/A · Dynamite Recruitment is delighted to be recruiting a Customer Service Advisor for a successful, forward-thinking business based in S ...
-
Customer Service Advisor
5 days ago
Office Angels Southampton, United Kingdom**Customer Service Advisor - Temp to perm - £24,000** · **We are currently seeking Customer Service Advisor's to join a leading company ASAP, who are based locally in Eastleigh with free parking.** · **This is a fantastic position for someone who has outstanding communication and ...
-
Customer Service Advisor
1 week ago
Jewson Southampton, United KingdomWe have an exciting opportunity for an energetic and enthusiastic part time **Customer Service Advisor**to join our team at**Jewson Southampton (SO19 9FH)**working 25 hours per week · As a **Customer Service Advisor**, your role will be essential to keeping our branch and yard ru ...
-
Customer Service Advisor
2 days ago
Barclays Southampton, United Kingdom**Customer Service Advisor** · **Southampton** · **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays ...
-
Customer Service Advisor
4 days ago
Student Roost Southampton, United Kingdom· Hours: 37.5 hours per week · **Salary**: £22,620 per annum · **The City**: Southampton is a jewel nestled on the South Coast, boasting a fabulous football team, amazing shopping opportunities as well as a great live music scene and international food & culture. With the opport ...
-
Customer Service Advisor
2 weeks ago
Student Roost Southampton, United Kingdom· Hours: 18.75 hours per week (working Sunday and 1 other day per week) · **Salary**: £10,773.75 per annum · **The City**: Southampton is a jewel nestled on the South Coast, boasting a fabulous football team, amazing shopping opportunities as well as a great live music scene and ...
-
Senior Service Advisor
1 week ago
Marshall Motor Group Southampton, United Kingdom**Senior Service Advisor**: · Job description · We are currently recruiting for a Senior Service Advisor to join our Mercedes-Benz of Southampton dealership. You will be joining a supportive and very friendly team at Southampton and will be supporting the Service Advisory team wi ...
Apprentice Service Advisor - Southampton, United Kingdom - Harwoods Ltd
Description
JOB PURPOSE
The role of the Apprentice Service Advisor is to:
è Gain an understanding and knowledge of all aspects of the vehicle service department, throughout a period of introduction.
Service department
Aftersales Manager
KEY RESPONSIBILITIES
è To handle customer enquiries and queries promptly and efficiently.
è Maintain high levels of customer satisfaction.
è Qualify service and customer requirements to aid diagnosing of vehicle problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.
è Accurately maintain the service department loading system in line with workshop capacity.
è Manage the handover and administration of loan vehicles.
è Explain the work carried out on vehicle ensuring customers full authorisation and understanding.
è Understand and adhere to manufacturer service requirements.
è Maintain relevant systems always ensuring accuracy.
è Maintain safe working practices and abide by the working rules and standards of the business.
Skills & Requirements
Essential
è Smart appearance.
è Energy and enthusiasm.
è Attention to detail.
è Competency in numeracy, literacy and IT.
Desirable
è Full UK driving licence.
è Understanding of basic vehicle design, function and location of parts.Experience
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN
We operate across 6 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at >