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Part Time Telephone Receptionist - Cambridge, Cambridgeshire, United Kingdom - Cambridge University Press
Description
Contract:
Permanent, Full time, Site Based, 35 hours per week
In this role, you will provide a high level of reception service at our Whittlesford Reception desk, whilst ensuring a very warm welcome to our external and internal customers.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
Working closely with the Reception Supervisor you will be part of a large diverse team.Providing a warm welcome to all customers, delivering a consistently high standard ensuring a positive visitor experience and customer satisfaction across our reception desks.
~ Managing the arrival and security of all visitors and staff to the company, operating badge access system in line with company security policies.~ Providing an efficient switchboard service re-directing all calls received to the correct destination ensuring efficient customer service.
~ Delivering high quality customer service in reception administration which includes all relevant inboxes, as well as administration of additional tasks within organisation.
~ Administration of meeting room bookings process as required, authorising and overseeing customer focussed meeting facilities, managing hospitality requests.
~ Administration of Pool Cars, bikes and parking, arranging bookings. You will be experienced in Front of House Operations and excel in promoting a warm welcome policy. You will be able to multi-task and remain flexible - a key requirement in this role.
Experienced with IT and a competent computer user.
In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
~28 days annual leave plus bank holidays
~ Private medical and Permanent Health Insurance
~ Discretionary annual bonus
~ Group personal pension scheme
~ Life assurance up to 4 x annual salary
~ Green travel schemes
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.
You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world.
Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together.
We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach.We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
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