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    Consultants Administration Lead - United Kingdom - Homeless Link

    Homeless Link
    Homeless Link United Kingdom

    2 weeks ago

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    Description
    In-Form have an exciting opportunity to join our team of Salesforce specialists as our new CRM Manager.

    Homeless Link use Salesforce as a CRM to manage our relationships with all our members and other stakeholders as well as to manage many aspects of our business.

    We have also developed In-Form, the UK's leading client relationship and service management solution, built on the Salesforce platform. In-Form gives our customers access to the information they need to support the people they work with.

    Many of these are in the housing and homelessness sector in England, but an increasing number are in other sectors across the UK.

    As part of the In-Form team the Salesforce CRM Manager will lead on system administration and system development for our Salesforce org; provide technical support for the whole organisation; This role is offered on a part-time basis for 21 hours per week.

    You will be expected to work independently and to develop good relationships with colleagues, Salesforce contacts and other suppliers and to work to high technical standards, including following our internal project management and monitoring systems.

    This post offers the opportunity to expand your Salesforce technical, project management and training skills, while working within a busy and dynamic team.

    We welcome new ideas and innovation and are looking for someone who wants to expand their Salesforce knowledge and skills, and put them to good use.

    If you are interested in a full-time role with Homeless link we can offer additional hours working on In-Form.

    In-Form Lead Consultants work with customers to analyse their information needs and design and configure new In-Form systems as well as providing Tier 1 and Tier 2 technical support to existing customers.

    We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

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