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    Healthcare Assistant - Milton Keynes, United Kingdom - NHS Blood and Transplant

    NHS Blood and Transplant
    NHS Blood and Transplant Milton Keynes, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job Summary

    NHS Blood and Transplant collects over 7, blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we don't work in hospitals. We collect blood from donors in Donor Centres and in our community.

    As a Healthcare Assistant – Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. You'll play a vital role in saving and improving lives daily in an environment where every day is different.

    We'll provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.

    Main duties of the job
    Your responsibilities will include:

  • Welcoming donors at the start of their donor journey to ensure a positive experience throughout their visit
  • Collecting safe blood component donations to ensure we provide a high-quality product for patients
  • Taking part in training to learn how to insert a needle into a donor's arm
  • Undertaking training to observe the donor's well-being throughout the process, escalating any concerns and promoting donor retention
  • Handling blood products, needles, and a range of equipment on a daily basis
  • Being part of a team that strives to continuously improve our donor service
  • Learning to prepare equipment for use to ensure it is safe and fit for purpose
  • Driving a 7.5 tonne van and 15-seater minibus as and when required (training and assessment will be provided)

    • Your working hours will be:

  • On a shift basis but, but we'll let you know around 8 weeks in advance which days and hours you'll be working.
  • The earliest start time could be 07:30 with a finish time of approx. 17:30, if on a late shift you could be starting at 11:00 and finishing at 21:00.
  • Weekend and bank holiday working will be required. You can expect to work some long hours, but you won't be working more than five days a week

    • About You

    Experience and Knowledge

  • Have experience of dealing with the public
  • Have experience of delivering a quality customer service
  • Be willing to learn new technology skills and undergo digital training

    • Qualifications and Training

  • Have a good standard of numeracy and literacy
  • Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate
  • Possess a valid driving licence allowing you to drive in the UK including category C1 & D1 on your driving licence or willing to convert to a UK Full Driving Licence (see for eligibility to convert your licence) NOTE : If you don't have category C1 & D1 on your driving licence, training will be provided to enable you to achieve this.
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