- Manage a Commercial Operations team who act as key relationship managers for customers (existing and new) at our Zydis site in Swindon, U.K
- Act as a senior relationship manager and provide business oversight for existing customers, including addressing and resolving business issues/questions.
- Oversee proposal lead function and provide appropriate oversight in preparation/pricing of new business proposals.
- Provide as SME support to Business Development and Contract Management teams on strategy/negotiation of proposals, development agreements and commercial relevant provisions (e.g., fees, price increases, KPIs, forecasts, renewals).
- Serve as pricing leader for assigned site/technology and appropriately manage and execute against identified value pricing opportunities. Work with Business processes. Support the Business Development team in reporting and tracking functions.
- Collaborate with site General Managers, product development, supply chain directors, and Business Development teams to identify and pursue current fiscal year revenue opportunities with existing customers. Develop and own delivery of budgeted customer revenue numbers for a site through participation in the site S&OP process.
- Continually evaluate and adapt new business and customer processes to create greater efficiency and effectiveness in pursuing new business and managing existing
customers. - Lead specific strategic initiatives as agreed with VP, Global Commercial Operations which may include initiatives to increase differentiation of current offerings or
evaluate new offerings. - Ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and
in accordance with Catalent values. - Carry out other reasonable tasks as required by the Line Manage.
- The above duties and responsibilities are not an exhaustive list, and you may be required to
undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. - Bachelor's degree in biology, chemistry, engineering, pharmacy or related life-science field
- Relevant experience in pharmaceutical or medical device manufacturing, project management and analysis
- Relevant industry knowledge of drug product and biologic development, analytical research and development, project scale-up, drug product manufacturing, quality, and regulatory
- Experienced contract negotiator with customer services skills and professional demeanor
- Analytical, financial, and statistical skills
- Knowledge of ERP/MRP and CRM systems
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Director, Commercial Operations - Swindon, United Kingdom - Catalent
Description
Job Title: Director Commercial Operations
Location: Swindon, UK
Position Summary:
The position is responsible for managing a team that supports the overall Catalent Zydis within Pharmaceutical Product Delivery business unit by providing commercial support to our existing customer relationships, and on-site support for new customers and their business development opportunities. Working with the Business Development, Process Development, Operations, Project Management groups, and across our other functional teams, the role ensures that customer programs transition effectively from signed opportunity to development/tech transfer programs to commercial launch and routine production. The position will also provide support to new customer contract negotiation and will ensure ongoing customer programs are managed according to contracted terms.
The Role:
The Candidate:
Catalent offers rewarding opportunities to further your career Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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