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Technical Product Specialist - Reigate, United Kingdom - WTW
Description
As a Technical Product Specialist at WTW you will be at the forefront of revolutionizing the commercial insurance landscape. Leveraging your deep expertise in US commercial lines insurance and technical acumen, you will shape innovative solutions for underwriters. Collaborating with global, cross-functional teams, your role involves translating complex requirements, envisioning creative solutions, and influencing product strategies. Your passion for enhancing user experiences, coupled with your analytical prowess, will drive the development of cutting-edge InsurTech solutions, ensuring our products align seamlessly with the evolving needs of the industry and our clients. Join us in transforming the future of underwriting through your vision and expertise.
The Role:
Domain Expertise: Leverage your in-depth knowledge of commercial insurance and underwriting to proactively identify requirements. As a subject matter expert, you'll play a pivotal role in not just gathering requirements, but envisioning them, drawing from your rich domain knowledge.
Creative Problem-Solving: Bring your creativity to the fore by conceptualizing innovative solutions tailored to underwriters' needs. Actively engage in collaborative brainstorming sessions, contributing imaginative ideas that push the boundaries of conventional underwriting processes.
Client-Centric Solutions: Work closely with clients to understand their pain points and aspirations. Use your expertise to offer solutions that address their challenges, enhancing their efficiency and effectiveness in underwriting tasks.
Collaborative Innovation: Collaborate seamlessly with Product Management, Engineering, Consulting, Sales and UX teams. Your role is not just about gathering requirements; it's about co-creating solutions with diverse teams, ensuring our products align with market demands and user expectations. Through these partnerships you will create personas, user journeys, wireframes, and understand flows and use cases. Delivering a product that is intuitive and user-friendly.
Market Understanding: Work closely with the Product Management team to deeply understand the market, competitors, end-users, and business workflows. Use this knowledge to influence the product vision and feature-level roadmap. Act as a bridge between market realities and product development, delivering on the strategy and vision while actively shaping it based on your insights.
Thought Leadership: Attend industry events and conferences, sharing your expertise and representing WTW as a thought leader in the commercial insurance space. Contribute to panel discussions, presentations, and whitepapers, showcasing your deep understanding of industry nuances.
Product Testing: Use the product from an underwriter's perspective to test new functionality, ensuring it aligns with the underwriters' needs and enhances usability.
Product Demos: Develop compelling product demos that resonate with underwriters. Use your insights to create demonstrations that not only showcase product features but also highlight the practical applications and benefits for underwriting professionals.
