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Vehicle Incident Coordinator
2 weeks ago
Dorset Recruitment West London, United Kingdom**Job Summary**: · **Key Responsibilities**: · - Respond to and manage incidents in a timely and effective manner, coordinating resources to ensure incidents are resolved quickly. · - Maintain accurate records of all incidents, including the nature of the incident, the location, ...
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Transport Administrator
2 weeks ago
Dorset Recruitment West London, United Kingdom**Job Summary**: · **Key Responsibilities**: · - Respond to and manage incidents in a timely and effective manner, coordinating resources to ensure incidents are resolved quickly. · - Maintain accurate records of all incidents, including the nature of the incident, the location, ...
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Health and Safety Officer
3 weeks ago
Roofing Today West London, United Kingdom**Location**:West London · **Job Summary** · The HSE Officer will play a crucial role in promoting and maintaining a safe and healthy work environment for refurbishment projects in schools, colleges, medical buildings, social housing, and commercial buildings. The primary respons ...
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Security Supervisor
3 weeks ago
Nobu Hotel London Portman Square West London, United Kingdom**Job Ref**:NOB1948 · **Branch**:Nobu Hotel London Portman Square · **Location**:London Portman Square, West London · **Salary/Benefits**:£35,692.80 per annum plus benefits · **Contract type**:Permanent · **Hours**:Full Time · **Posted date**:11/04/2023 · **Closing date**:25/05/2 ...
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Security Officer
3 weeks ago
Ballymore West London, United Kingdom**Security Officer - Permanent, Hounslow, TW8** · 42 hours per week - 4 days on / 4 days off (Days only, 7am - 7pm) · **Your new role**: · Ballymore is an independently-minded property developer with a multi award-winning portfolio of some of Europe's largest urban development pr ...
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Supervisor
3 weeks ago
Buns from Home West London, United Kingdom**Location: New Opening Central London** · **Reports to**: Site Bakery Lead · **Position Overview**: · As a Shift Leader for Buns From Home Bakery, you play a crucial role in assisting the Site Bakery Lead, ensuring the successful operation of the bakery during your shifts. You'l ...
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Customer Liaison Officer
3 weeks ago
MMP Consultancy West London, United KingdomMMP Consultancy are looking to recruit a Customer Liaison Officer on a temporary basis working for a Local Authority based in Hammersmith. · To allow a capital project to be completed on time and on budget, the purpose of the role is to take responsibility for publicizing / coord ...
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Door Supervisor
1 week ago
TMS Protection Ltd West London, United Kingdomjob Types: Part time Adhoc shifts. Roster and hours vary each week. · **Salary**: £15 per hour · Job Title: Door Supervisor · **Job description** · At TMS Protection, we are excited to offer you the opportunity to join our team as a Door Supervisor in West London. · As a company ...
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Security Officer/cctv Operator
2 weeks ago
Bidvest Noonan West London, United Kingdom**Location: West London W12 7FQ** · **Shift Pattern: 12hr shifts, 4 on 4 off** · A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client's prestigious premises in London. · We require Officers to be SIA licenced - **Se ...
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Security Officer/cctv Operator
3 weeks ago
Bidvest Noonan West London, United Kingdom**Location: West London W12 7FQ** · **Shift Pattern: 12hr shifts, 4 on 4 off** · A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client's prestigious premises in London. · We require Officers to be SIA licenced - **Se ...
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Data Governance Co-ordinator
2 weeks ago
Colbern Limited West London, United KingdomNCD · Data Governance Co-Ordinator · Kensington · Contract · £22.36 per hour · Our client is looking for an experienced Data Governance Co-Ordinator. · To ensure that Housing Management complies with all Data Protection legislation, including · the General Data Protection Regulat ...
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Mobile Patrol
3 weeks ago
Enigma Security Solutions West London, United KingdomMobile Patrol / CCTV Supervisor · - **About us**_ · Enigma Security Solutions Limited is a growing company which specialise in delivering a highly personalised and focused range of security services. Our extensive client portfolio includes many premium-brand organisations. · - ** ...
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Night Porter
1 week ago
Abbatt Property Services West London, United Kingdom**Role Overview** · - Demonstrate values in all aspects of your work and communication, develop strong relationships and enhance work quality. · - Ensure the site is well maintained, always providing a clean and secure environment for residents and guests. · - Support the Develop ...
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Security Officer
2 weeks ago
Nobu Hotel London Portman Square West London, United Kingdom**Job Ref**:NOB2001 · **Branch**:Nobu Hotel London Portman Square · **Location**:London Portman Square, West London · **Salary/Benefits**:£ per annum plus benefits · **Contract type**:Permanent · **Hours**:Full Time · **Hours per week**:42 hours per week · **Posted date**:14/06/2 ...
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Security Officer
3 weeks ago
Nobu Hotel London Portman Square West London, United Kingdom**Job Ref**:NOB2081 · **Branch**:Nobu Hotel London Portman Square · **Location**:London Portman Square, West London · **Salary/Benefits**:£31,366.41 per annum PLUS service charge and benefits · **Contract type**:Permanent · **Hours**:Full Time · **Hours per week**:42 hours per we ...
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Fire and H&s Advisor
2 weeks ago
Medical Research Council West London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £32,005 - £40,769- plus London allowances (£3,727 & £1,402) per annum**Job grade**: · - Higher Executive Officer**Contract type**: · - Permanent**Business area**: · - MRC - Health and Safety - MRC London Institute of Medical ...
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Security Supervisor
3 weeks ago
Bidvest Noonan West London, United Kingdom**Shift pattern: 4 on 4 off, days and nights, 12 hr shifts** · A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Supervisors, who will work at our client's prestigious premises. · We require Supervisors to be SIA licenced - **Security Guarding/Door S ...
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Front of House Officer
2 weeks ago
UPP Ltd West London, United KingdomUPP Residential Services primarily delivers a full range of Facilities Management (FM) and Asset Management services to the university sector. At each of the universities we partner with we supply a local team, which successfully manages, and delivers the agreed services. The tea ...
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Night Cctv Operator
2 weeks ago
Clipfine Limited West London, United KingdomWe are seeking a Night Shift CCTV Operator to join our team in London. You will work within a team consisting of guards in a construction environment. · Working closely with our client and Site Manager to risk assess threats to site and ensure the appropriate measures are in plac ...
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Warehouse Operations Assistant
1 week ago
PURESEOUL LTD West London, United Kingdom**JOB OVERVIEW** · **Title: Warehouse Operations Assistant** · **Schedule**: Full-Time & Part-time Positions · **Location**:West London · PURESEOUL is the UK's No.1 rated K-Beauty specialist retailer, working directly with some of Korea's top beauty brands to offer a wide range o ...
Head of Incident Management - West London, United Kingdom - Investigo
Description
Head of Incident Management & Service Operations - Hybrid, London based
A Head of Incident Management & Service Ops opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe.
Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology led services the business provides to their customers.
Purpose of the roleYou will be responsible for leading and managing the processes, teams, and technologies that ensure the effective resolution of incidents, the delivery of high-quality IT services, and the continuous improvement of operational processes
This will involve:
Delivery of the Global Operations Centre and key ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity), the IT Risk Framework and the coordination of service continuity.
Service restoration for all incidents and degradations in service, reporting on compliance with SLAs.
Deployment of activities and operational procedures required to trap and resolve any event, ensuring timely and effective communications to all relevant stakeholders.
Operational command and control of Change Management execution, working closely with the Head of Problem & Service Management and the Head of Service Delivery & Regional ITExperienceSenior level IT leadership, gained in a complex global organisation.
Substantial experience in IT service management, including incident management, service desk operations, and service level management.
Hands-on experience in managing and coordinating incident responses, including major incidents.
Proven ability to lead and motivate teams, improving quality and efficiency in a collaborative environment, with experience of building and managing operational and infrastructure teams.
Senior business partnering, working as a valued partner with senior stakeholders and strategic third parties across a diverse operation. In particular strong communicating & influencing skills (with an operational and / or service delivery bias)Experience in managing budgets and making financial decisions related to incident management and service operations Extensive Operational management experience of a shared services operating model.
Proven understanding of the operational and technical architecture underpinning the IT service landscape in high volume mission critical eCommerce or similarExperience of operating across multiple countries and cultures is desirable, but not essential