- Key Relationships
- Duties and Responsibilities
- To organise the office work area
- To establish and maintain high standards of work within the office area.
- To ensure that records are kept up to date and stored safely to ensure compliance with good working practices for the standards of ISO accreditation and the Human Tissue Authority (HTA) codes of practice.
- To organise the daily case list in consultation with the APT staff.
- To liaise with and book appointments for funeral directors and/or family to collect deceased patients from Guys and St Thomas Mortuaries.
- To management appointment diaries
- To book viewings as required and liaise with relevant stakeholders to ensure adequate attendance by qualified staff.
- To maintain professional links with external statutory offices concerned with the administration of death by communicating in an effective and professional manner.
- To book groups attending the Mortuary for lectures in consultation with APT staff.
- To provide secretarial assistance to the department and management team.
- To organise patient transfers when required
- To maintain the departmental filing systems to an acceptable standard in order to comply with ISO and HTA standards.
- To ensure the provision of effective telephone answering service for department.
- To issue official documentation from the department under the direction of APTs.
- To maintain professional competency and dexterity in those precision based physical tasks, keyboard skills and maintain the levels of concentration required maintaining a quality service.
- To take minutes at meetings as required
- To identify and participate in audits within the department
- To adhere to all departmental standard operating procedures, policies and health and safety regulations.
- To keep the workplace and work areas clean and tidy
- To control access to the Mortuary within working hours.
- To arrange for the safe collection and transportation of human tissue and samples and to maintain accurate records of dispatch and receipt
- To take case referrals from external service users in liaison with the APTs.
- To obtain relevant clinical information as required for cases including collection from departments if required.
- To enter data onto the Mortuary and Bereavement Microsoft CRM system correctly and with care
- To assist the APTs in requisitioning and maintaining adequate supplies of office and Mortuary consumables
- To assist with liaison and emergency call out of engineers and companies related to Mortuary equipment.
- To maintain adequate levels of up to date printed stores
- To establish and maintain high standards of work in the office and to ensure effective liaison between the Mortuary and all its stakeholders.
- To be aware of the requirements of data protection
- To attend departmental meetings as required
- To adhere to all regulations as set out by the HTA Person Specification
- 5 A*-C GCSEs or equivalent
- Microsoft Office computer skills (Word, Outlook, Excel)
- Excellent communication skills (Written and verbal)
- General computer literacy
- Understanding of issues related to data confidentiality
- AMSPAR Qualification
- LCCI Private Secretary's certificate or diploma
- Committed to continuing professional development
- Ability to work under pressure and meet deadlines
- Ability to adapt to changing work patterns
- High degree of numeracy
- Experience of tactfully and efficiently dealing with a variety of internal and external professionals and clients/patients ensuring their needs are met
- Excellent communication skills, with the ability to: (i) relate to a diverse group of professional staff and public (ii) communicate clearly in writing, face to face and on the phone, (iii) convey sensitive information in an appropriate manner
- Excellent organisational skills, with a demonstrable ability to manage and prioritise workload and work methodically, efficiently and accurately
- Ability to work within a team and develop good working relationships with colleagues at all levels
- Understanding of confidentiality and its application and maintenance in and out of the workplace
- 1 year minimum working experience in a secretarial/administrative/ technical appointment in a Mortuary, Funeral Directors or medical environment
- Regular requirement to use VDU
-
Administration Assistant
1 week ago
Tandem Talent Ltd London, United KingdomFoster + Partners, the internationally acclaimed architectural practice, is looking for a Administration Assistant to join our London office. · The role of Administration Assistant is to provide support in conjunction with the Office Manager to the office and project teams. A res ...
-
Administrative Assistant
3 weeks ago
Collingham College London, United Kingdom**ADMINISTRATIVE AND IT ASSISTANT** · **JOB DESCRIPTION** · **Collingham GCSE & Sixth Form College is an independent college near to Earl's Court in Kensington, London, which provides a 'bespoke' education to around 180 students. Our small, friendly administrative team is looking ...
-
Administrative Assistant
2 weeks ago
Venn Group London, United KingdomAn exciting position has arisen for an Administrative Assistant to work for a renowned London based Charity · The postholder will assist the Charity on an interim basis through an exciting period of change · **Key responsibilities of the role**: · - Assist with general administra ...
-
Assistant Administrator
2 weeks ago
Signature Recruitment Ltd London, United KingdomDo you enjoy working within a team? Are you proactive and great at communicating with others to complete tasks? Signature Recruitment have an exciting opportunity to join our client, a prestigious London University. This is a full time, temporary position working in Central Londo ...
-
Administration Assistant
3 weeks ago
Huntress London, United Kingdom**Administration Assistant - Property** · **Location: Battersea** · **Salary £25,000 - £30,000** · A Boutique property and land auction house based in Battersea, London seeks an Administration Assistant to play a pivotal role in a dynamic and growing business. · The company sells ...
-
Administration Assistant
2 weeks ago
MARKETHINK LTD London, United Kingdom**Administrator Assistant** · - Administrator Assistant Responsibilities:_ · - Provide administrative support to ensure efficient operation of the office · - Answer and direct phone calls in a polite and professional manner · - Assist in resolving any administrative problems · - ...
-
Administrative Assistant
3 weeks ago
Bindmans London, United KingdomWe are an award-winning multidisciplinary law firm with an exceptional track record offering a wide range of specialist legal services to our clients, from medium-sized businesses and NGOs to public figures and private individuals. Ranked as a top-tier firm by the legal directori ...
-
Administration Assistant
3 weeks ago
Signature Recruitment Ltd London, United KingdomAre you an experienced administration assistant ready to make contribution in higher education? Are you detail-oriented and ready to bring your organisational skills to a dynamic team? Signature Recruitment is seeking a capable individual to join a prestigious London University. ...
-
Administrative Assistant
1 week ago
Colbern Limited London, United KingdomNCD · Administrative Assistant · Redbridge · Contract · £13.46 per hour · Our client is looking for an experienced Administrative Assistant. · Adult HASS (health and social services) locality team base in Albert Road, Ilford. · We are looking for enthusiastic and friendly individ ...
-
Administrative Assistant
2 weeks ago
GEOSEC Ground Engineering ltd London, United KingdomOverview: · Key Responsibilities: · Perform administrative tasks such as coordinating travel arrangements and accommodation for our employees. · Maintain and update company records, including minutes taking, legal documents, and contracts. · Handle incoming calls and enquiries, d ...
-
Administration Assistant
1 week ago
KGRC Limited London, United KingdomExcellent opportunity for an experienced Administration Assistant to join a law firm in London. Salary £25-27k. This is a full-time role, including four days working in the office and one day per week wfh. · If you have 12-18 months' administration experience in an office environ ...
-
Administrative Assistant
1 week ago
Signature Recruitment London, United KingdomAre you a highly organised individual with fantastic attention to detail? Do you have Higher Education Experience? Does your proactive approach and flexible nature contribute to the success of a team? Signature Recruitment is proud to partner with our client, a prominent London u ...
-
Administrative Assistant
2 weeks ago
Ecole Jeannine Manuel - UK London, United KingdomEcole Jeannine Manuel is seeking to appoint an Administrative Assistant for an immediate start. The Administrative Assistant is responsible for supporting with the administrative, financial and organizational processes within the school. They will also act as an initial point of ...
-
Administration Assistant
2 weeks ago
Comet Nursery School and Children's Centre London, United KingdomDue to expansion Comet Nursery School and Children's Centre would like to appoint an Administration Assistant to work as part of the office team to provide administrative support to both the School and Children's Centre. Comet is an outstanding and inclusive Nursery School and Ch ...
-
Administrative Assistant
2 weeks ago
Adecco UK London, United Kingdom**Administrative Assistant (entry-level)** · **Location: Aldgate East, London (role sits with the Adecco Romford branch)** · **career in insurance.** · A prestigious insurance broker is looking for people to assist the underwriting department with all aspects of administration. Y ...
-
Administrative Assistant
3 weeks ago
AGK Partnership Ltd London, United Kingdom**CANDIDATES MUST BE AVAILABLE TO START ASAP** · Previous experience in an Accounting Firm is required. · **About the Job** · **Job Role**: Administrative Assistant · **Reporting to**: Administrative Co-Ordinator. · **Location**: Winchmore Hill · **Salary**: £21,000-£23,000 DOE · ...
-
Administrative Assistant
2 weeks ago
Devlin McGregor LLP London, United KingdomWe work closely with our Partners, and are passionate about advising them, to deliver on transactions in the £250m to £2B+ space. We have an established footprint in the mid-higher market, and vast experience of cross-border M&A. From cash outs for entrepreneurs of high growth bu ...
-
Administrative Assistant
2 weeks ago
Signature Recruitment London, United KingdomAre you passionate about building a more equal society and eager to work in an organisation that enables charities and social enterprises to grow and thrive? Are you a motivated individual who is looking to utilise your strong attention to detail and excellent communication skill ...
-
Administration Assistant
3 weeks ago
The Future Stars Academy London, United KingdomAdministrative Assistant · **Duties**: · - Provide administrative support to the team, including scheduling appointments, managing calendars, and making travel arrangements. · - Answer phone calls, take messages, and respond to inquiries in a professional and timely manner. · - P ...
-
Administrative Assistant
2 weeks ago
DAC Beachcroft London, United KingdomJob Introduction · **DACBeachcroft** has an exciting opportunity for an experienced administrator to join the **Real Estate **team as an **Administrative Assistant **in our centrally located London office. This role is full-time, permanent and offers a hybrid approach to working. ...
Mortuary Administrative Assistant - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust
Description
Job summary
Guys and St Thomas' are looking for an Administrative Assistant to join our Mortuary team in the heart of Central London. Based on the River Thames, the hospitals could not be in a better location to enjoy the city and are within walking distance of all that London has to offer. GSTT has a reputation for being an employer of choice with a dynamic working environment and great opportunities for professional growth.
Main duties of the job
The post holder will be based within the Mortuary and provide a vital support role to the Mortuary Assistant, Anatomical Pathology Technologists and Consultant Pathologists within this very busy department.
They will also be the first point of contact for bereaved families, friends and carers as well as liaising with our external stakeholders.
To be the right person for this post you will thrive on working in a fast paced environment, enjoy the challenge of adapting to changing priorities and be a natural team player.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.
Job descriptionJob responsibilities
Mortuary Assistant, Anatomical Pathology Technologists, Bereavement Officers, Service Manager, Consultants, Junior Doctors, Nurses, Medical and Nursing Students, Biomedical scientists and various external stakeholders; Funeral Directors, Coroners Officers, Police Officers.
Organisational and Administrative
Clinical and Laboratory Informatics
Procurement
Quality
Qualifications/Education
Essential
Desirable
Skills/Knowledge/Ability
Essential
Experience
Essential
Physical requirements
Essential