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    Account Manager - London, United Kingdom - Citywire

    Citywire
    Citywire London, United Kingdom

    3 weeks ago

    Default job background
    Temporary
    Description

    Goldmine Account Manager – 12-Month FTC Maternity Cover

    We are seeking an experienced Account Manager to join our Goldmine services team on a 12-month fixed-term contract with an immediate start required. Reporting to the Head of Department & Goldmine Manager, you will coordinate and deliver specific clients' email marketing campaigns from beginning to end.

    If you are looking for a client-facing role in an exciting, fast-moving Global media business and you enjoy working as part of a team then read on

    You will work with multiple accounts at a strategic level; planning and advising on their email marketing strategy and establishing their needs. Including, but not limited to:

    -Establishing objectives.

    -Content approval.

    -Workflows & set up – consulting on email best practices solutions and execution.

    -End of campaign & KPI reports.

    Day-to-day you will manage campaign processes & strategies for multiple clients at a time, so being highly organised and having great attention to detail is required.

    As this is a client-facing role, building & maintaining strong relationships is essential, both virtually and in-person, so travel to central London and beyond is expected.

    What you'll be doing:

    -Manage multiple accounts and campaigns.

    -Build strong relationships and confidently liaise with clients (both virtually, over the phone, and in-person) across multiple touch points, including frequent campaign updates, KPI reports, optimisation suggestions & strategy recommendations.

    -Manage own client base in an organised and proactive manner, keeping on top of client spend, frequency, and credit.

    - Maintain and update the communal scheduling system.

    - Work closely with Sales to drive client retention, bespoke campaign strategies and upsell opportunities.

    What we're looking for:

    -Relevant experience in a client-facing or account management position.

    -Good MS Office skills.

    -Excellent communication skills both client-facing and with colleagues.

    -Strong organisational skills and attention to detail.

    -Excellent time management.

    -A background/knowledge in the Asset Management industry is desirable but not essential.

    -Available to start immediately.

    Meet Citywire

    We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.

    At Citywire, we uphold a culture rooted in honesty, integrity , and fairness , where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.

    Join the team at the forefront of the global asset management industry.

    Our perks:

    -Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.

    -Flexible working options.

    -£480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.

    -Eye-test and glasses allowance.

    -Competitive private pension scheme.

    -Critical illness cover and group life assurance from day one of employment.

    -Well-being support: Access to an independent Employee Assistance Programme, available 24/7.

    -Cycle to work scheme and annual travel card loans.

    -Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.

    -After two years of continuous service, access group income protection, private medical, and dental insurance.

    Citywire is an equal opportunities employer.

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