Care Supervisor - United Kingdom - West Northamptonshire Council

Description

Eleanor Lodge provides exceptional levels of support to adults, aged 18 and over, with learning disabilities and mental health issues. It is situated in Delapre, Northampton and offers a wonderful living environment in which our customers can enjoy an enhanced quality of life. We also offer domiciliary care to adults living in their own homes within the local community, a car is a must.

We have teams of friendly and committed staff who provide the highest level of care. With our great accommodation and facilities, Eleanor Lodge evokes a home from home atmosphere in which our customers can feel comfortable, content and very well cared for.
Our benefitsWe offer a wide range of benefits to our employees, these include:

Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Cycle to Work scheme.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Car Lease scheme
Professional subscriptions / registration - if your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

What will you be doing?Supervise and appraise a team of staff, identifying training requirements and continued professional development to enable staff to operate more effectively within standards and guidelines.

Deputise for the registered manager in their absence, including monitoring the quality of the service and taking actions to rectify operational difficulties.

Assist the registered manager in the recruitment, selection and induction of staff to ensure appropriate competent staff for service.

Respond to referrals and undertake social care assessments with customers, advising where necessary on the person's eligibility for services and putting in place ongoing support plans to meet assessed needs.

Act as a key worker for an identified group of customers ensuring support arrangements are regularly reviewed liaising with health, housing and social care professionals to ensure their support is effectively coordinated.

Maintain accurate customer records and service records using company information systems to enable the monitoring of service delivery against service requirements in line with departmental policy and procedure.

Undertake specific lead responsibilities on behalf of the service for example responsibility for ordering, monitoring and administering medication to customers, ensuring prescribed drugs are used appropriately and safely in line with relevant policies and procedures or coordinating the training plan for the service delivering local practice-based training programmes.

Able to work flexible hours (37 Hours per week) to include covering early mornings (7am – 3pm), late evenings (3pm – 10.30pm) with alternate weekends in providing appropriate day to day supervision, ensuring the smooth running of the service. Prioritize and direct the workload of team members accordingly, ensuring any issues are dealt with as they arise and the health safety and welfare of customers and employees are responded to in line with agreed policies and procedure.

About youNVQ Level 3 or equivalent in Social Care or the ability and willingness to undertake training to this level ability and willingness to undertake NVQ Level 4 or equivalent.

Proven experience and knowledge of the customer group sufficient to lead, direct and train staff. Ability to supervise staff effectively and carry out regular supervisions and appraisals with staff.

Experience of working in this role, or within a social care or nursing environment with older people.

Knowledge and understanding of National Care Standards.

Demonstrate awareness and understanding of equal opportunities and other people's behavioural physical, social and welfare needs.

Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the company.

Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.

Full driving licence and access to a vehicle is required.

An Enhanced DBS will be carried out and paid for by WNC.

About usWe're embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council:

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.

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