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Customer Service Advisor
3 weeks ago
NRL Group London, United KingdomNew · - Location: London · - Salary: Salary override · - Job Type:Temporary · Posted about 4 hours ago · - **Sector**: Advanced Facilities · - **Contact**: Pawel Czajkowski · - **Contact Phone**: · - **Duration**: 6.0 MONTH · - **Start Date**: 14 February 2023 · - **Expiry Date* ...
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Service Advisor
3 weeks ago
MBA Project London, United KingdomOur Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Edgware** Dealership. · As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT ...
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Service Advisor
2 weeks ago
MBA Group London, United KingdomOur Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Edgware** Dealership. · As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT ...
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Service Advisor
3 weeks ago
MBA Group London, United Kingdom**Short Description**Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Toyota Sidcup Dealership. · **Full Job Description** · Our Client, a leading car manufacturer are currently looking for a **Service Ad ...
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Service Advisor
3 weeks ago
Renault Retail Group London, United Kingdom**Service Advisor** · **Brentford, TW8** · **£33,707 pa + bonus, OTE £38,664 pa** · **Mon - Fri 8am to 6pm** · **1-in-3 Saturdays 8:30am to 12:30pm** · **Renault London West seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. ...
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Service Advisor
1 week ago
Octane Recruitment London, United Kingdom**Service Advisor Vacancy - Hampstead** · **Salary**: Up to £28,000 basic + Bonus · **Hours**: Monday - Friday, 8am - 6pm, 1 in 4 Saturdays, 8am - 1pm · **Ref**: OC13451 · We have a new vacancy for a Service Advisor for my client's main dealership in Hampstead. Excellent opportun ...
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Service Advisor
2 weeks ago
Affinity Search London, United Kingdom**Service Advisor** · **Finchley Road** · **£23,000 - £32,000 + OTE of £40k** · **Monday - Friday (Sat on a rota)** · Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? · If the answer ...
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Service Advisor
3 weeks ago
MBA Project London, United KingdomOur Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Edgware **Dealership. · As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT ...
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Service Advisor
3 weeks ago
Perfect Placement Automotive Recruitment Greater London, United Kingdom**Service Advisor required in Staines** · **Basic Salary: £27,500** · **OTE: £33,000** · **Working Hours: 42.5 Hours a week** · **Monday to Friday** · **Weekend working on a rota basis** · We are seeking a Service Advisor to join our Client's well-established Main Dealer at their ...
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Service Advisor
2 weeks ago
Renault UK London, United Kingdom**Service Advisor** · **Staples Corner, NW2** · **£32,431 pa + bonus, OTE £37,200 pa** · **Mon - Fri 8am to 6pm** · **1-in-3 Saturdays 8:30am to 12:30pm** · **Renault Staples Corner seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail ...
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Service Advisor
1 week ago
Huntress London, United Kingdom£12- £14.50 · Coulsdon · ASAP Start · Are you a customer focused Service Advisor with a background in the motor industry? · Are you available immediately? · Our client who are leaders in their field are looking for an experience Service Advisor to join their team on a temporary b ...
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Service Advisor
2 weeks ago
Autoskills UK London, United KingdomLocation · Greater London · - Sector: · Truck & Bus · - Job type: · Permanent · - Salary: · £29.5k per year · - Contact: · Joe Rolfe · - Contact phone: · - Salary high: · 29500 · - Salary low: · 29500 · - Job ref: · JO · - Published: · about 3 hours ago · - Expiry date: · - Star ...
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Service Advisor
3 weeks ago
Group 1 Automotive UK London, United Kingdom**Group**_1 _**Automotive** · Service Advisor · Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? · If the answer is yes to the above then we want to hear from you Our Audi Dealership ...
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Service Advisor
3 weeks ago
MBA Group London, United KingdomOur Client, a leading car manufacturer are currently looking for a **Service Advisor **to join their business based out of their **Toyota Edgware **Dealership. · As a **Service Advisor **you are responsible for engaging with customers day to day, discussing their **service **and ...
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Service Advisor
2 weeks ago
Pybus Recruitment London, United Kingdom**Job Title**: Experienced · ** **Service Advisor · **Location**:Croydon · **Salary**: Circa £27,000 (depending on experience) + bonus · Full Time and Permanent - Saturdays on a rota basis · Our client is an automotive retailer representing car brands with across Sussex, Surrey, ...
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Service Advisor
1 week ago
West Hampstead Motors Ltd London, United KingdomDesperately seeking an energetic service advisor for a busy independent garage and bodyshop dealing in German cars and Renaults. · Your responsibilities would include: · Answering inbound calls, taking bookings and helping with enquiries. · Managing a bookings schedule for the te ...
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Service Advisor
3 weeks ago
MBA Group London, United KingdomOur Client, a leading car manufacturer are currently looking for a **Service Advisor **to join their business based out of their **Toyota Edgware **Dealership. · As a **Service Advisor **you are responsible for engaging with customers day to day, discussing their **service **and ...
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Service Advisor
3 weeks ago
Group 1 Automotive UK London, United Kingdom**Group 1**_ _**Automotive** · Service Advisor · Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? · If the answer is yes to the above then we want to hear from you Our BMW dealership ...
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Service Advisor
1 week ago
Group 1 Automotive UK London, United Kingdom**Group 1**_ _**Automotive** · Service Advisor · £35,000 OTE · Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? · If the answer is yes to the above then we want to hear from you Our A ...
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Service Advisor
2 weeks ago
HCP INTERNATIONAL London, United Kingdom**Would you like to take on a new challenge working to high standards and delivering great Customer Service with a forward-thinking business?** · We have an immediate vacancy for an experienced dealership trained **Service Advisor**to join our client's dealership in **Lewisham, S ...
Advisor services - London, United Kingdom - Capita
Description
Customer Service Advisor - Welsh SpeakingCustomer Service Advisor - Welsh Speaking
Customer Service Advisor
Location:
Home Based - UK
An excellent opportunity has arisen for 2 customer service advisors to join our team. We are looking for individuals that can speak English and Welsh.
Capita has been appointed by SLC to supply Disabled Students' Allowance (DSA) services in East England, the Midlands, London, and Wales,
As a customer service advisor, you will responsible managing a large of number of inbound queries via telephone, email or written communication and be responsible for responding in a friendly, supportive, helpful and timely manner to all customers.
You will be acting as the first line of support, triaging customers' technical queries through identification of the problem itself, fault logging and signposting accordingly.
This is a home based full time position and we are seeking individual with excellent customer communications skills via written or verbal communication.
Provide customers with accurate, relevant and useful information regarding all aspects of DSA services.Ensure the complete and effective resolution of customer's immediate queries or concerns at first point of contact.
Strive to continually improve personal performance in order to achieve team and company Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Support new and ongoing business initiatives with the aim of promoting service growthEnglish and Maths GCSE grade C or above or equivalent
Proficient using IT, including but not limited to Microsoft packages
Good problem-solving skills and a focus on quality
Understanding of confidentiality and handling sensitive data
Flexible, adaptable, and able to multi-task and multi-skill if and when required
A background in customer service and the ability to work in a confidential manner with sensitive data
Experience of working to service levels
About Government Services
For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.
Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients.
We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.
Capita has been supplying needs assessments for DSA since 2005 under our Contact Associates brand. Over that time, we have assessed over 75,000 students and supported them on their learning journeys. We've learnt a great deal about delivering a high-quality, digitally enabled, end-to-end customer experience.Capita will provide a single point of contact for around 30,000 university students each year, carrying out a range of services, from initial needs assessment, to sourcing better value, higher quality, equipment, training students to use the technology and providing on-going after care.
A competitive basic salary~23 days' holiday (rising to 27) with the opportunity to buy extra leave.
~ The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
~ Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
~ Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
~ Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
~ You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. To view our Covid-19 and process adjustments information, please visit the Capita Careers site.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.
If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at .Capita is a consulting, transformation and digital services business.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.
Capita Experience, Capita Public Service and Capita Portfolio.#