Jobs
>
London

    Customer Solutions Engineer/ Sales Engineer - London, United Kingdom - DOW JONES

    DOW JONES
    DOW JONES London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Description

    :

    Job Title Customer Solutions Engineer

    Department Professional Information Business

    Location London or Barcelona

    About us

    For more than 130 years, Dow Jones has been finding new ways to bring information to the world's top business entities. Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including Factiva, Dow Jones Newswires, Risk and Compliance, The Wall Street Journal, Barron's, MarketWatch, Financial News, and our text mining and analytics platform Factiva Analytics. Factiva Analytics enables customers and partners to integrate with Dow Jones' world-class professional information and patented taxonomy, allowing them to interact with it in new and innovative ways which include building their own custom solutions. At Dow Jones we live at the intersection of advanced data capabilities, award-winning journalism and innovative technology to deliver news, tools and financial insight to move markets, inform critical decisions and power top companies and careers. Role Our Customer Solutions Engineers (CSE) are critical technical partners for our customers and sales teams. The CSE will drive the technical integration for Dow Jones' prospects, customers and partners, who range from cutting-edge startups and incubators to the world's most respected corporations. In addition to working with customers, the CSE team defines best practices and architecture patterns relevant to customers' needs and incorporates trending technologies and techniques into the proposed solutions. Responsibilities

  • Work with Sales, their prospects and customers looking to understand and exploit integration possibilities with Dow Jones data and services. Design solutions and implementation guidance
  • Determine technical and business requirements from customers and propose technical solutions in a professional manner and to agreed timeframes
  • Demonstrate solutions that meet the customers' business requirements and address any technical and product questions during the sales cycle.
  • Advise and guide prospective customers during their integration of Dow Jones data and services including building and managing proof of concepts
  • Share best practices, model designs etc. with prospects and customers for both technical development and in support of customer's internal approvals processes
  • Provide feedback to Dow Jones Product and Technology teams on emerging requirements and themes and customer technology trends.
  • Contribute to the team's portfolio of best practices and processes.
  • Stay aware of emerging technologies and techniques that can be beneficial to the role and team.

    • Skills & Experience Required:

  • Professionalism and a customer-first approach
  • More than 5 years' prior work in a customer-facing customer engineering role
  • Software development experience using Agile development practices.
  • Intermediate knowledge of SQL, Python and NodeJS languages.
  • Demonstrated experience building and leading technical product demonstrations that include APIs.
  • Business acumen and strategic problem-solving skills to assist with customer requirements
  • Experience responding to functional and technical elements of RFIs/RFPs
  • Degree in Computer Science or a related field

    • Highly Desired:

  • Experience working with Google Cloud Platform (GCP), particularly BigQuery
  • Strong coding skills in any modern programming language.
  • Experience working with Cloud services for data ingestion, processing and storage.
  • Understanding of Machine Learning techniques, specifically, Natural Language Processing (NLP) and text mining.
  • Experience and familiarity with our products and lines of business including Factiva, Risk & Compliance, Newswires, etc...
    • Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.
  • CPS Group

    Sales Engineering

    4 weeks ago

    CPS Group London, United Kingdom

    ///Sales Engineering// London// 5 years experience// £70,000 to £80,000// up to £30,000 bonus// Hybrid/// · **Requirements**: · 5+ years of Sales Engineering experience · Strong knowledge of enterprise IT environment, networking, IoT, and CCTV/video surveillance equipment · Excel ...

  • Rise Technical Recruitment Limited

    Technical Sales Engineer

    3 weeks ago

    Rise Technical Recruitment Limited London, United Kingdom

    Technical Sales Engineer (NHS/ Capital Equipment) · London/ M25 and Surrounding areas (South East Patch) · £40,000 - £50,000 (OTE £60k) + 10% Pension + BUPA + Dental plan + Autonomy + Car allowance or Car + Holiday · Are you a sales person with experience selling capital/ medical ...

  • Gigamon

    Director, Sales Engineering

    3 weeks ago

    Gigamon London, United Kingdom

    **What you will do**: · - Work closely with Senior Sales Engineering Director and Regional Sales VP to create strategy for retention and growth within the region. · - Manage all aspects of the team, including hiring, coaching and development, regular 1:1 session, and annual revie ...

  • Ikuto Group Ltd

    Trainee Sales Engineer

    3 weeks ago

    Ikuto Group Ltd London, United Kingdom

    * Free Training opportunity · - Re-train for a career in Presales · - Learn how to be a sales enginner · Have you ever considered a career as a Sales Engineer? Or maybe had some curiosity about the industry and what the role of a Sales Engineer actually looks like? · We are curre ...

  • Recruitment Genius

    Technical Sales Engineer

    3 weeks ago

    Recruitment Genius London, United Kingdom

    We are looking for experienced Technical Sales Engineer. · The group comprises of a number of well known brands. We unite the world's leading brands, innovations, and experts to protect people in the workplace by mitigating risks caused by human error. It's why all our businesses ...

  • vertex-it-solutions

    IT Engineer for Sales

    3 weeks ago

    vertex-it-solutions Canary Wharf, United Kingdom

    **Vertex I.T. Solutions are pleased to announce that we are looking for an experienced **IT Engineer for**Sales & Trading team** · **Job Description: · **This is a desktop support role based on the trade floor at a large investment bank. · This role is for an experienced desktop ...

  • Mayflower Recruitment Limited

    Sales Engineer

    3 weeks ago

    Mayflower Recruitment Limited London, United Kingdom

    Our client is in the market for an experienced Sales Engineer to support Presales / Solution Consultants and Sales Teams across all Four Pillars of the solution designs, with a primary focus on Networks, SD-WAN, SASE and Cyber Security. · Bridging the gap between our front-end a ...

  • ETS Technical

    Sales Engineer

    1 week ago

    ETS Technical London, United Kingdom

    This successful well known manufacturer of Switchgear, electrical switchboards and panel boards wishes to appoint a Sales Engineer to manage and develop a customer base of distributors and contractors covering a territory focussed on London and M25 area. · This is a new role driv ...

  • Protec Fire Detection PLC

    Sales Engineer

    1 week ago

    Protec Fire Detection PLC London, United Kingdom Full time

    Typical Responsibilties · Being a proactive member of the South East Sales Team. · Be knowledgeable on Protec's capabilities in respect to our products and services. · Be aware of Protec's core values and ensure these are upheld whilst carrying out your sales duties in respect to ...

  • Immersive Labs

    Sales Engineer

    3 days ago

    Immersive Labs United Kingdom

    A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience · We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuou ...

  • Storm2

    Sales Engineer

    2 weeks ago

    Storm2 United Kingdom

    Sales engineer · Regtech · Remote - UK · We are currently working with a Regtech with a focus on identity verification. The company offers APIs for analyzing digital footprints to enhance customer understanding through custom risk assessments or ready-made models for tasks like c ...

  • Sobinco

    Sales Engineer

    3 weeks ago

    Sobinco united kingdom, United Kingdom

    Sobinco designs, manufactures and markets high-quality hardware to operate and secure aluminium windows and doors in modern and contemporary styles. · As the market leader in our sector, it is crucial to continuously support, inform and advise Systems Houses and Fabricators of al ...

  • Insight Global

    Sales Engineer

    3 days ago

    Insight Global England, United Kingdom

    Insight Global's client, an industry leader for cybersecurity, is looking for Enterprise Browser Sales Engineers to join their team. You will own relationships and ensure satisfaction of all assigned clients, and aid clients in achieving their goals and defined success criteria. ...

  • The Change Partners - Global talent specialists for a connected world

    Sales Engineer

    2 days ago

    The Change Partners - Global talent specialists for a connected world London, United Kingdom

    The Change Partners are currently working with a Global Consumer Electronics who are currently hiring for a SRM Sales Engineer. · The SRM Sales Engineer will support the sales team with onboarding new SRM partners through the solitons programme. Then leading technical discussion ...

  • Oracle

    Sales Engineer

    1 week ago

    Oracle London, United Kingdom

    Provides direction and specialist knowledge in applying Oracle technology software (on premise) to client business. Facilitation of customer Oracle technology software product understanding through presentations, demonstrations and provision of support throughout the sell. · As ...

  • ETAP - Operation Technology, Inc.

    Sales Engineer

    3 weeks ago

    ETAP - Operation Technology, Inc. england, United Kingdom

    Sales Engineer – UK South · About Us · ETAP (part of the Schneider Electric group) provides market-leading software solutions for electrical systems, from design and engineering to operations and maintenance. Through its integrated electrical digital twin platform, ETAP delivers ...

  • Hibob

    Sales Engineer

    1 week ago

    Hibob London, United Kingdom Full time

    Job Description · About Us · Bob is an all-in-one people management platform. We believe that successful businesses around the world have one thing in common: good people who feel valued. And that fast-growing modern businesses need a better way of 'doing HR' to attract and kee ...

  • CHEQ

    Sales Engineer

    1 week ago

    CHEQ England, United Kingdom

    At CHEQ we believe that companies should be free to advertise their products and services, keep their website visitors safe from harm and have the ability to optimize their lead funnel and business without the interference of hackers, bots and malicious activity depleting their m ...

  • Liferay

    Sales Engineer

    1 week ago

    Liferay London, United Kingdom

    About Liferay Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner fo ...

  • Innovo Global Talent

    Sales Engineer

    3 weeks ago

    Innovo Global Talent United Kingdom

    Position: Sales Representative - ScotlandLocation: Scotland (travel required within Scotland)Job Description: As a Sales Representative, you'll be instrumental in boosting sales and revenue growth by pinpointing new business prospects, nurturing relationships with potential clien ...