Jobs
>
Cambridge

    Senior Desktop Support Engineer - Cambridge, United Kingdom - Abcam Plc

    Abcam Plc
    Abcam Plc Cambridge, United Kingdom

    3 weeks ago

    Default job background
    Description
    Job Description

    We are looking for a Senior Desktop Engineer to support the abcam digital workplace team through a period of change and growth. This is an exciting opportunity for someone to contribute in the following areas;

    • Provide remote and deskside support for desktop hardware, software, and peripherals.
    • Troubleshoot and resolve complex technical issues related to desktop systems and applications.
    • Administer user access and privileges as part of the JML process
    • Collaborate with IT teams to design and implement efficient desktop solutions.
    • Mentor and guide junior support engineers, sharing knowledge and best practices.
    • Manage and maintain desktop infrastructure, ensuring optimal performance and security.
    • Implement and enforce IT policies and procedures.
    • Stay abreast of emerging technologies and recommend improvements to enhance efficiency.
    Qualifications

    Qualifications and experience that would be key to success in this role include:

    • Bachelor's degree in Computer Science, Information Technology, or related field.
    • Proven experience as a Desktop Support Engineer or similar role.
    • Advanced knowledge of desktop operating systems, including Windows and MacOS.
    • Experience managing user access across various systems and applications including Active Directory
    • Expertise in troubleshooting hardware, software, and network issues.
    • Strong understanding of ITIL principles and best practices.
    • Knowledge of IT Security principles
    • Excellent communication and interpersonal skills.
    • Certifications such as CompTIA A+, Microsoft Certified: Windows 10, or equivalent are a plus.
    • Ability to work independently and collaboratively in a fast-paced environment.
    Additional Information

    We know that when it comes to benefits, no one size fits all. Flexibility and choice matter which is why in addition to market competitive salaries, we offer you a flexible benefits package which is tailored to your unique needs and support your financial, physical and emotional wellbeing. This includes a highly flexible working environment and much more. Besides, your development will be integral to your experience here. You will grow alongside other talented minds, in ways you may often find unexpected.

    When people come together, incredible things happen. Here you'll work in a safe environment where you can be who you truly are. We'll champion and celebrate your uniqueness throughout your journey with us. This is how we excel at partnering with the scientific community no matter the challenge, ultimately helping solve the world's most critical diseases. Find out more about Diversity & Inclusion at abcam.

    #LI-CM1

  • TEC PARTNERS LIMITED

    IT Support Engineer

    3 weeks ago

    TEC PARTNERS LIMITED Cambridge, United Kingdom

    IT Support Engineer / up to £40k / Cambridge, Stevenage or London · TEC Partners are currently working with an excellent organisation based in Cambridgeshire who are looking to add an IT Support Engineer to their team. Do you enjoy providing high quality IT Support to businesses ...

  • Understanding Recruitment

    IT Support Engineer

    3 weeks ago

    Understanding Recruitment Cambridge, United Kingdom

    **IT Support Engineer** · An exciting new opportunity has arisen for an experienced IT Support Engineer with ticketing system experience to join a global consultancy, based at their offices in Cambridge with the hybrid agreement of 3 days in office. As the IT Support Engineer, yo ...

  • Sepura

    IT Support Engineer

    2 weeks ago

    Sepura Cambridge, United Kingdom

    The IT Support Engineer is responsible for delivering an excellent end-to-end support in accordance with the IT Team (Desktop services) service level agreements. By supporting business users and associated departments, the IT Support engineer ensures all incidents are analysed, r ...

  • Nigel Frank International

    IT Support Engineer

    2 weeks ago

    Nigel Frank International Cambridge, United Kingdom

    **IT Support Engineer Contractor** · **6 month initial (views to extend)** · **Hybrid 3-4 days in Cambridge, 1-2 days from home** · **ASAP starts** · **£150-250pd OUTSIDE IR35** · We are looking for an IT Support Engineer to be part of a high-performing desk support team to help ...

  • TEC PARTNERS LIMITED

    IT Support Engineer

    2 weeks ago

    TEC PARTNERS LIMITED Cambridge, United Kingdom

    **IT Support Engineer** · **Cambridge** · **£24,000 - £28,000 (Profit Share, Pension, Flexible working, Career development)** · Tec Partners are pleased to be working with a global firm. This role will join HQ in Cambridge, a state-of-the-art product development facility. A fanta ...

  • Lorien

    IT Support Engineer

    2 days ago

    Lorien Cambridge, United Kingdom

    **IT Support Engineer** · - Up to £40,000 plus a 10% bonus · - Cambridgeshire based · Our client is a well enhanceed and leading memeber of Medical & Scientific Research Laboratory industry who are looking to hire an IT Support Engineer to join their existing team. · This role wi ...

  • Bridge Partners

    IT Support Engineer

    4 days ago

    Bridge Partners Cambridge, United Kingdom

    **Location**: Cambridge · **Salary**: £30-40K · Would you like to provide high-quality IT support to Biotech companies in a face-to-face environment? If you crave a role that nurtures your abilities, unleashes your potential and fuels your growth, then look no further · Our dynam ...

  • SCC

    IT Field Support Engineer

    2 weeks ago

    SCC Cambridge, United Kingdom

    IT Field Support Engineer · Remote Field based role covering the Anglia area · Due to unprecedented growth, SCC, Europe's largest privately owned IT organisation, is looking for a Field based IT Support Engineer to join their highly skilled and motivated team. · This is a remote/ ...

  • Venn Group

    Desktop Support Engineer

    1 week ago

    Venn Group Cambridge, United Kingdom

    **Desktop Support Engineer · £31,500 per annum + shift allowance · Permanent · Cambridge (on site)**My client is a leader in digital transformation, with a worldwide presence offering a wide range of services and integrated technological solutions in Cyber Security, Cloud, IoT, B ...

  • The One Group

    Technical Support Engineer

    2 weeks ago

    The One Group Cambridge, United Kingdom

    Product Support Engineer · Cambridge / UK Remote · £28k-£40k · Please note this is not an IT Support position and are not looking for someone with an IT Support background. This is technical product support and are looking for someone with previous product support experience, or ...

  • The Port of Felixstowe

    Software Support Engineer

    1 week ago

    The Port of Felixstowe Cambridge, United Kingdom

    **Software Support Engineer** · **The Role** · As an integral member of the PARIS team you will work with the wider department to ensure we deliver an unrivalled solution for our customers, while reporting directly to the Support Team Leader. · Customer engagement is central to t ...

  • Sepura

    Hardware Support Engineer

    3 weeks ago

    Sepura Cambridge, United Kingdom

    It's an exciting time to come and join the Sepura team. We are on the lookout for a Hardware Support Engineer to play a key role within the Electronics Team. · The Hardware Support Engineer will have a strong background in fault finding issues associated with electronic PCB assem ...

  • The One Group

    Customer Support Engineer

    2 weeks ago

    The One Group Cambridge, United Kingdom

    We are partnering with an exciting technology company based on the outskirts of Cambridge, designing and creating innovative systems at the cutting edge of their industry. · There is no such thing as a typical day in this role and you must be able to adapt to the constantly chang ...

  • The People Network

    Graduate Support Engineer

    4 days ago

    The People Network Cambridge, United Kingdom

    **Graduate Support Engineer**A great new opportunity has become live for a Graduate Support Engineer to join a market leader in Banking software. You'll work as part of the Support team in the Private Sector, working closely with your colleagues and Financial Services clients to ...

  • Demob Job Ltd

    Customer Support Engineer

    2 days ago

    Demob Job Ltd Cambridge, United Kingdom

    I am currently recruiting for a **Customer Support Engineer** to join my client's printing business based in Cambridge, this is an exciting role where no two days would be the same. As a **Customer Support Engineer**, you will be joining an established team, with a mixture of off ...

  • Premier IT

    1st Line Support Engineer

    3 weeks ago

    Premier IT Cambridge, United Kingdom

    **Role: 1st Line IT Support Engineer** · **Skills:**: · - Active Directory, Exchange, Office 365, Helpdesk, 1st line experience. · I have a client based in Swavesey who are looking for a 1st Line IT Support Engineer who has experience with Active Directory, Exchange, Office 365, ...

  • Premier IT

    2nd Line Support Engineer

    2 weeks ago

    Premier IT Cambridge, United Kingdom

    **Role: 2nd / 3rd Line Support Engineer** · Skills: - Azure, Office 365, Windows Server, VMWare, Active Directory and Exchange. · I have a client who are looking to hire an **2nd / 3rd Line Support Engineer** with Azure, Office 365, Windows Server, VMWare, Active Directory and Ex ...

  • Integrity Personnel Limited

    Bilingual Technical Support Engineer

    3 days ago

    Integrity Personnel Limited Cambridge, United Kingdom Full time

    Bilingual Technical Support Engineer · Experience working in a helpdesk customer support role within a software/hardware product development organisation · Excellent written and verbal communication skills · Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, ...

  • Hyper Recruitment Solutions Ltd

    Bioinformatic Technical Support Engineer

    2 weeks ago

    Hyper Recruitment Solutions Ltd Cambridgeshire, United Kingdom

    We are currently looking for a Bioinformatic Technical Support Engineer to join a leading Digital Health company based in the Cambridgeshire area. As the Bioinformatic Technical Support Engineer you will be responsible for providing support to existingglobal customers by way of t ...

  • Understanding Recruitment

    1st Line Support Engineer

    3 weeks ago

    Understanding Recruitment Cambridge, United Kingdom

    **1st Line Support Engineer** · An exciting new opportunity has arisen for an experienced 1st Line Support Engineer with ticketing system experience to join a global consultancy, based at their offices in Cambridge with the hybrid agreement of 3 days in office. As the 1st Line Su ...