Deputy Ward Manager - London, United Kingdom - North Middlesex University Hospital NHS Trust

Description

Job summary

Position: Deputy Ward Manager Salary/Band: 6 Location: Tower 4 Ward (T4) Hours: per week Responsible to: Ward Manager/Matron

Accountable to: Associate Director of Nursing for Medicine and Urgent Care

Main duties of the job

The Deputy Ward Manager, with the support of the Ward Manager, will ensure the implementation of effective clinical practice of all staff so the patients receive the highest possible standard of care.

Responsible for the day to day management of the clinical area and the environment in the absence of the Ward Manager

To be the patients advocate and provide them with a voice to express their views on their care plans from both medical and nursing perspectives.

To facilitate effective communication between all members of the multidisciplinary team and associate departments. Possess excellent skills I providing the often sensitive and highly emotive information given to patient and relatives.

To ensure, with the support of the Ward Manager, that the ward is safely staffed with a balance skill mix. To ensure, with the support of the Ward manager, an effective use of the roster which is in line with current financial constraints, alongside a basic understanding of the budget set for the ward.

To line manage team members in accordance with HR policies in regards to absence and performance management.

To ensure that team members are compliant with mandatory training and appraisals.

To assist the Ward Manager with compiling the necessary reports required for senior level management.

To assist with complaints in a timely and professional manner.

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

Job responsibilities

To support the ward manager in the day-to-day running of the unit and in achieving team objectives.

uses clinical expertise and specialist knowledge base to work in a collaborative way to extend the role of nursing to meet the needs of our elderly patients, families and carers

Act of role model to develop and encourage harmonious relationships and professional rapport within the department and with other disciplines, departments and external agencies.

working in conjunction with the ward manager to ensure that nursing practice within the ward is of high standard, evidence based and clinically effective.

To work in conjunction with members of the medical team in delivering the highest quality care to our patients.

To act as a team leader for a given group of nurses within the ward. This will involve providing mentorship for them, undertaking appraisals and working with them to achieve their professional development goals.

Effectively induct new staff into the trust/department in accordance with the trusts induction programme.

facilitate the personal and professional development of staff. This involves identifying training and development needs, providing suitable development opportunities and evaluating development actions in accordance with the trusts appraisal and training procedures.

To monitor the level and standard of work undertaken by the team and to guide, coach and advise them as appropriate. Provide briefing prior to and debriefing after all training and development activities.

adopt a team leadership style that motivates and empowers the ward team in attaining and developing high standards of patient care and professional development.

To develop and maintain strong, collaborative relationships with professional colleagues.

To assist the ward manager in monitoring workload within the ward ensuring that resources are adequate to provide and maintain high standard of care.

To be aware of adult safeguarding policies and procedures. Liaise with senior nursing/medical staff with regards to any concerns regarding our patients and their families during hospitalisation.

To deal with enquiries/concerns/complaints from patients and visitors in a courteous, timely and appropriate manner, informing a senior member of staff when appropriate actions taken or when necessary referring an enquiry to a more appropriate member of staff.

To liaise with patients next of kins and/or main carers; to keep them fully informed of the patients condition; to deal appropriately with patients/relatives coping with difficult situations bereavement, unexpected hospitalisation.

To encourage health promotion strategies and health education activities.

To liaise appropriately with all members of the multidisciplinary team in a manner that promotes effective teamwork, participation in MDT meetings.

To support the ward manager in achieving ward/dept. agreed objectives.

To act as an advocate for the nursing team, ensuring that clinical decisions are made with appropriate input from the nursing team.

To support and facilitate junior staff in their development, contributing to the learning environment by participating in ward teaching programmes. Working alongside student nurses and others in a learning capacity.

To participate in trust wide programmes that enhances the quality of nursing care.

To attend the mandatory training when required to do so, and training updates.

To ensure that own practice and that of junior staff is evidence based.

To keep a personal portfolio and is able to identify personal learning needs through annual appraisal and feedback sessions with named mentor.

Act in accordance with the code of professional conduct and the trust code of behaviour.

partaking in audits to inform and enhance patient care accordingly.

Responsible for co-ordinating shifts on the ward ensuring skill mix and appropriate allocation of patients.

Act as advocate for patients/families.

To act as deputy to the ward manager in their absence.

participates in the interviewing and selection, orientation and development of new staff within the ward and ensures that mandatory training and other training needs are met.

provides a supportive learning environment for students and other staff attending staff who may be based on the ward.

education and qualifications

Essential

Desirable

skills and abilities

Essential

Desirable

Experience

Essential

Desirable

personal qualities

Essential

values

Essential