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    Partnerships Development Manager - London, United Kingdom - IAG Loyalty

    IAG Loyalty
    IAG Loyalty London, United Kingdom

    2 days ago

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    Description

    Since the launch of Avios in 2011, we have evolved from a leader in travel rewards to a leader in loyalty.

    We design customer loyalty programmes, build loyalty management tools, provide loyalty tech solutions and produce invaluable data and customer insights to maximise and leverage the ever-increasing potential of loyalty.

    We've created millions of memories for members around the world, harnessing their loyalty and love for travel with hotel and flight rewards and unforgettable experiences.

    150+ partnerships with the biggest names in travel, retail, hospitality, finance and more.

    You can find more information on Avios, IAGL and our values on our Youtube channel - and at

    As part of IAG Loyalty's growth strategy, we areworking towards the goal of turning Aviosinto a truly global currency and seeing it adopted by other businesses worldwide,for example by expanding the Avios through currency partnerships that sees Avios being adopted by the currency of other airline loyalty programmes.

    We also see opportunities todeepen relationships in travel and hospitality through currency partnerships.

    This not only goes someway to globalise Avios as a currency but providescustomers with a wider network in which to collect and redeem points.

    Reporting directly to the Head of Global Currency, the Senior Partnership Development Manager will ultimately be responsible for driving the business development effort and managing strategic relationships with prospective and newly acquired Global Currency Partners (hereon GCPs).

    You will act as the primary contact during the business development process, working closely with prospects to understand and support their objectives whilst also focusing on delivering sustainable commercial value for IAG Loyalty and increasing the footprint of the Avios brand worldwide.

    Business Development
    Work closely alongside the Head of Global Currency to drive the top of and mid-funnel business development process, particularly sales pitches and commercial negotiation
    Drive the business development pipeline, cultivating leads and initiating contact with prospects through to negotiation
    Champion the Global Currency vision by negotiating strategic and commercial models recommended by the Senior Manager that will deliver value to GCPs and IAG Loyalty
    Foster strong, collaborative and positive relationships with prospective GCP stakeholders, understanding their needs and objectives throughout the business development process
    Leverage compelling case studies and feedback created by the Global Currency team to support business development activities
    Ensure existing GCP contractual obligations and exclusivities are considered as part of the business development process
    Work closely with the fraud teams to ensure fraud prevention remains a central component of the business development process

    Together with Senior Manager, negotiate on new and expanded deals for Non-Air Partnerships for GCPs in conjunction with the joint commercial team.

    Mentor other members of the Strategy and Growth team with business development and best practice

    This position requires a high-energy and pacesetting individual with a passion for relationship management and experience of working with strategic global brands.

    ~5+ years experience in a business development or account management environment, preferably with non-airline partner relationships such as Financial Services or Retail
    ~ Outstanding communication and interpersonal skills, with the ability to engage and influence stakeholders at a senior level
    ~ Negotiation experience with the ability to take multiple perspectives into account
    ~ Comfort at dealing with ambiguity and proactive at problem solving, pre-empting risks and challenges
    ~ and how digital experience and platform features (e.g.) supports business, strategic and financial outcome
    ~ Working knowledge of other languages desirable.
    ~ Be data-centric and use insights/analytics to shape decision making

    Annual Bonus (dependant on Company & Individual Performance)
    ~ Discounts on BA flights and holidays from day one for you, your friends and family
    ~ Unlimited standby and premium standby fares for you and your nominees on the full BA network and numerous other partner airlines
    ~ Exciting global travel industry discounts including flights with hotels, rail, cruises & tour operators also available through travel providers
    ~ Company Pension of 9% (6% company/3% employee)
    ~ Private Health Care with Bupa
    ~25 days annual leave, the ability to buy or sell up to 5 days leave per year, 2 days charity leave and a day off on your birthday
    ~ Hybrid working model – approx. 50/50 between office and home
    ~ Travel Insurance
    ~ Cycle to work scheme
    ~ Life Assurance

    This role will be based at IAGL's London office in Victoria, and we have a blended approach to working at IAGL.

    Our Blend is our interpretation of hybrid working, where our colleagues are empowered to choose the location for them to produce their best work.

    Based on your to-do list, colleagues either choose the office or home working that day.
    Inclusion and diversity are integral to the success of IAG Loyalty. We also welcome discussions about flexible working.
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