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    Assistant Customer Care Manager - Bristol, United Kingdom - Signature Recruitment

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    Description

    Signature are delighted to be recruiting for an Assistant Customer Care Manager role for an exciting luxury goods FMCG client based in Avonmouth.

    The ideal candidate will have specific team leadership experience within an office-based environment and will have a passion for driving success.


    Based salary up to £33,000 with opportunities for a bonus.
    Hybrid working
    Private Medical Insurance
    Generous discounts on all products
    On-site parking
    First point of contact for escalated customer queries and complaints
    Ensuring all team training is up to date and being as and when it is needed.
    Team administration including holiday requests, performance reviews, Human Resource operations and training schedules.
    Monitoring customer satisfaction feedback to ensure that customer service is being improved.
    Management experience within a call centre environment
    This is a full-time position working 40 hours across 5 days a week.

    The role is based in Avonmouth with free parking so you will need to be able to drive to reach the office.

    Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process.

    For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.

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