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    Operational Manager for Community Services - London, United Kingdom - ALO YOGA

    ALO YOGA
    ALO YOGA London, United Kingdom

    3 weeks ago

    Default job background
    Description

    The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo's business and guest experience strategy to life in the store.

    This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo's Guiding Principles. This role's north star is pointed at ensuring that guest experience in the store is exceptional.
    Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
    Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
    Business Leader
    Represent the business in meetings and on conference calls, in partnership with General Manager
    Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; quarterly business review and sales planning)
    Future planning workflow business needs to protect optimal performance
    Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do
    Establish internal & external pipeline through succession planning and recruitment strategy
    Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
    Business Partner
    Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
    Demonstrate an ability to navigate the organization with a balance of business need and brand culture
    Working knowledge of MS Office (Word, Excel and Outlook)
    Agile with the ability to handle multiple tasks in a changing environment
    Highly Motivated by driving business in a fast-paced, innovative environment
    Business owner mindset with an entrepreneurial spirit

    Seniority Level:
    Mid-Senior level

    The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team.

    In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.

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