Jobs
>
Kidderminster

    Deputy PCN Operations Manager - Kidderminster, United Kingdom - Wyre Forest Health Partnership

    Default job background
    Permanent
    Description

    Job summary

    The Wyre Forest Health Partnership are looking are looking to recruit a Deputy PCN Operations Manager to work 24 hours per week. The keen and enthusiastic individual will work closely alongside thePCNOperations Manager to ensure the smooth day-to-day functioning of the service and to provide leadership and guidance to the administrative and support staff.

    Main duties of the job

    Lead the team when the PCN Operations Manager is absent.

    To deliver day to day employee management activitiesas required or delegated by the PCN Operations Manager.

    To deliver an outstanding patient experience

    To support the PCN Operations Manager indelivering the profitability of the delegated PCN services, driving greatresults and performance to an outstanding standard.

    Support the equality, diversity and rights of patients, carers andcolleagues, ensuring rights, privacy, dignity needs and beliefs of patients,carers and colleagues are respected at all times.

    About us

    Wyre Forest Health Partnership:one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.

    WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c patients. We have a very strong quality improvement ethic, and are always looking to improve.

    WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

    Job description

    Job responsibilities

    Work closely with the PCNOperations Manager to ensure the smooth day-to-day functioning of the operationand to provide leadership and guidance to the administrative and support staff.

    Lead the team when the PCN Operations Manager is absent.

    To deliver day to day employee management activitiesas required or delegated by the PCN Operations Manager.

    To deliver an outstanding patient experience

    To support the PCN Operations Manager indelivering the profitability of the delegated PCN services, driving greatresults and performance to an outstanding standard.

    Support the equality, diversity and rights of patients, carers andcolleagues, ensuring rights, privacy, dignity needs and beliefs of patients,carers and colleagues are respected at all times.

    Act in accordance with the organizations purpose andprinciples, Care, Commitment, and Integrity. Supporting the delivery ofoutstanding Primary Care.

    Invest in your personal and professional development to achieve your potential, by doingmore, doing better, or doing different. Continuously engage with andactively contribute to your Profession.

    Support the PCN Operations Manager to create theconditions for all Employees to thrive, make their best contribution andachieve their potential.

    Manage clinicians within multi-disciplinary and matrix teams to achieve anddeliver clinical outcomes, in line with business needs, WFHP Policiesand healthcare guidance.

    Directly manage the PCNServices team in the absence of the PCN Operations Manager, including allnon-clinical employees, PCN workflow and organisation, ensuring a safe,efficient and effective operation.

    Management andLeadership - Support the PCN Operations Manager in managing the EmployeeLifecycle as required or delegated by the PCN Operations Manager. Including,where appropriate, employee appraisals or sickness absence meetings. Ability tohave courageous conversations and address shortfalls as well as celebratesuccesses.

    CommercialProfitability - Assist the PCN Operations Manager in delivering commercialprofitability, monitor and manage direct costs and understand serviceprofitability and business next steps. Work with the PCN Operations Manager toidentify cost savings and revenue growth.

    Patient Services - Collaborate with the PCN Operations Manager todeliver effective, efficient patient care. Handle patient complaintseffectively, seeking resolution and maintaining patient satisfaction.

    Person Specification

    Qualifications

    Essential

  • N/A
  • Desirable

  • N/A
  • Experience

    Essential

  • Full UK Driving License/Access to Transport (This role will require cross site working)
  • Desirable

  • Understanding of healthcare regulations, compliance and industry standards including QOF, CQC and CIEF.
  • Experience attending meetings with other healthcare professional/administrators.
  • Experience of presenting to audiences of healthcare professionals/administrators at meetings.


  • Jobsworth Rec Halesowen Industrial Kidderminster, United Kingdom

    Jobsworth are currently seeking Traffic Management Operatives of all levels on behalf of our client based in Kidderminster. This will be an ongoing contract with competitive rates of pay depending of qualifications and experience. · What We Need From You · - IPVF / IPV / TMF / AB ...


  • Touchstone Traffic Solutions Limited Kidderminster, United Kingdom

    **Job description** · Due to expansion and contract awards, we are currently recruiting experienced (All Level) Traffic Management operatives/ 12A-12B-12D. · - Must be experienced. · - Full Driving Licence · - Able to work overtime and have flexibility to work unsocial hours to m ...


  • Circle Recruitment Kidderminster, United Kingdom

    **Cyber Security Operations Manager / Service Delivery Manager · Flex Kidderminster · £85k** · I'm working with an exciting growing client who deliver **Managed Security Services** and have a **great new opportunity,**where a sizable technical team are delivering Intrusion Detect ...

  • Novoexec

    Operations Manager

    3 weeks ago


    Novoexec Kidderminster, United Kingdom

    The Company · Our client specialise in maximising the service performance of process plant and equipment, used to convey, store or process bulk solid materials within utilities, primary manufacturing and process industries. The company's service offering consists of a package of ...


  • Jobsworth Rec Halesowen Industrial Halesowen, United Kingdom

    Jobsworth are currently seeking Traffic Management Operatives of all levels on behalf of clients based in Halesowen and surrounding Areas. This will be an ongoing contract with competitive rates of pay depending of qualifications and experience. · We are looking for flexible and ...

  • Your Claim Matters

    Operations Manager

    4 weeks ago


    Your Claim Matters Wolverhampton, United Kingdom

    We are currently looking for an Operations Manager to join our busy team based in Wolverhampton. · **Salary**: 30-40K · **Location**: Wolverhampton · **The Role**: · We recognise our colleagues are the backbone of our business and we are looking for someone to work closely with o ...

  • Kerry Collins Recruitment Ltd

    Operations Manager

    3 weeks ago


    Kerry Collins Recruitment Ltd Birmingham, United Kingdom

    **Operations Manager** · **Salary**: £35,000-£40,000 plus bonus, car allowance, and pension. · **Hours**: Monday to Friday, 40 hours per week · **Location**: Birmingham - overseeing accounts Nationwide · We are looking to hire a data-driven Operations Manager with a background in ...

  • Newton Colmore Consulting Ltd

    Operations Manager

    4 weeks ago


    Newton Colmore Consulting Ltd Birmingham, United Kingdom

    Operations Manager - Medical Devices - Biomedical - South Birmingham · Due to a Medical Devices company's recent growth, they are in need of a new Operations Manager to help with the establishing and running of the companies Supply Chain, Quality Assurance and Operations duties. ...

  • Shorterm Group

    Operations Manager

    3 weeks ago


    Shorterm Group Willenhall, United Kingdom

    Operations Manager - Manufacturing Wolverhampton Permanent · Our client produces high quality general and technical metal pressing, welded assembly and laser cut metal parts and fabrications and they are actively seeking an experienced Operations Manager. The role will be part of ...

  • Talbots Law

    Operations Manager

    5 days ago


    Talbots Law Stourbridge, United Kingdom

    Operations Manager · Dispute Resolutions · Stourbridge · Full time, permanent opportunity · We are looking for an organised individual to join Talbots as Operations Manager for our Dispute Resolutions Department. To be successful, you will have previous experience of the legal en ...

  • Howells Solutions

    Operations Manager

    2 weeks ago


    Howells Solutions Redditch, United Kingdom

    **Operations Manager** · **Social Housing Planned Works & Refurbs** · **£70-80k / Permanent** · **West Midlands Based** · Here at Howells we are working with a leading property maintenance and refurbishment contractor to recruit an Operations Manager to run a Planned Works sectio ...

  • Adjusting Appointments Limited

    Operations Manager

    3 weeks ago


    Adjusting Appointments Limited West Midlands, United Kingdom

    Loss adjusting operation has the need for a Operations Manager in their Domestic Major Loss & Agricultural team in the Midlands/South West operation. Ideally living in or around this region you would be involved in driving performance and ensuring your teamcontinue to deliver to ...

  • Fawkes and Reece

    Operations Manager

    3 weeks ago


    Fawkes and Reece West Midlands (Region), United Kingdom

    **Operations Manager** · **Permanent** · **West Midlands** · **£60-70k (Negotiable for the right person depending on experience)** · **Plus, Company Vehicle & Fuel Card** · **The Client** · Our Client are one of the UK's leading providers of planned and responsive maintenance ser ...

  • EA FIRST LTD

    Operations Manager

    2 weeks ago


    EA FIRST LTD Birmingham, United Kingdom

    UK Manufacturing Business based in Birmingham looking to recruit an Operations Manager · - Excellent opportunity to progress and develop into a General Management role · - UK Manufacturing Business based in Birmingham looking for an experienced Operations Manager to lead their wa ...

  • Blue One Hospitality Management

    Operations Manager

    2 weeks ago


    Blue One Hospitality Management Birmingham, United Kingdom

    **Role**: Operations Manager (40 hours per week) · **Salary**: £35k -£40k per annum · **Location**: Midlands · Join our growing team and take advantage of our fantastic Operations Manager opportunity at **Blue One Group Ltd** · We are looking for an **Operations Manager** to come ...

  • Howells Solutions

    Operations Manager

    3 weeks ago


    Howells Solutions Birmingham, United Kingdom

    **Operations Manager** · **Social Housing Planned Works** · **£65-80k / Permanent** · Here at Howells we are working with a leading property maintenance and refurbishment contractor to recruit an Operations Manager to run a Planned Works section of their business in the West Midl ...

  • STONE RECRUITMENT GROUP LIMITED

    Operations Manager

    2 weeks ago


    STONE RECRUITMENT GROUP LIMITED Birmingham, United Kingdom

    **Operations Manager (Legal) - Birmingham** · My client is a leading national law firm with multiple offices in the UK. They are renowned for the care of their staff as well as the work they do for their clients. They offer a supportive and professional work environment in modern ...

  • Reed Business Support

    Operations Manager

    2 weeks ago


    Reed Business Support Walsall, United Kingdom

    Do you want to join an award-winning firm that strives for excellence and success for our clients, our people and our business? · I'm currently seeking an **Operations manager** for an a**ccountancy firm,** experience is essential but I'm open to conversations. · **The role** · T ...

  • Lanesra Technical Recruitment Ltd

    Operation Manager

    3 weeks ago


    Lanesra Technical Recruitment Ltd Tyseley, United Kingdom

    Position**:Operations Manager** · Location**:Birmingham** · Salary**:£55-65k (Neg DOE), £6.6k car allowance, 20% discretionary bonus and excellent benefits** · Hours**:40 hours per week Monday - Friday** · Our Client: Is the UK leader in Environmental Solutions. They offer servic ...

  • Rockpool Recruitment LTD

    Operations Manager

    1 week ago


    Rockpool Recruitment LTD Sutton, United Kingdom

    **Operations Manager** · This is an exciting opportunity for an ambitious and experienced Operations Manager with a travel background to join a market leader that specialises in Educational Travel and Events. This is an innovative company that offers unique, immersive tours thata ...