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    General Manager- Delivery - London, United Kingdom - Lewisham and Greenwich NHS Trust

    Lewisham and Greenwich NHS Trust
    Lewisham and Greenwich NHS Trust London, United Kingdom

    3 weeks ago

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    Description

    Reporting directly to the Deputy Director of Performance and Planning the General Manager Elective Care will work closely with Trust operational managers and a motivated RTT and Performance team to deliver elective recovery, improve health outcomes and reduce the waiting times and health inequalities experienced by our local population.

    As a senior member of the Performance and Business Intelligence Division, the post holder will work closely with the Performance team and all Clinical Operational Management teams to ensure the effective adoption of best practice processes and policies in respect of all elective care services across Lewisham and Greenwich NHS Trust.

    They will manage the overall RTT and validation team and provide effective senior leadership, expertise and audit across the organisation to ensure accurate patient pathway management in accordance with national rules and the SEL Access Policy.

    Our people are our greatest asset.

    Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement.

    We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

    ~ Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

    ~ Improving the experience of staff with disability

    ~ Improving the EDI literacy and confidence of trust staff through training and development

    ~ The General Manager Elective Care will be responsible for ensuring (in conjunction with the Divisional leads) that divisions and directorates have effective local processes and governance in place. The postholder will work closely with the performance team, clinical operational teams, and corporate expertise (the transformation team, the patient experience team, the Trust communications team) to ensure that an overall Elective Recovery and Improvement programme is developed in the best interest of our patients while also improving the data quality of our patient waiting lists. The post holder will be experienced in operational management and project management, with a proven track record of delivering sustainable change programmes across complex pathways with multiple stakeholders. They will maintain programme documentation including project plans providing updates and high level communication to the relevant Trust Governance meetings on Elective Recovery and Improvement.


    The post holder will be responsible for liaising with our population health management team and the ICS to ensure we understand the potential impact of health inequalities within our waiting list and that our patient communication and other strategies include actions to tackle these issues.

    The post holder may be required to deputise for the Deputy Director of Performance and Planning.
    Qualifications and Training
    Master's degree/equivalent experience
    Postgraduate training
    Evidence of continuing professional development that enhances theoretical and practical knowledge
    Use of computer software including Microsoft windows, Microsoft word, Microsoft Excel, power point, MS project

    Project management qualification e.g. PRINCE 2, Managing Successful Projects

    Management experience in the NHS to include experience at senior level where change management skills have been required within the post
    Experience in project management delivery with evidence of leading and managing large scale improvement projects in the health and or community setting
    Project management at a senior level with evidence of leading and managing improvement projects
    Experience of analysing complex data with multiple components of information in both qualitative and quantitative formats
    Experience of undertaking audits and using measurements for improvement methodology within change projects
    Knowledge of research, audit, data collection and analysis methodologies
    Specialist knowledge, practical application and experience in change management, modernisation, service redesign, facilitation and successful implementation of service improvements at a senior level
    Ability to empathise and build rapport with clinicians, front-line staff, managers and others to influence, motivate and engage them in specific projects,
    To ensure successful delivery through stakeholder engagement and transformational strategies
    High level people management skills
    Organisational and project management skills, with the ability to manage priorities and achieve delivery against challenging deadlines
    University Hospital Lewisham and Queen Elizabeth Hospital (Cross site role)
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