- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
- 3+ years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor's degree preferred
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Client Success Manager
3 weeks ago
Krome Technologies Ltd Chertsey, United Kingdom Full timeLocation: Chertsey, Surrey · Contract Type: Permanent · Job Type: Full time · Salary: £40,000 - £55,000 Basic (dependent on experience), c£70,000 OTE · Are you a positive, self-motivated and personable individual, driven by delivering a high-quality service to clients? · The Com ...
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Customer Success Manager
2 weeks ago
Plum Personnel Sunbury-on-Thames, United KingdomCUSTOMER SUCCESS MANAGER · Sunbury on Thames · Salary £40,000 to £45,000 DOE · About the Role · The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supporting a geographic sales team. The role is responsible for ensuring all received o ...
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Customer Success Manager
3 weeks ago
Plum Personnel Sunbury-on-Thames, United KingdomCUSTOMER SUCCESS MANAGER · Sunbury on Thames · Salary up to £40,000 DOE · About the Role · The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supporting a geographic sales team. The role is responsible for ensuring all received orders ...
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Customer Success Manager
5 days ago
M2 Professional Recruitment Services Ltd Slough, United KingdomOur client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. · The company provide specialist invoice finance facilities to businesses who operate in the contract recruitment sector allowing them ac ...
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Customer Success Manager
3 weeks ago
INTEC SELECT LIMITED Hounslow, United Kingdom**Customer Success Manager** · **Overview**: · Our client have a flexible approach to home working but will require weekly to their HQ's located in Heathrow. · - The main responsibility for this position will be to build and deliver proofs-of-concept to address specific business ...
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Customer Success Manager
3 weeks ago
Henley Executive Ltd Twickenham, United Kingdom**Customer Success Manager** · **Twickenham** · **£35,000 - £38,000, OTE £60,000+** · We have an opportunity for aCustomer Success Managerto join a rapidly developingTechnology business nearTwickenham and become a valuable part of the Customer Success team. · Based in their offic ...
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B2b Marketing Success Manager
3 weeks ago
Advanced Resource Managers Limited Woking, United Kingdom**B2B Marketing Success Manager - Woking (Hybrid) - Permanent - £40,000 - £50,000 DOE** · Advanced Resource Managers are looking for a Marketing Success Manager to join their esteemed B2B client in Woking on a permanent, hybrid basis. · This is an exciting opportunity for a passi ...
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B2b Marketing Success Manager
2 weeks ago
Advanced Resource Managers Limited Woking, United Kingdom**B2B Marketing Success Manager - Woking (Hybrid) - Permanent - £35,000 - £50,000 DOE** · Advanced Resource Managers are looking for a Marketing Success Manager to join their esteemed B2B client in Woking on a permanent, hybrid basis. · This is an exciting opportunity for a passi ...
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Customer Success Manager
2 weeks ago
Muso London, United KingdomDo you have at least 3 years experience working as a Customer Success Manager (CSM) in a SaaS company? · Would you like to work with a company that provides the most complete and trusted view of global piracy, media consumption and demand?If so read on. · Here at MUSO we are look ...
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Customer Success Manager
1 week ago
Corporate Recruitment Solutions London, United Kingdom**Job Title: Customer Success Manager** · **Location: London** · **Salary: Competitive** · About **Customer Success Manager** · My client is an award winning fintech lender who are disrupting the SME lending landscape. They have an end-to-end financial management platform allowin ...
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Customer Success Manager
3 weeks ago
Navis London, United Kingdom**Customer Success Manager** · **Whats in it for you?** · - 25 days annual leave · - Health Plan · - Life Assurance · - Flexible and Hybrid working · **Experience required**: · - Proven work experience as a Customer Success Manager or similar role · - Technical skills required, a ...
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Customer Success Manager
3 weeks ago
Corporate Recruitment Solutions London, United KingdomHybrid working, Central London twice a week · **About the Customer Success Manager** · My client is a leading provider of Loyalty integration schemes. Being originally based in the US and seeing excellent growth over the UK Market in the last 10 years they are market leaders with ...
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Advisor Success manager
2 weeks ago
C&M Travel Recruitment London, United Kingdom Full timeAdvisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. · Advisor success mangers duties · -Manage 10 ...
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Client Success Manager
3 weeks ago
Aspire London, United KingdomAre you are an experienced quantitative Research Manager looking for a change? Excited by the prospect of informing brand decisions for clients such as Coca-Cola & Rimmel London? As Client Success Manager for this modern research & insights company you willhave opportunities to i ...
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Customer Success Manager
2 weeks ago
Redimeer London, United Kingdom**Customer Success Manager | London | Remote | Salary up to £50k + Commission** · **Salary**: £50,000 + Commission & Benefits · **Location**: Remote with occasional travel into their London office · My client is looking for an experienced Customer Success Manager with recruitment ...
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Customer Success Manager
1 week ago
Corporate Recruitment Solutions London, United Kingdom**Job Title: Customer Success Executive (12 months FTC)** · **Location: London** · **Salary: Competitive** · About **Customer Success Executive** · My client is an award winning fintech lender who are disrupting the SME lending landscape. They have an end-to-end financial managem ...
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Customer Success Manager
3 weeks ago
Edbury Daley London, United KingdomOur client is a global leader in Hospitality focused P2P software and they are looking to hire an outgoing and personable individual who can work with key clients to help them get the best out of their systems to improve their purchasing effectiveness. Someonewho understands cust ...
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Client Success Manager
2 weeks ago
Carbon Global Limited London, United Kingdom**Job Title**:Client Success Manager · **Location**: London · **Salary**: £34k - £38k per annum DOE · **Job Type**:Permanent, Full Time · **The Company**: · Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Tech and ...
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Client Success Manager
3 weeks ago
Pareto London, United KingdomPareto is the UK's largest and most successful graduate assessment, placement and training organisation. Market leaders in our field, we've pioneered an innovative approach and a unique philosophy toward sales recruitment, training and development. · We pride ourselves on going f ...
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Client Success Manager
3 weeks ago
Round Pegs Recruitment London, United KingdomA fintech business that services the investment and wealth management industry is seeking a CRM/CSM to join their growing team. · The Client Success Manager will interface directly with manager research teams to get them started and continue to request and review fund due diligen ...
Senior Client Success Manager - Egham, Surrey, United Kingdom - Gartner
Description
Senior Client Success Manager - Global Enterprises - German Speaking
Egham, UK or Barcelona, Spain
About the role:
The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do:
What you will need:
Who are we?
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .
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