Jobs
>
Falkirk

    IT Systems Support Analyst - Falkirk, United Kingdom - Accord Business Solutions

    Accord Business Solutions
    Accord Business Solutions Falkirk, United Kingdom

    2 weeks ago

    Default job background
    Description

    Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team.

    This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support.


    Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLA's.


    • Recording of solutions to client issues through our service desk ticketing systems and knowledge base.
    • Experience working with a Managed Service Provider or service desk environment.
    • Proficient in supporting Microsoft Windows Desktop Operating Systems.
    • Microsoft/Office 365 Administration Experience.
    • Basic Administration of Windows Server Operating Systems
    • Cyber Security Awareness
    • Have experience of service desk ticketing systems.
    Networking experience, including Switching, Routing, Firewalls and Wireless technologies;


    • Microsoft Azure Cloud Platform
    • Citrix and Remote Desktop Services solutions
    • Professional Industry standard certifications (MCP, CCNA, CCA-V etc...)
    • Driving Licence as occasional travel throughout the UK.


    With Accord, you'll be given the opportunity to grow and truly thrive in your role, whilst also having the opportunity to really take your career in the direction you want it to go.


    Alongside a competitive salary, you'll also be offered:

    • Access to our Medical Insurance
    • Holiday Allowance of 33 days per year (including stats)
    • Company Pension Scheme
    • Discretionary Company Bonus
    • Access to our leading EV/Hybrid Car Lease Scheme

  • Change Recruitment

    IT Support Analyst

    1 week ago


    Change Recruitment Glasgow, United Kingdom

    30K - IT Support Analyst - Glasgow - in office · Excited to be recruiting for an IT Support Analyst for one of our Glasgow based clients. · This role also requires a great team fit who can be personable. As a main point of contact within the business for all things IT related the ...

  • Sanderson

    IT Support Analyst

    2 weeks ago


    Sanderson Edinburgh, United Kingdom

    I am currently looking to recruit several IT Support Analysts for my client during what is an exciting period of growth. This is an exceptional opportunity to join a company that invests in not just your technical growth but your personal development andwell-being. · You could be ...

  • Pertemps Glasgow Perms

    IT Support Analyst

    1 week ago


    Pertemps Glasgow Perms Glasgow, United Kingdom

    **IT Support Analyst** · **Location**:Glasgow. · **Salary**:Up to 30K (dependent on experience). · **Term**:Permanent. · **Key Responsibilities**: · - Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Manag ...

  • QA Ltd

    IT Support Analyst

    3 weeks ago


    QA Ltd Glasgow, United Kingdom

    Do you want to make a difference by helping to improve lives? Can you be a great team member and be supportive, creative and excellent at what you do? Then why not join this fantastic organisation and be part of a first-class team delivering quality careand support. · The Mungo F ...


  • Recruit Moore Ltd Linlithgow, United Kingdom

    Recruit Moore have been approached by our client in Linlithgow to support them in finding a 1st Line Support Analyst. · As the 1st Line Support Analyst, you will be the main point of contact for customer enquiries at varying stages of their journey, from making initial enquiries ...

  • Meraki Talent Limited

    Support Analyst

    2 weeks ago


    Meraki Talent Limited Glasgow, United Kingdom

    Meraki Talent are looking to appoint an experienced Insurance Administrator for an exciting role within the heart of Glasgow. · Working as part of an established team, you will be responsible for managing an escalation process, whilst building meaningful relationship with interna ...

  • Change Recruitment

    IT Support Analyst

    1 week ago


    Change Recruitment Edinburgh, United Kingdom

    **IT Support Analyst - Permanent - Edinburgh/Hybrid - £32k, plus excellent benefits** · Change Digital are recruiting on behalf of a Scottish based organisation who have been established for over 100 years with offices across Scotland & the UK. Our client is looking for a talente ...

  • Be-IT Resourcing

    IT Support Analyst

    1 week ago


    Be-IT Resourcing Glasgow, United Kingdom

    Are you a 1st line support engineer with some commercial experience, looking for your next role? Would working as part of a small team and getting hands-on exposure to projects like implementing Cyber Essentials & Azure be of interest to you? Then look nofurther · I am currently ...

  • FPSG Connect

    IT Support Analyst

    1 week ago


    FPSG Connect Edinburgh, United Kingdom

    **IT Support Specialist** FPSG are proudly working in partnership with a highly reputable professional services firm based in the UK. We are looking to add an ambitious IT Support Specialist to the Edinburgh team on a permanent contract that preferably has experience in Azure Clo ...


  • FPSG Connect Edinburgh, United Kingdom

    **Infrastructure Support Analyst** · FPSG are proudly working in partnership with an academic professional institution based in the heart of Edinburgh. Due to expansion we are adding an Infrastructure Analyst to join the backbone of the IT & Digital team. · **You will have a work ...


  • Netwirking Ltd Edinburgh, United Kingdom

    **£35,000-£55,000 per year** · **Monday-Friday** · **9am-5pm** · **Hybrid working** · Netwirking Recruitment are working with a multinational firm who are looking for an experienced Application Support Analyst to join their team in Edinburgh. · The firm offer great work life bala ...


  • Atalian Servest Glasgow, United Kingdom

    **Job Reference: /SW/16-11/726/11/RP** · **Job Title: Desktop Support Analyst** · **Location: Glasgow**- _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 09:00 - 17: hours per week** · ...


  • Change Recruitment Glasgow, United Kingdom

    Are you an experienced 1st Line Application Support Analyst ? · Do you able to write basic SQL queries ? · Would you like to progress your career and become a SQL Developer ? · If so I have a really interesting role for you with my client who is based in Glasgow city centre and t ...


  • Atalian Servest Edinburgh, United Kingdom

    **Job Reference: /SW/16-11/726/11** · **Job Title: Desktop Support Analyst** · **Location: Edinburgh - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 09:00 - 17: hours per week** · ** ...


  • Forth Valley College Falkirk, United Kingdom

    Job Description · The College is currently undergoing a restructure in a number of areas. Please note that this could impact on this post and may result in this vacancy being withdrawn at short notice and additionally this may result in a delay to our normal recruitment timeline ...

  • Forth Valley College

    Senior Support Analyst

    16 hours ago


    Forth Valley College Falkirk, United Kingdom Full time

    Job Description · The College is currently undergoing a restructure in a number of areas. Please note that this could impact on this post and may result in this vacancy being withdrawn at short notice and additionally this may result in a delay to our normal recruitment timeline. ...


  • Be-IT Resourcing Edinburgh, United Kingdom

    Are you currently a Platform Administrator or Application Support Analyst with good IT Skills? Do you have a good knowledge of the financial industry and related regulations? Would you like to work for an exciting FinTech business, recognised as one of thebest in their industry, ...


  • Appcastenterprise Edinburgh, United Kingdom

    **Job Description** Lead Applications Support Analyst · Position Description · From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be im ...


  • Search Consultancy Glasgow, United Kingdom

    I have an exciting opportunity for an experienced Data Analyst/Project Administrator to join my client on an fixed term contract for 6 months with an immediate start. · You will support with a project for the HR team as they prepare to upgrade their internal HR system. This is a ...


  • QA Ltd Edinburgh, United Kingdom

    **Employer description**: · Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. · **Overview**: · If you are looking for an exciting and unique opportunity, Computershare are currently seeking a T ...