- Recording of solutions to client issues through our service desk ticketing systems and knowledge base.
- Experience working with a Managed Service Provider or service desk environment.
- Proficient in supporting Microsoft Windows Desktop Operating Systems.
- Microsoft/Office 365 Administration Experience.
- Basic Administration of Windows Server Operating Systems
- Cyber Security Awareness
- Have experience of service desk ticketing systems.
- Microsoft Azure Cloud Platform
- Citrix and Remote Desktop Services solutions
- Professional Industry standard certifications (MCP, CCNA, CCA-V etc...)
- Driving Licence as occasional travel throughout the UK.
- Access to our Medical Insurance
- Holiday Allowance of 33 days per year (including stats)
- Company Pension Scheme
- Discretionary Company Bonus
- Access to our leading EV/Hybrid Car Lease Scheme
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IT Support Analyst
1 week ago
Change Recruitment Glasgow, United Kingdom30K - IT Support Analyst - Glasgow - in office · Excited to be recruiting for an IT Support Analyst for one of our Glasgow based clients. · This role also requires a great team fit who can be personable. As a main point of contact within the business for all things IT related the ...
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IT Support Analyst
2 weeks ago
Sanderson Edinburgh, United KingdomI am currently looking to recruit several IT Support Analysts for my client during what is an exciting period of growth. This is an exceptional opportunity to join a company that invests in not just your technical growth but your personal development andwell-being. · You could be ...
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IT Support Analyst
1 week ago
Pertemps Glasgow Perms Glasgow, United Kingdom**IT Support Analyst** · **Location**:Glasgow. · **Salary**:Up to 30K (dependent on experience). · **Term**:Permanent. · **Key Responsibilities**: · - Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Manag ...
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IT Support Analyst
3 weeks ago
QA Ltd Glasgow, United KingdomDo you want to make a difference by helping to improve lives? Can you be a great team member and be supportive, creative and excellent at what you do? Then why not join this fantastic organisation and be part of a first-class team delivering quality careand support. · The Mungo F ...
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1st Line Support Analyst
3 weeks ago
Recruit Moore Ltd Linlithgow, United KingdomRecruit Moore have been approached by our client in Linlithgow to support them in finding a 1st Line Support Analyst. · As the 1st Line Support Analyst, you will be the main point of contact for customer enquiries at varying stages of their journey, from making initial enquiries ...
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Support Analyst
2 weeks ago
Meraki Talent Limited Glasgow, United KingdomMeraki Talent are looking to appoint an experienced Insurance Administrator for an exciting role within the heart of Glasgow. · Working as part of an established team, you will be responsible for managing an escalation process, whilst building meaningful relationship with interna ...
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IT Support Analyst
1 week ago
Change Recruitment Edinburgh, United Kingdom**IT Support Analyst - Permanent - Edinburgh/Hybrid - £32k, plus excellent benefits** · Change Digital are recruiting on behalf of a Scottish based organisation who have been established for over 100 years with offices across Scotland & the UK. Our client is looking for a talente ...
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IT Support Analyst
1 week ago
Be-IT Resourcing Glasgow, United KingdomAre you a 1st line support engineer with some commercial experience, looking for your next role? Would working as part of a small team and getting hands-on exposure to projects like implementing Cyber Essentials & Azure be of interest to you? Then look nofurther · I am currently ...
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IT Support Analyst
1 week ago
FPSG Connect Edinburgh, United Kingdom**IT Support Specialist** FPSG are proudly working in partnership with a highly reputable professional services firm based in the UK. We are looking to add an ambitious IT Support Specialist to the Edinburgh team on a permanent contract that preferably has experience in Azure Clo ...
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Infrastructure Support Analyst
1 week ago
FPSG Connect Edinburgh, United Kingdom**Infrastructure Support Analyst** · FPSG are proudly working in partnership with an academic professional institution based in the heart of Edinburgh. Due to expansion we are adding an Infrastructure Analyst to join the backbone of the IT & Digital team. · **You will have a work ...
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Application Support Analyst
3 weeks ago
Netwirking Ltd Edinburgh, United Kingdom**£35,000-£55,000 per year** · **Monday-Friday** · **9am-5pm** · **Hybrid working** · Netwirking Recruitment are working with a multinational firm who are looking for an experienced Application Support Analyst to join their team in Edinburgh. · The firm offer great work life bala ...
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Desktop Support Analyst
3 weeks ago
Atalian Servest Glasgow, United Kingdom**Job Reference: /SW/16-11/726/11/RP** · **Job Title: Desktop Support Analyst** · **Location: Glasgow**- _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 09:00 - 17: hours per week** · ...
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Application Support Analyst
2 weeks ago
Change Recruitment Glasgow, United KingdomAre you an experienced 1st Line Application Support Analyst ? · Do you able to write basic SQL queries ? · Would you like to progress your career and become a SQL Developer ? · If so I have a really interesting role for you with my client who is based in Glasgow city centre and t ...
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Desktop Support Analyst
3 weeks ago
Atalian Servest Edinburgh, United Kingdom**Job Reference: /SW/16-11/726/11** · **Job Title: Desktop Support Analyst** · **Location: Edinburgh - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 09:00 - 17: hours per week** · ** ...
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Senior Support Analyst
3 days ago
Forth Valley College Falkirk, United KingdomJob Description · The College is currently undergoing a restructure in a number of areas. Please note that this could impact on this post and may result in this vacancy being withdrawn at short notice and additionally this may result in a delay to our normal recruitment timeline ...
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Senior Support Analyst
16 hours ago
Forth Valley College Falkirk, United Kingdom Full timeJob Description · The College is currently undergoing a restructure in a number of areas. Please note that this could impact on this post and may result in this vacancy being withdrawn at short notice and additionally this may result in a delay to our normal recruitment timeline. ...
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Platform Support Analyst
22 hours ago
Be-IT Resourcing Edinburgh, United KingdomAre you currently a Platform Administrator or Application Support Analyst with good IT Skills? Do you have a good knowledge of the financial industry and related regulations? Would you like to work for an exciting FinTech business, recognised as one of thebest in their industry, ...
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Lead Applications Support Analyst
3 weeks ago
Appcastenterprise Edinburgh, United Kingdom**Job Description** Lead Applications Support Analyst · Position Description · From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be im ...
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Data Analyst/project Support
3 weeks ago
Search Consultancy Glasgow, United KingdomI have an exciting opportunity for an experienced Data Analyst/Project Administrator to join my client on an fixed term contract for 6 months with an immediate start. · You will support with a project for the HR team as they prepare to upgrade their internal HR system. This is a ...
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Technical Support Analyst Apprentice
3 weeks ago
QA Ltd Edinburgh, United Kingdom**Employer description**: · Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. · **Overview**: · If you are looking for an exciting and unique opportunity, Computershare are currently seeking a T ...
IT Systems Support Analyst - Falkirk, United Kingdom - Accord Business Solutions
2 weeks ago
Description
Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team.
This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support.
Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLA's.
With Accord, you'll be given the opportunity to grow and truly thrive in your role, whilst also having the opportunity to really take your career in the direction you want it to go.
Alongside a competitive salary, you'll also be offered: