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    Responsive Repairs Manager - Exeter, United Kingdom - LiveWest

    LiveWest
    LiveWest Exeter, United Kingdom

    1 week ago

    Default job background
    Full time Construction / Facilities
    Description
    About The Role

    As a Team Manager within our Inhouse Maintenance Service (IMS), you will be responsible for leading a team of Multi Skilled Technicians to ensure the successful delivery of operations to our customers across a geographical area in line with our business objectives.

    We have 2 positions available, one will be leading a team within our Responsive Repairs Service and the other will lead a team within the Kitchen and Bathroom Replacement Programme.

    You will work collaboratively within and across the business, overseeing processes and ways of working connected to completion of repairs and other associated work to achieve day to day tasks. You will ensure implementation to a high-quality and timely finish and that ensure customer expectations are met and strive for continuous improvement.

    You will be responsible for ensuring you and your team operate within the appropriate policies and procedures, particularly Health and Safety regulations, making sure the working environment, our property and our customers are safe and secure at all times. You will identify and manage risks and opportunities affecting your service area and ensure all mandatory and other required training for the team is identified and completed within agreed timescales.

    This role is being offered on a full time, permanent basis and is field based across Exeter and the South Hams area.

    We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

    About The Candidate

    To be considered for the role of Team Manager, you will:
    • Be qualified in a core trade or be qualified by experience.
    • Hold a Supervisor / Team Leader qualification (D).
      Health and Safety training – CITB, SSSTS, SMSTS, IOSH or equivalent.
    • Knowledge of quality housing/construction maintenance, response repairs and refurbishment.
    • Knowledge of and experienced in the use and application of mobile technology.
    • Have experience of leading/motivating a dispersed team.
    • Experience of managing health and safety across multiple projects and operational teams.
    • Be able to adapt and be flexible to different customer groups.
    • Full valid UK driving licence.
    About The Company

    Our Reward and Benefits:
    • Company vehicle and fuel card.
    • Full uniform and PPE.
    • Defined Contribution pension scheme – employer contribution of 6% - 9%.
    • Discretionary Bonus scheme.
    • 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
    • Lifestyle discounts portal and internal supplier discounts offer great savings.
    • Health Cash Plan including dental and optical cover (worth up to £2,400 per annum).
    • Death in Service benefit (3 x salary).
    • Family Friendly policies.
    • Employee Assistance Programme.
    • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
    • Cycle to Work scheme.
    • Car Benefit scheme.
    • Learning and Development including coaching and professional qualification support.
    • Volunteering days.
    About Us:

    LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

    As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

    As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
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