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    Account Director - London, United Kingdom - Nest Commerce

    Nest Commerce
    Nest Commerce London, United Kingdom

    2 weeks ago

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    Description

    Job Description

    Account Director - Client Services - Ideal start date September 2024

    Kentish Town - Hybrid, 3 days on-site

    This is a huge opportunity for a commercially savvy and ambitious Account Director to join one of the UK's fastest growing specialist agencies.

    The Opportunity:

    • Portfolio Ownership: You will manage a diverse portfolio of 5 ecommerce accounts, shaping their journey to success.
    • Tailored Account Plans: Craft personalized account plans for each client, focusing on revenue growth, product/service expansion, and client retention.
    • Client Growth Insights: Unearth and present growth opportunities to clients persuasively, becoming the face of the agency.
    • Client Relationships: Foster strong senior-level client relationships, ensuring high-quality strategic solutions.
    • Revenue Oversight: Collaborate across teams to understand revenue forecasts and ensure contractual obligations are met.
    • Client Happiness: Keep a pulse on client satisfaction, taking proactive steps to ensure their happiness.
    • New Business Initiatives: Work closely with the Sales team to explore new business opportunities.

    Responsibilities:

    • Lead high-level strategy for your clients, using your extensive business expertise.
    • Manage invoicing and financial aspects of your accounts.
    • Escalate issues internally if client satisfaction is at risk.
    • Use your experience to plan large-scale ecommerce performance marketing campaigns.
    • Showcase strong leadership, organizational skills, and a passion for data.
    • Present findings to senior stakeholders with compelling narratives.

    Your Profile:

    • Proven experience in managing senior-level client relationships and overcoming challenges.
    • Demonstrated ability to plan large-scale ecommerce performance marketing campaigns.
    • Leadership and management skills, with a knack for team and self-organization.
    • Strong data analysis skills with the ability to communicate findings effectively.
    • Excellent presentation skills for both content creation and client interactions.

    How to Apply:

    To apply for this outstanding opportunity, please contact Sophie for a confidential discussion on or email at

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