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Process Associate - London, United Kingdom - Genpact
Description
Job Description - Process Associate – Insurance - UK Fiduciary (INS
Process Associate – Insurance - UK Fiduciary - INS022076
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate – Insurance - UK Fiduciary
Responsibilities
· Operate in a dynamic and deadline-driven environment
· Communicate with the Global Clients on calls as required for the collection of Premiums and Claims
· Perform with good processing skills and a positive, 'can do" attitude
· Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
· · Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
· B.com/ BBA (Finance & Accounting graduate)
· The candidate must react positively and effectively to the needs of handling volume spikes (usually at quarter & Year ends)
· The candidate must also be willing to work in UK shifts through the year
· Deep dive understanding, research, and ability to perform day-to-day operations while maintaining SLA
Preferred qualifications & experience
· Relevant work experience in finance/accounting business/ process
· Good knowledge of using MS Office tools; preferably advanced excel knowledge
· Proficient in English language- both written and oral; above average comprehension skills
· Prior London Market experience will be an added advantage
· P&C Insurance experience
· Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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