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Asset Transition Manager
1 week ago
Oliver James London, United KingdomLong term savings and retirement business seeking an Asset Transition Manager with a focus on internal transitions to join their office in Edinburgh or London · Oliver James are pleased to be working with a long term savings and retirement business seeking an Asset Transition Man ...
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Asset Transition Manager
1 week ago
BCT Resourcing London, United KingdomLong term savings and retirement business seeking an Asset Transition Manager with a focus on internal transitions to join their office in Edinburgh or London · Company client pleased to be working with a long term savings and retirement business seeking an Asset Transition Manag ...
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Service Transition Manager
1 week ago
Experis London, United Kingdom Full timeService Transition Manager · 12 months · London - x2 days onsite · Active SC security clearance required · £460 per day inside ir35 · Role overview: · Excellent opportunity to work on a high profile account and make a valuable contribution in uplifting the capability of the cl ...
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Service Transition Manager Role
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Yolk Recruitment Ltd London, United Kingdom**Service Transition Manager - Fixed Term** · **The Opportunity** · Yolk Recruitment Public Sector & Not-for-Profit team is partnered with Uk's largest savings organisations in the UK. The Service Transition Manager role is a Fixed Term contract for 23 months with a possibility o ...
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Transition Manager
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L&G Recruitment London, United KingdomJob Description · Experience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
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Transition Manager
15 hours ago
Wipro Greater London, United KingdomThe Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organization to work for, ranked as ...
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Transition Manager
6 hours ago
Wipro Greater London, United KingdomJob Description · The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organization to w ...
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Transition Manager
1 week ago
FalconSmartIT London, United KingdomJob Title: Transition Manager · Location: London, UK · Type: Contract · Job Description: · Experience: · We need a Transition Manager (onsite – UK location) on immediate basis. · Client location is London (London Bridge). We are ok with the candidate to be in Birmingham location ...
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Service Transition Manager
1 week ago
Ocado Group Hatfield, United Kingdom**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or be ...
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Salesforce Transition Manager
6 hours ago
Wipro London, United KingdomJob Description · About Wipro: · Wipro's dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help ent ...
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Service Transition Manager
5 days ago
Zenzero England, United KingdomService Transition Manager · Zenzero are a leading midmarket MSP with offices based in several locations across the UK including London, Coventry, Guilford, Basildon, Inverness and Aberdeen. With extensive growth plans and modern ways of delivering managed IT services to our cust ...
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Salesforce Transition Manager
1 week ago
Wipro London, United KingdomJob Description · About the job · WIPRO is a leading global information technology, consulting and business process services company. Composed of pragmatic, experienced, and certified consultants, WIPRO continues to establish itself through proven practices, through its customer ...
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Transition Manager
15 hours ago
L&G Recruitment London Area, United KingdomExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
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Service Transition Manager
3 days ago
Cisilion Ltd. United KingdomHead of Talent at Cisilion | Delivering Beyond Expectations · Job Poster · About the job · Cisilion has the exciting opportunity for a Service Transition Manager to join them on a permanent basis. This role is on a hybrid basis with c. 1 day a week spent in our Leatherhead, Su ...
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Service Transition Manager
3 days ago
Oracle Contractors United KingdomDescription: My client is looking for an ERP manager with strong transition and support experience to help receive new solution. · 5 Key Skills Required: · Risk, scope, planning and budgeting. · Planning IT processes. · Service delivery management. · Application Maintenanc ...
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service transition manager
5 days ago
WSP Global Inc. United KingdomThe Service Transition Manager in Operational Readiness operates between Service Design and Service Operations to ensure effective, efficient and safe transition of new or modified services and processes into the operational environment. · Responsibilities · Responsibilities of ...
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service transition manager
5 days ago
WSP Global Inc. United KingdomSERVICE TRANSITION MANAGER – M&A (OPERATIONAL READINESS) · United Kingdom · Job Description · The Service Transition Manager in Operational Readiness operates between Service Design and Service Operations to ensure effective, efficient and safe transition of new or modified ser ...
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Nearshore Transition Manager
1 week ago
BOARD Deutschland GmbH London, United KingdomAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the pa ...
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Salesforce Transition Manager
1 week ago
Wipro London, United KingdomAbout the jobWIPRO is a leading global information technology, consulting and business process services company. Composed of pragmatic, experienced, and certified consultants, WIPRO continues to establish itself through proven practices, through its customer orientation and its s ...
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Service Transition Manager
2 weeks ago
Experis UK London, United KingdomRole: Service Transition Manager · Location: 2 days onsite per week in London - York Road · Length: Initial 12 months · Salary: Competitive · About the role: · One of our global client teams in the technology industry is looking for an Service Transition Manager. You will have en ...
Service Transition Manager - England, United Kingdom - Zenzero
Description
Service Transition ManagerZenzero are a leading midmarket MSP with offices based in several locations across the UK including London, Coventry, Guilford, Basildon, Inverness and Aberdeen.
With extensive growth plans and modern ways of delivering managed IT services to our customers, we are looking for a passionate customer centric individual who is ready to support the growth of the service delivery function.
In this role you will be responsible for ensuring new customers have a smooth and seamless transition to Zenzero.You will work closely with the Sales team, Service Desk Managers, Technical Consultants and Service Delivery Manager to onboard the customer and provide end-user training on our service desk portal and processes.
This role is a great opportunity for a detail oriented and customer focused individual.You do not need to be technical to fulfil the role, but an understanding of IT Managed Services would be advantageous.
Key Responsibilities:
Lead the implementation and co-ordination of Zenzero's onboarding and transition strategy for customersReporting on agreed Service Transition metrics against the project progress and deliverablesWork closely with the Service Desk and other delivery teams to ensure timely updates and the acceptance into service process is completedUnderstand and ensure key service management processes are in place such as Change Management, Service Request Management, Asset and Configuration managementProvide guidance and training on the Support Portal and Service Desk processes to customersManage and communicate risks relating to customer onboarding and the transition of new IT servicesManage expectations internally and externally for service take onMaintain and improve Service Transition processes, ensuring they are understood by all stakeholders and embedded within the organisationSupporting any ad hoc pre-sales engagementsQualifications and Skills:Requires a relevant bachelor's degree, or/At least 3 years of experience in managing IT related projects or experience in an existing Service Desk / Service Management functionExperience with ITIL frameworkProject management experience.
Prince2 or Agile Foundation would be beneficial.Familiarity with Change Management processes such as ADKARExperience with complex stakeholder managementGood understand of M365 and associated licencing modelsConfident communication