Jobs
>
Customer Service Advisor
>
Edinburgh

    Customer Service Advisor - Edinburgh, United Kingdom - Diligenta

    Diligenta
    Diligenta Edinburgh, United Kingdom

    1 week ago

    Default job background
    Part time
    Description
    Customer Service Representative - Edinburgh Standard Life
    Customer Service Representative - Edinburgh Standard Life
    Customer Service Representative - Edinburgh Standard Life
    Monday-Friday, 9am-5pm, 35 hours per week
    Hybrid remote - Combination of work from home and in office

    Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market.

    We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement.

    Our vision is to be the 'Customer Experience Partner' for our clients.

    Due to our growth with our new partnership with Standard Life, we will be recruiting multiple Customer Service Representatives each month throughout the year.

    We are based in Standard Life House in Edinburgh City Centre, easily accessible by train or bus and car parking is available nearby.

    We offer a hybrid working environment combining office based and working from home after the initial onsite training.
    Our standard working hours are Monday-Friday between 9am and 5pm, so no evening or weekend shifts that impact on your family and social lives
    Flexible hours are available to suit your availability, work life balance and wellbeing.
    We offer 31 days holiday (including bank holidays).
    Eligibility for an annual discretionary bonus scheme.
    A contributory company pension scheme.
    Excellent employee wellbeing and assistance support programmes.

    A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods and financial services.

    Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).

    Our Customer Service Representatives could cover both voice to customer and back office administrative activities.

    The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner, informing members on policy details, resolving queries, collaborating with independent financial advisors and most importantly, providing our customers with an exceptional level of service at a time when they need it most.

    Many of our Customer Service Representatives have previous experience from working in a call centre environment, retail, hospitality and travel, amongst other customer-focussed environments, part or full time.

    Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.

    Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.

    Here at Diligenta, we are proud to be the single largest provider of outsourced third party administration services to the UK Life & Pensions market and today we service 7 clients and their 18 Million customers (nearly 1 in 4 of the UK population).

    We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement.

    Our vision is to be the 'Customer Experience Partner' for our clients and our strategy is to differentiate ourselves in the market by being a truly technology led business with the support of our parent TCS.

    We help our clients move away from aging technology systems onto our modern digital platform. Our close to 10,000 strong workforce are everyday thinking about how they can improve our service.

    If you need any help or adjustments for any stage within the recruitment process due to health, disability or any other reason, please let us know.

    #
  • Pendragon

    Service Advisor

    1 week ago

    Pendragon Edinburgh, United Kingdom

    **Service Advisor** · **Evans Halshaw Renault Edinburgh** · **Salary of £25,425 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...

  • Perfect Placement Automotive Recruitment

    Service Advisor

    2 weeks ago

    Perfect Placement Automotive Recruitment Edinburgh, United Kingdom

    **Service Advisor - Edinburgh** · **Salary**: £26,000 - £30,000 - Depending on experience · Hours: (42.5Hrs Per Week), Mon/Fri 8:00AM - 5:00PM or 9:00AM - 6:00PM + Sat Morning's · **Job Type**: Full-Time, Permanent · I am working with an award winning client who is looking for an ...

  • Evans Halshaw Vauxhall

    Service Advisor

    2 weeks ago

    Evans Halshaw Vauxhall Edinburgh, United Kingdom

    **Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Salary of £25,425 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...

  • Pendragon

    Service Advisor

    6 days ago

    Pendragon Edinburgh, United Kingdom

    **Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Salary of £25,425 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...

  • Perfect Placement Automotive Recruitment

    Service Advisor

    2 weeks ago

    Perfect Placement Automotive Recruitment Edinburgh, United Kingdom

    **Service Advisor** · **Franchised Dealership** · **Edinburgh based** · **Basic Salary starts from £20,000 - Depending on experience** · **Bonus scheme available** · I am working with a client who has a Franchised Dealership in Edinburgh and is looking for a Service Advisor to jo ...

  • Pybus Recruitment

    Service Advisor

    1 week ago

    Pybus Recruitment Edinburgh, United Kingdom

    **Job Title: Service Advisor - Car Dealership** · **Location: Edinburgh EH15 1ED** · **Salary: Basic salary Up To £24,000 (depending on experience) OTE £30,000** · **47 hours Monday to Friday and rotational Saturday (1 Saturday in every 3)** · Our client is a young, innovative, a ...

  • Macklin Motors

    Service Advisor

    1 week ago

    Macklin Motors Edinburgh, United Kingdom

    **Macklin Motors Hyundai Edinburgh West.** · Here at **Macklin Motors Hyundai Edinburgh West**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then p ...

  • Macklin Motors

    Service Advisor

    1 week ago

    Macklin Motors Edinburgh, United Kingdom

    **Macklin Motors Hyundai Edinburgh East** · Here at Macklin Motors Hyundai Edinburgh East, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please ...

  • Evans Halshaw Renault

    Service Advisor

    6 days ago

    Evans Halshaw Renault Edinburgh, United Kingdom

    **Service Advisor** · **Evans Halshaw Renault Edinburgh** · **Salary of £25,425 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...

  • Sytner Group

    Service Advisor

    1 day ago

    Sytner Group Edinburgh, United Kingdom

    **About the role** · We have a unique and extremely exciting opportunity for an experienced Service Advisor to join our new team at Lamborghini Edinburgh. · As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our clients and our w ...

  • Macklin Motors

    Service Advisor

    1 week ago

    Macklin Motors Edinburgh, United Kingdom

    **Macklin Motors - Kia Edinburgh** · Here at Macklin Motors - Kia Edinburgh, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look a ...

  • Premier Recruitment Solutions

    Service Advisor

    3 hours ago

    Premier Recruitment Solutions Edinburgh, United Kingdom

    **Salary Offer**: · **Job Reference**: · 35598 · **Title**: Automotive Service Advisor · **Basic Salary**: £28,000.00 · **OTE**: GBP £36,000.00/Yr · **Overview**: · An esteemed dealership in the automotive industry is currently seeking a skilled and customer-oriented Service Advi ...

  • Sytner Group

    Service Advisor

    3 hours ago

    Sytner Group Edinburgh, United Kingdom

    **About the role** · We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Centre Edinburgh. · As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. Yo ...

  • Evans Halshaw Vauxhall

    Senior Service Advisor

    1 week ago

    Evans Halshaw Vauxhall Edinburgh, United Kingdom

    **Senior Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Salary of £28,101 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services* ...

  • Pendragon

    Senior Service Advisor

    3 days ago

    Pendragon Edinburgh, United Kingdom

    **Senior Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Salary of £29,226 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services* ...

  • Pendragon

    Senior Service Advisor

    3 days ago

    Pendragon Edinburgh, United Kingdom

    **Senior Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Salary of £28,101 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services* ...

  • Pendragon

    Senior Service Advisor

    2 weeks ago

    Pendragon Edinburgh, United Kingdom

    **Senior Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services ...

  • Just Recruitment Solutions

    Automotive Service Advisor

    2 weeks ago

    Just Recruitment Solutions Edinburgh, United Kingdom

    **Service Advisor Vacancy - Edinburgh £29k OTE** · Mon - Fri and Saturday mornings on a rota · Experienced Service Advisor Prestige Franchise Dealership £29K ote per annum · As a Service Advisor you will be friendly and professional and will be the first point of contact for cust ...

  • C&M Executive Recruitment

    Customer Services Advisor

    6 days ago

    C&M Executive Recruitment Edinburgh, United Kingdom

    **Customer service advisors** - French speakers Required for this expanding travel company. They are looking to fill 4 positions, office based 23k plus 1k language allowance. They are looking for fluent French speakers from travel, hospitality or other service related industries. ...

  • Just Recruitment Solutions

    Automotive Service Advisor

    1 week ago

    Just Recruitment Solutions Edinburgh, United Kingdom

    **Service Advisor Vacancy - Edinburgh £29k OTE** · Mon - Fri and Saturday mornings on a rota · Experienced Service Advisor Prestige Franchise Dealership £29K ote per annum · As a Service Advisor you will be friendly and professional and will be the first point of contact for cust ...