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Dudley

    Second Line Support Engineer - Dudley, United Kingdom - Premier Group Recruitment

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    Description

    Role: 2nd Line Support Engineer

    Location: Dudley

    Salary: £30,000 - £36,000

    Skills: 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune

    My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line.

    Requirements:

    • Proven experience as a 2nd Line Support Engineer or similar role
    • Strong understanding of operating systems (Windows)
    • Excellent analytical and problem-solving skills
    • Ability to communicate effectively with both technical and non-technical audiences
    • Compliance and User practices
    • Intune experience

    Someone with a "can - do" attitude will be needed for this role, so if that sounds like a bit of you, keep reading

    What's in it for you:

    • Starting salary up to £36,000
    • Access to company car
    • Great training - Azure and other cloud technologies training provided
    • Hours returned in lieu if you're required to work out of hours
    • Progression to management

    Please note: due to the nature of this role, the requirement is 5 DAYS A WEEK ON SITE

    Also, no sponsorship is provided with this role.

    If this role is of interest to you or anyone you know - get in touch


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